TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
Thank you very much for your positive feedback! We are happy that everything is going well for you and your companion ???
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Lorraine
Rating: 5 out of 5
My dog loves his kibble, he who is not very greedy. They suit him perfectly. He particularly loves the Moush biscuits.
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Response from TOMOJO
What a joy to read that! ?? The Moush treats always have their little effect ??
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Lolo P.
Rating: 5 out of 5
Quality kibble and easy-to-reach after-sales service. Thank you!
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Response from TOMOJO
Thank you! We are always available if needed ????
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Emma R.
Rating: 5 out of 5
Tomojo is attentive and always available to answer questions if needed. I recommend ??
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Response from TOMOJO
Thank you very much for your trust! We are always happy to exchange with you ????
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Bastien
Rating: 5 out of 5
Easy order, fast delivery
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Response from TOMOJO
Thank you very much for your feedback! We are delighted that the order and delivery went well. See you soon for your next order! ??
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Manon F.
Rating: 5 out of 5
We have been ordering kibble for our cat for several years now with the subscription system. The delivery is convenient and our cat loves it.
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Response from TOMOJO
Thank you for your loyalty! We are happy that our subscription system brings you satisfaction and that your cat enjoys our kibble. See you very soon for the next delivery! ??
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Caroline M.
Rating: 5 out of 5
Our dog loves his new kibble. Top delivery
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Response from TOMOJO
Thank you for this great review! We are delighted that your dog loves his kibble and that the delivery was fast. See you very soon! ??
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Yann K.
Rating: 5 out of 5
My cat has a difficult digestion, and it was also the case with the previous one (with skin problems too): I switched to insect kibble after trying several 'classic' brands; it's just perfect!!
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Response from TOMOJO
Thank you very much for sharing! We are happy that our insect kibble has improved your cat's digestion. It is a great satisfaction for us to know that our products make a real difference ??
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Mme G.
Rating: 5 out of 5
Since 2020 I haven't bought other kibble!
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Response from TOMOJO
Thank you for your incredible loyalty! We are delighted to continue feeding your animals all this time. See you soon for your next order! ??
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Dagmara
Rating: 5 out of 5
Very human and product loved by our cats
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Response from TOMOJO
Thank you for this nice feedback! We are delighted that our products please your cats and that our service has satisfied you. See you soon! ??
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Pascale L.
Rating: 4 out of 5
After trying the treats (my cat loves them) I tried the kibble but he doesn't like them... too bad
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Response from TOMOJO
Thank you for taking the time to share your experience. We are delighted that your cat loves our treats! Sorry that he didn't like the kibble, every cat is unique, but maybe he would like to try another flavor or texture. Don't hesitate to contact us for more information! ??
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Quentin V.
Rating: 5 out of 5
Customer service is great! Following a delivery problem that was not Tomojo's fault, they quickly found a solution so that my dog wouldn't miss a good meal. I thank them once again!
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Response from TOMOJO
Thank you very much for your feedback! We are delighted to have been able to help you and that your dog was able to enjoy his meals without interruption. Your satisfaction (and that of your companion) is our priority! ???? See you soon!
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Jean-Marie L.
Rating: 4 out of 5
My cat, 10 years old, normally eats this kibble. She preferred the Reglo cat kibble. She has lost weight although she is still a bit above optimal weight. This worries the veterinarian, who is not informed of her diet.
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Response from TOMOJO
Thank you for your feedback on your experience. Every cat reacts differently to a change in diet, and we understand your concerns. Please feel free to consult your veterinarian mentioning Tomojo kibble to best adjust the ration. If needed, our team is available to chat and advise you! ????
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Catherine G.
Rating: 5 out of 5
Very good small-sized kibble, ideal for older cats.
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Response from TOMOJO
Thank you for your feedback! We are delighted that our kibble perfectly suits your senior cat. Their well-being is at the heart of our mission! ????
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Barbara M.
Rating: 5 out of 5
Perfect! Precise and timely order. The kibble is eaten by all four of my dogs.
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Response from TOMOJO
Thank you very much for your feedback! We are happy that all four of your dogs love our kibble. See you soon! ????
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Blanc
Rating: 5 out of 5
Excellent product. Perfect product available at an interesting price, fast delivery.
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Response from TOMOJO
Thank you very much for your positive feedback! ?? We are delighted that our kibble and our service suit you. See you soon for a new order! ????
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Gros
Rating: 5 out of 5
Very fast delivery. To see later if the dogs appreciate this change of kibble.
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Response from TOMOJO
Thank you for your feedback! We hope your dogs will adopt our kibble ????. Please feel free to give us updates after the transition!
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Dominique S.
Rating: 4 out of 5
Very good thank you.
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Response from TOMOJO
Thank you! ?? We are delighted that everything went well. See you soon!
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Julie B.
Rating: 5 out of 5
Ease of use of the site, easily reschedulable delivery...
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Response from TOMOJO
Thank you for your feedback! We are doing everything we can to provide you with a smooth and pleasant experience. Happy that it suited you! ??
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Pat
Rating: 5 out of 5
Reliable subscription system. Fast shipping.
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Response from TOMOJO
Thank you very much for your positive feedback?! We are delighted that our subscription system and the speed of our shipments meet your expectations. It is a pleasure to simplify your orders so that your four-legged companions are always satisfied?! ????
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Mariefrance P.
Rating: 5 out of 5
I discovered these kibbles by chance... looking for something good... healthy for my cats. They love it. These kibbles are appetizing... they fill them well. And especially it's important for me who wanted to find an alternative to beef... fish... chicken, etc... while keeping what they need in proteins. Using insects is very good... my cats always chase after them... they love it lol....
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Response from TOMOJO
A big thank you for this lovely feedback?! We are delighted that your cats love our kibbles and that you share our values by choosing a sustainable and protein-rich alternative. Your little anecdote makes us smile, and we hope to continue to delight your felines (and their hunting instinct?!). See you soon?! ???
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Jarry M.
Rating: 5 out of 5
My dog and cat love it... I will repeat my order ??
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Response from TOMOJO
Thank you for your message?! We are happy to know that your companions love our products. Please feel free to reach out if you have any questions or needs?! See you very soon for your next order?! ??????
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Clara P.
Rating: 5 out of 5
The vet assured me that it was of very good quality. The cats love it, it is delivered quickly and we can easily modify the subscription frequency. I am delighted!
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Response from TOMOJO
Thank you so much for this enthusiastic feedback?! We are delighted to know that your cats love our kibbles and that your veterinarian validates their quality. Being able to customize your subscription is a priority to simplify your life?! Thank you for trusting us, and see you very soon?! ????
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Flora D.
Rating: 5 out of 5
My dog and cat love it.
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Response from TOMOJO
Thank you very much for your review?! Knowing that our kibbles bring as much joy to your dog as to your cat is our greatest reward. See you soon to continue to delight your little ones?! ??????
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Morgane
Rating: 5 out of 5
The kibbles seem to suit our cat well, the shipping is fast.
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Response from TOMOJO
Great news! If your cat approves, that's all that matters! Thank you for introducing our kibbles to them, and see you soon ??
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Kerhamon A.
Rating: 5 out of 5
Top products, and attentive to their customers
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Response from TOMOJO
Thank you for these words that boost us! We remain attentive (and active) for you and your furry friends ????
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Anais
Rating: 5 out of 5
The concept is great, the kibble is of good quality, my dog is in great shape, has a shiny coat and a lot of energy. Deliveries are perfect
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Response from TOMOJO
Thank you very much for this enthusiastic feedback! We are delighted to know that your dog is healthy and full of energy thanks to our kibble. Count on us to continue supporting you with top-notch products! ???
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Aline K.
Rating: 5 out of 5
I have been ordering my kibble from them for several years, always satisfied! (And my cat too) And I had a problem with the carrier who marked it as delivered but I hadn't received anything, and they were super responsive to send me a new package via another carrier. They are top-notch and attentive to their customers
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Response from TOMOJO
A big thank you for your loyalty and this great feedback! ?? We are glad that you and your cat are always satisfied with our kibble. Sorry for the little delivery issue, but we are happy to have been able to resolve it quickly for you! Your satisfaction is really important to us ??
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Kaposi L.
Rating: 5 out of 5
My cat loves them and is in great shape.
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Response from TOMOJO
A huge thank you for this great feedback! ?? We are delighted that your cat loves our kibble and is in great shape thanks to them! That's exactly what we hope for our little companions. If you need anything, don't hesitate to contact us!
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Lola J.
Rating: 2 out of 5
I bought a pack of insect-based grain-free kibble for my cat in September, as well as Moosh coat and skin treats (my cat has some skin issues). She likes the treats, but the kibble is not nourishing enough for her. She is fed kibble ad libitum + one wet food per day. Since she switched to Tomojo kibble, she has been visibly losing weight and just nibbles at her kibble (even though it's ad libitum). Now that the pack is finished, we have switched back to kibble from another brand that she had before with chicken, and she devoured her bowl as if she were starving. I now have to ration my cat who can no longer manage her kibble ad libitum. I think Tomojo kibble is not nourishing enough, I liked the concept a lot but unfortunately it doesn't work in our case. Her skin issues have not improved either. I also want to note an issue with the delivery, we received a half-empty box with only the Moosh snacks and not the kibble ordered.
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Response from TOMOJO
We are sorry to hear that the kibble did not suit your cat and that it impacted her weight. We are glad that the Moosh treats had a positive effect, but we understand your disappointment regarding the kibble and the delivery. We would like to contact you directly to find a solution. Please feel free to email us at [email protected] or call us at 06 02 21 43 69, we will be happy to help you! ??
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Valerie S.
Rating: 3 out of 5
The delivery person never rang my doorbell while I was present all day and went directly to a drop-off point
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Response from TOMOJO
We are sorry for this situation and understand your frustration. This should not happen! We will report this issue to our carrier to prevent it from happening again. Thank you for your patience, and don't hesitate to contact us if needed ??
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Sophie P.
Rating: 5 out of 5
Product ordered to avoid cereals and battery farm animal proteins
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Response from TOMOJO
Thank you for your commitment and your feedback ??
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Jeremy
Rating: 5 out of 5
My cats love this kibble.
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Response from TOMOJO
Great, enjoy your meal! We are delighted to read your feedback and to know that they are doing well! ??
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Catherine B.
Rating: 5 out of 5
Hello, I had tested the samples, but she didn't like them too much, but the senior kibble is more suitable. After that, she doesn't eat only the kibble. Tested and approved by Nouschka. Thank you, the TOMOJO team
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Response from TOMOJO
Thank you very much for your feedback! We are delighted that the senior kibble suits Nouschka better. It's great to know that they have been tested and approved! ?? Thank you for your trust and a big hug to Nouschka from the whole TOMOJO team ??
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Mathieu M.
Rating: 5 out of 5
Since my last purchase, my cat has stopped eating TOMOJO. I think you changed the formula. Thank you for your ultra-fast refund. See you soon, Mathieu
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Response from TOMOJO
We are sorry for the issues you encountered with the kibble, but we are glad to have found a solution together that suits your cat! ??
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Stéphane
Rating: 5 out of 5
Everything is perfect
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Response from TOMOJO
Great if everything is perfect!! Thank you for your trust ????
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Nicolas P.
Rating: 5 out of 5
Great company that always respects delivery times, responsive customer service, I recommend!
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Response from TOMOJO
Thank you Nicolas for your feedback, it's a pleasure to read your message and we remain at your disposal if needed ??
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Chantal F.
Rating: 5 out of 5
My dog loves it. I will place my 3rd order
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Response from TOMOJO
Great news, we are delighted to read your message! A big thank you ??
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Ricardo M.
Rating: 5 out of 5
I am very happy with the way I handled my order. They delivered very quickly.
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Response from TOMOJO
Thank you for your feedback, it's a pleasure to take care of your orders ??
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Sophie B.
Rating: 5 out of 5
These kibbles are suitable for our French bulldog. I appreciate the subscription option (subscribed for several years after testing a first pack) and the customer service is very good.
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Response from TOMOJO
Great if everything is going well! Thank you for your feedback ??
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