TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
Super kibbles quickly adopted by my cat! The subscription system is very practical, we can add items or remove them if we still have stock.
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Response from TOMOJO
We are very happy that the kibble pleases you Ingrid. The subscription formula is indeed the most interesting. Plus, you benefit from -10% on each order, have direct access to our veterinarian and educational content and more! We can't wait to see you with your cat!
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Fabienne H.
Rating: 5 out of 5
Very satisfied with the product and my dogs appreciate them. The packaging is also very ecological which is very very good. I look forward to receiving those for cats because these little felines are sometimes more greedy than dogs.
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Response from TOMOJO
Thank you Fabienne for your message, we are happy to hear that. Indeed, our packaging is 100% compostable! We hope that your cats will also adopt our kibbles. We look forward to seeing you again. ??
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Client(E)
Rating: 5 out of 5
First order with Tomojo, easy experience and fast delivery
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Response from TOMOJO
We are happy to have you with us. Thank you very much for your message. We can't wait to see you again. ??
That's great! Thank you very much Sylvie for your message. We are delighted that Pep'Sou appreciates our kibbles. Hoping to see you again very soon!
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Claire
Rating: 1 out of 5
I ordered Tomojo kibbles for my cat, but this big picky one doesn't like them at all and refuses to eat them.
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Response from TOMOJO
Hello Claire and thank you for your message. Indeed, it can be difficult for some cats to change their diet overnight. It is necessary to persevere for 3 to 5 days, even mixing old and new kibble. To ensure a complete dietary transition, it is better to do it over 3 weeks. A member of our team will contact you to provide solutions on this matter.
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Janice M.
Rating: 5 out of 5
My cat Sid loves his Moush insect-based cat food and treats. I chose it as a source of novel protein as he suffers from eosinophilic granuloma complex which causes sores on his mouth, as he may be allergic to protein sources in food. Also, the delivery service was very prompt and efficient and love the recyclable packaging. I have signed up for regular delivery service and hope to see an improvement in Sid's health issues in the longer term. Fingers crossed.
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Clemence S.
Rating: 5 out of 5
Our two cats are enjoying themselves and are in good shape!
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Response from TOMOJO
Great! Thank you for your message Clémence, we are very happy to hear that! We hope to see you very soon at our place then :)
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Eugénie
Rating: 5 out of 5
Super satisfied with the product, packaging and quality of the food. My cat loves it! Just waiting for the opportunity to buy in store rather than order to reduce the footprint. Other than that, love the work!
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Datcha B.
Rating: 5 out of 5
Remarkable quality, my dog loves these kibbles, eco-friendly packaging. A product that makes you want to keep buying it. I love the concept and it's the market turned towards the future.
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Response from TOMOJO
Thank you for your encouragement! We are very happy to hear that :) We are aligned ?? and happy to count you among us :) See you very soon Datcha!
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Marie R.
Rating: 5 out of 5
Quality kibbles that my cat has been devouring for 6 months, and I am 200% satisfied. Finally a kibble transparent in terms of composition, without hidden cereals and made in France! The subscription is flexible in terms of dates and in addition to arriving quickly, the kibbles are delivered in recyclable packaging ?? My only regret? That we can't buy them in Belgium at Tom&Co!
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Response from TOMOJO
Thank you very much for your feedback Marie :) we are very happy to hear that! The subscription plan is the most interesting, plus, you benefit from -10% on every order! It's noted for Tom&Co, we will contact them very quickly ????
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Catherine C.
Rating: 5 out of 5
very satisfied with the quality customer service, price...., speed and delivery conditions. The quality of the product as well as the seller's advice seems correct and suitable for my three cats I recommend the product and the seller. a satisfied customer who will remain loyal as long as these quality conditions do not change.
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Response from TOMOJO
We are happy to count you among us Catherine :)! Thank you very much for your feedback, and your recommendations, we look forward to seeing you again!
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Danielle C.
Rating: 5 out of 5
My dogs really enjoyed TOMOJO; the transition with their usual kibbles went very quickly.
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Response from TOMOJO
Thank you for your feedback Danielle we are happy to hear that :)! Welcome to the Mojo community! ????
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Florence C.
Rating: 4 out of 5
My big dog and my little one eat them well: these kibbles seem to be appetizing enough.
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Response from TOMOJO
Here's some good news Florence! Thank you for your feedback, we are happy to have you with us :)
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Nat D.
Rating: 5 out of 5
Good product, my dog eats well
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Response from TOMOJO
Thank you for your comment, we remain at your disposal if you have any questions or need advice about our kibbles! ????
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Boni
Rating: 5 out of 5
Very fast delivery
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Response from TOMOJO
Thank you for the message, we are doing everything we can to deliver to you as quickly as possible, in an average of 2 days! We remain at your disposal :) ???
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Isabelle F.
Rating: 5 out of 5
very good service, good communication after sale too
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Response from TOMOJO
Thank you for your feedback Isabelle, we are delighted with your great experience with us. We look forward to seeing you again. ??
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Olivier L.
Rating: 4 out of 5
It's a good concept. Having a dog is not very eco-friendly, but this changes the game. Maybe later we will all feed on insects ?? In any case, my dog is not very kibble-oriented and I have tried. Apparently, they look appetizing. But for my pinscher, they are too big, I have to crush them before giving them to him and I mix them with leftovers.
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Response from TOMOJO
A big thank you for your message Olivier. Indeed, for the smaller dogs, our kibble can be a bit larger. Grinding them is a very good technique to get your pinscher to eat. ?? We are looking forward to seeing you again ??
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Clarisse M.
Rating: 5 out of 5
Fast delivery and my cat loves the kibble I recommend.
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Response from TOMOJO
Thank you Clarisse for your review. We are delighted that our kibble pleases you as well as your cat. ??So I will say see you soon! ??
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Jodie L.
Rating: 5 out of 5
Perfect eco-friendly alternative! My 2-year-old shiba inu loves this kibble, she finds it at least as appetizing as her old ones and remains very motivated by her meals! Plus, she digests them perfectly. We are still in the dietary transition, but for now, there is nothing to complain about. We received them quickly and we are happy to have found a solution that resolves our ethical dilemmas while supporting an innovative young company :)
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Response from TOMOJO
Thank you for your encouragements Jodie! We are very happy that your Shiba enjoys our kibble :) Do not hesitate to contact us if you have a question or need help, we are at your entire disposal!????
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Anais B.
Rating: 4 out of 5
Great, reliable website, quick order and fast shipping. The only downside is the lack of a phone number, in case of need!
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Response from TOMOJO
Hello and thank you Anais! We are happy to read your compliments :). We do have a phone, it is 07 80 90 41 80. The best way to reach us is still to contact us at [email protected], we usually respond within 30 minutes! ???
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Blandine B.
Rating: 1 out of 5
My cat doesn't eat them, so it's a failure for me.
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Response from TOMOJO
We are sorry to hear that Blandine, your cat is sensitive and requires a more rigorous dietary transition, a team member will contact you to provide assistance! ???????
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Francoise C.
Rating: 5 out of 5
My cat immediately appreciated the kibble...
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Response from TOMOJO
Thank you for your feedback Françoise, we are happy to hear that :) Welcome to the Mojo community!
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Hb
Rating: 5 out of 5
Kibble eaten with delight by my feline.
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Response from TOMOJO
Very happy to hear that Blandine! Thank you for your message, we remain at your disposal if needed :) Don't forget, you can benefit from -10% on your kibble thanks to our subscription offer ????
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Karine
Rating: 5 out of 5
Ultra-fast delivery! My cat is a fan of your kibble !!!!!!
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Response from TOMOJO
Thank you Karine, we are doing our best to deliver to you quickly, even during this difficult period. We ensure delivery in J+2 on average and our subscribers even have the power to choose the delivery day in advance ??.
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Ade
Rating: 5 out of 5
Fast delivery (to the UK) and really pleased with the quality. I love everything that this brand stands for, and have been searching for sustainable alternatives for my pets. My dog and cats love it. My dog is a fussy eater and has rejected plenty of food brands, so I was a little worried if he'd enjoy this, but he loves it. It also smells great to me haha!
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Response from TOMOJO
Thank you very much for your feedback, we are happy to share our commitment with you! Our pet food is shipped directly from the UK, so delivery is fast and impact is reduced! It is a pleasure to welcome you to the Mojo community. We remain at your disposal if you have any questions. ?????
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Cornishgirl
Rating: 5 out of 5
My cat and dog love this food although my dog eats anything! It is delivered quickly in England and I love that it helps the environment - if we could get an English stockist that would be even better!
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Response from TOMOJO
We are very happy to hear that Sarah and thank you for sharing our commitment! Our kibble is shipped directly from the UK to arrive faster at your home :) see you soon!
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Rho
Rating: 4 out of 5
Two of our cats loved both the kibble and the treats. The other two were indifferent...
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Response from TOMOJO
Thank you Paola! It's curious, a team member will contact you to learn more about your cats and thus allow us to know more about your experience! ????
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Cécile D.
Rating: 4 out of 5
We received the order quickly and our little one went through the transition period without too much trouble. She seems to appreciate it.
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Response from TOMOJO
That's good news Cécile! We hope to see you back with us very soon in that case, see you soon. ???
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Régine B.
Rating: 5 out of 5
Order sent quickly, efficient delivery service.
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Response from TOMOJO
Thank you for your positive feedback Régine! The team is on deck to provide you with 5 * service! :)
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Adrien G.
Rating: 1 out of 5
Our three cats do not eat them.
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Response from TOMOJO
Hello Adrien, thank you for your feedback, we will contact you again to try to understand your bad experience and see if we can provide a solution!
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Véronique L.
Rating: 5 out of 5
I bought the discovery pack and my cats ate the kibble without any problem.
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Response from TOMOJO
Thank you for your message Véronique :) very happy to hear that, we can't wait to see you then?! ???
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Sophie D.
Rating: 5 out of 5
Quality products, immediately accepted by my little one! Nice design, little attention, quick shipping and careful packaging: honestly everything is perfect! Thank you ;)
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Response from TOMOJO
Here is some good news! Thank you Sophie! We hope to see you again soon at our place, we remain at your entire disposal if needed :)
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Nuno
Rating: 1 out of 5
Unfortunately my cat did not want to taste a single kibble (even mixed with the old ones, I had to throw away the whole bowl), nor a single treat. Completely failed attempt.
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Response from TOMOJO
Oh no Nuno :'( ! A team member will quickly contact you to provide you with help and advice on this matter!
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Gp
Rating: 5 out of 5
Fast shipping and free of charge. We can suggest shipping to a relay point like a large store for this kind of bulky product nonetheless. We can also suggest lowering the price anyway.
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Response from TOMOJO
Hello Guillaume and thank you for your feedback! We have recently expanded our delivery service by adding the carrier GLS and Relais Colis. We will intensify our efforts to look for other solutions in 2021, unfortunately, the price of insects is not yet cheaper than meat at this time. This is explained because insect farms have had to make a lot of investments in machinery to be able to raise insects properly. We are confident that in the future the price will decrease to be cheaper than that of meat (as you rightly pointed out). Today the price of a kilogram of insects is three to five times higher than a similar quality of meat. It is because we want to make our kibble as accessible as possible that we have chosen to make less margin than our competitors and our traditional competitors. Of course, we are aware that we still have a long way to go in order to properly and ecologically feed all dogs, and rest assured that we are doing our best to lower prices (we have actually lowered them by 15% compared to last year).
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Florence
Rating: 5 out of 5
Very good, my cat appreciates the insect kibble... Fast delivery
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Response from TOMOJO
Thank you Florence, we are delighted to hear that! We remain at your entire disposal if needed :)
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Mathilde M.
Rating: 5 out of 5
My Swiss white shepherd is enjoying it and I am making a gesture for health and the planet. Very happy to support this beautiful brand. :) I recommend it with my eyes closed.
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Response from TOMOJO
Here’s some good news Mathilde! Thank you for your feedback :) and thank you for sharing our commitment, see you very soon then!
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Jean J.
Rating: 5 out of 5
Thank you for the delivery time and the packaging. For the taste, I tested two bowls of kibble and guess which one was eaten? Tomojo.
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Response from TOMOJO
Hehe! Thank you very much Jean Jacques, we are doing our best to serve you even in this complicated period for everyone :)
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Pélagie K.
Rating: 5 out of 5
The Tomojo team is responsive and friendly, they offered me solutions following my request (delay in the order due to the delivery provider). My cat loves the kibble and treats.
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Response from TOMOJO
Thank you Pélagie, indeed please excuse us for this delivery problem, and thank you for quickly informing us so that we can offer you a solution! We hope to see you back in the Mojo community soon :)
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Rosalind A.
Rating: 5 out of 5
Greatly appreciated by dog and owner alike! Dog because it tastes delicious, owner because it is not damaging the planet. Kudos to team Tomojo ??????????
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Response from TOMOJO
Hello Rosalind, we're happy to read you :) Many thanks for your feedback and we hope to see you back very soon ! ??????
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Mme M.
Rating: 5 out of 5
Ultra fast delivery. My little companion really likes the Tomojo kibble and I like their smell. Satisfaction for the kitty and her human. Well done.
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Response from TOMOJO
Thank you Monique, we know that your furry balls can't wait, so we deliver on time! We are delighted to have you with us, see you very soon then?!
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