TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
I love the concept 100%. Unfortunately, my cat (who is VERY picky) does not agree with me. In fact, he sniffed the kibble and spat it out, tail fluffed, back arched, and ran away... I tried several times (because, really, I wanted it to work!), but the same reaction every time. So unfortunately not for us...
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Response from TOMOJO
Hello Alice. We are sorry for this experience. We recommend transitioning with his old kibble over 2 weeks if you ever want to try again. Thank you for your valuable feedback.
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Rachel
Rating: 4 out of 5
Very simple and efficient service, ultra-fast delivery! But a bit of reluctance from my cats towards the kibble... Maybe it will come with time!
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Response from TOMOJO
Hello Rachel, Indeed, a transition period is recommended for your cats to have time to adapt to their new diet. We recommend a transition of one to two weeks from the old kibble to Tomojo kibble. Thank you for your valuable feedback!
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Bertrand
Rating: 4 out of 5
I had ordered a sample, the cat being picky. The bowl being empty and the cat rubbing against the cup used to serve the kibble, I ordered a larger container.
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Response from TOMOJO
Hello Bertrand. Thank you for your valuable review!
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Client
Rating: 4 out of 5
My cats eat the kibble, no problem :-) Thank you for this interesting alternative.
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Response from TOMOJO
The Mojo Team thanks you for your trust and this feedback!
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Pierre
Rating: 4 out of 5
My dog loves the kibble and the service is excellent, fast delivery every time.
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Response from TOMOJO
Hello Pierre, We are very happy to know that your dog loves his Tomojo kibble. The Mojo Team is at your service!
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Manon P.
Rating: 4 out of 5
I love the concept, I fed my dogs meat for a while but it wasn't in my values as I am vegan myself. A big dilemma therefore and this kibble is the perfect compromise. My dogs love it and have not hesitated to switch back to kibble. Negative point they produce a lot of poop with this kibble. And I hope to see soon several versions (kibble size for small dogs for example)
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Response from TOMOJO
Hello Manon, Thank you for this feedback. Indeed, your dog's transit needs to adapt to his new kibble. The Mojo Team
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Maha A.
Rating: 3 out of 5
I love what you do, the concept is really great but I have to give 3 stars because my cat doesn't like the smell (and the taste apparently, because he bites them and spits them out of his bowl). But well, I mix them with kibbles he likes and even if he ends up sorting (yes, I swear...) he still eats a few, and I'm happy because it gives him extra protein ?? !
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Response from TOMOJO
Thank you Maha for your review! The dietary transition in cats is always a bit longer and more complicated. We hope your furball will get used to our kibbles.
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Pascal L.
Rating: 2 out of 5
After a successful first tasting of the kibbles, my cat refused to continue the experience by not eating any more Tomojo kibbles. I had to go back to kibbles he is used to consuming....
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Response from TOMOJO
Hello Pascal, Thank you for your feedback. The dietary transition in cats can be quite complicated. We are in the process of improving the recipe for cats and your feedback is very helpful.
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Vera S.
Rating: 4 out of 5
I am satisfied with the purchase but not with the post that did not notify me of the arrival of the package!
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Response from TOMOJO
Hello Vera, thank you for your feedback! We are working closely with the postal services to provide the best possible service and we apologize for the small delivery hiccups!
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Marcelle P.
Rating: 2 out of 5
The appeal of your products is undeniable! My dog, who is very picky, enjoyed them! However, despite the precautions taken for the gentle integration of your kibble into her diet (20% of her ration to start), she had serious diarrhea for 3 days. I therefore stopped the trial.
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Response from TOMOJO
Hello Marcelle, thank you for your review and your valuable feedback. The transition for dogs is difficult and can sometimes take time. However, we are passing this information on to our veterinarian.
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Sophie B.
Rating: 4 out of 5
The kibble arrived very quickly and on time at my place. The packaging is quite environmentally friendly. It's a shame that the kibble is delivered in 3 different boxes, but I imagine it's to facilitate transport. My dogs enjoy the Tomojo kibble!
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Response from TOMOJO
Thank you Sophie for this review and this remark. We will check with our logistics team to use as few boxes as possible! Keep the mojo!
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Lydia D.
Rating: 4 out of 5
My cat loves it
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Response from TOMOJO
Thank you Lydia for your feedback !! Keep the mojo!
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Michael
Rating: 4 out of 5
A good idea, my cats like it but calculating the carbohydrate content approaching over 30% is way too much! And don't tell me it's formulated with a veterinarian, they don't care about nutrition since they sell brands like Mars and Nestlé such as Purina and Royal Canin which are poisons for our pets. Positive review but carbohydrates need to be drastically reduced.
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Response from TOMOJO
Hello Michael. Thank you for your review. We take your comments into account in the development of our recipes.
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Séverine G.
Rating: 4 out of 5
Great idea!! I tried it, my cats loved it!! Unfortunately, they vomited every day for a week...(despite respecting the doses during the diet change) It's really a shame because I find the concept really great, and I wanted them to participate, like us, in reducing meat consumption. So I give them some from time to time as a treat.
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Response from TOMOJO
Hello Séverine. Thank you for your review and your words of encouragement. We are currently improving the recipe for cats and we take your opinion into account in the development of new formulas.
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Sarah P.
Rating: 3 out of 5
I received my big package of cat kibble quickly. However, I also ordered a sample of Tomojo for dogs that was not in the package... Otherwise, my cats liked the kibble at first when I gave it as treats, but now, after 4-5 days of transitioning to Tomojo kibble: they are turning their noses up at it. One of my two cats was a bit sick (vomiting) on the 3rd day. I think a slow transition is more appropriate than doing it in 1 week. I hope they will soon be completely used to it.
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Response from TOMOJO
Thank you very much Sarah for your feedback! Indeed, samples and packages are not sent from the same place, which can lead to a slight delay in delivery. The dietary transition in cats can indeed take a bit longer. Don't hesitate to get back to us to keep us updated on your furry friends' taste preferences :)
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Françoise G.
Rating: 4 out of 5
These are good kibbles, 2 of my cats didn't like them and the other one did...
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Response from TOMOJO
Hello Françoise, thank you very much for your review and your encouragement! The dietary transition in cats can be a bit more complicated :)
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Amandin
Rating: 3 out of 5
Hello, I didn't give just one star because your concept is great but regarding my cat, two attempts, 4 vomits... Too bad.
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Response from TOMOJO
Thank you very much Amandin for your encouragement. We are sorry to learn that your cats do not appreciate our kibbles. The dietary transition in cats can indeed take a bit longer. We take your feedback into account to improve our products :)
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Lns
Rating: 3 out of 5
Fast and careful delivery. Appealing product whose composition is acceptable sparingly for dogs but not so much for cats, too rich in carbohydrates and starch. Composition to be reviewed.
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Veronica
Rating: 2 out of 5
My cats didn't like it at all!
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Response from TOMOJO
Thank you very much Veronica for your feedback. We take your opinion into account to improve our products :)
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Angy
Rating: 4 out of 5
My cats, 8 years and 7 months old, loved the kibble. The only thing that could change would be to make smaller kibble for young cats because my little one had trouble eating them even though she liked them.
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Response from TOMOJO
Thank you very much Angy for your feedback, we are delighted to learn that your furry friends enjoy our kibble! For your kitten, you can slightly moisten the kibble to facilitate chewing. Do not hesitate to get back to us if you have any questions :)
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Agathe
Rating: 3 out of 5
I am personally very satisfied with Tomojo (ethics, delivery, packaging) but unfortunately my cat does not like this kibble :( This is not the first time she refuses to eat kibble, she has her tastes and despite the transition, she does not like these. It's a shame because I liked the principle. If the range expands with different flavors, I will try again.
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Response from TOMOJO
Thank you very much Agathe for your very positive feedback! We are sorry to learn that your cat does not like our kibble. We will keep you informed if the range expands :)
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Catherine
Rating: 4 out of 5
The cat kibble sample was very successful, we need to see if the large bags will also be approved
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Response from TOMOJO
Thank you very much Catherine for your feedback. We are delighted to learn that your cat is enjoying our kibble :)
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Sabrina
Rating: 3 out of 5
My cat loved it. But unfortunately, the composition leaves something to be desired. Too many potatoes. Too many carbohydrates. To be replaced with sweet potatoes in the meantime or something else?
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Response from TOMOJO
Thank you Sabrina for your feedback. Our recipe is formulated by veterinarians specialized in canine and feline nutrition. The starch level is completely in line with veterinarians' recommendations: starch is indeed part of digestible carbohydrates, the main sources of energy for your cat. Feel free to contact us at [email protected] for any other questions. :)
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Tatiana D.
Rating: 3 out of 5
I need to give more food to my dog who is hungry with these kibbles
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Response from TOMOJO
Thank you very much Tatiana for your feedback. We take your input into account to improve our products.
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Patricia M.
Rating: 3 out of 5
My dogs were not fans, too bad.
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Response from TOMOJO
Thank you Patricia for your feedback. We are sorry to hear that your dogs did not like our kibbles. We will keep your feedback in mind to improve our products. :)
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Matthieu D.
Rating: 2 out of 5
My cat does not eat it
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Response from TOMOJO
Thank you very much Matthieu for your feedback. Your opinion is important for improving our products! :)
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Justine
Rating: 4 out of 5
Very responsive team, quick response to questions. Fast delivery. Perhaps lacking choice of delivery methods (pickup points, coming to collect at your premises...). The fawn seems to appreciate her new kibbles even though it took her some time to adapt.
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Response from TOMOJO
Thank you very much Justine for taking the time to leave your feedback! Your satisfaction is our priority, and we are working on offering several delivery methods :)
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Anne T.
Rating: 4 out of 5
Listen, I don't know what to say. I haven't tasted the insect kibble but my cat seemed to like it. I've never seen kibble disappear so quickly. The less junk, the better for me.
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Response from TOMOJO
Thank you very much Anne for your feedback! We are very happy to know that your cat devours our kibble ;)
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Louna L.
Rating: 4 out of 5
My chihuahua loved the kibble even more than the Tails brand. Good for my dog, good for the planet ?? A bit expensive though but my dog eats very little so it's reasonable.
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Response from TOMOJO
Hello Louna, thank you very much for your very encouraging feedback! We are aware that the price can be a barrier, that's why we have set up a referral system that allows you to benefit from a 25% discount: https://tomojo.co/pages/referral-1
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Mc G.
Rating: 3 out of 5
Well, my cats are picky... They didn't like it. Sorry
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Response from TOMOJO
Thank you very much MC for your feedback :) We are sorry to hear that your cats did not like our kibbles. We will keep your feedback to improve our products.
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Julie
Rating: 3 out of 5
My cats didn't like it... that's too bad! I love the concept!
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Response from TOMOJO
Thank you very much Julie for your feedback. We take your opinion into account to improve our kibbles! :)
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Richard C.
Rating: 3 out of 5
because the cat doesn't like it
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Response from TOMOJO
Thank you very much Richard for your feedback. We are sorry to hear that your cat did not like our kibbles. We take your opinion into account to improve our products :)
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Flavien
Rating: 2 out of 5
Fast delivery, all good. However, my cat vomited everything and didn't touch his bowl afterwards. Apparently, the taste must not be great,...
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Response from TOMOJO
Thank you very much Flavien for your message, we pay great attention to it to improve our products. We are sorry to hear that your cat did not enjoy our kibble.
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Happy C.
Rating: 4 out of 5
It's too early to evaluate. My cats have only eaten Tomojo twice. Seems okay, but not different from the others.
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Response from TOMOJO
Thank you very much for your feedback! Don't hesitate to keep us updated :) For your information, the transition phase can last 3-4 weeks when the protein is new.
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Carole
Rating: 4 out of 5
Morty loves them!!!... Only downside, he seems to have trouble digesting them. They give him gas that makes his social life a bit complicated. We will finish the 2-kilo bag (after a gentle transition) to see if it's the adaptation period causing these discomforts... To be continued...
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Response from TOMOJO
We are delighted that Morty is enjoying our kibble but sorry to hear that it impacts his social life! A transition phase lasts three weeks or sometimes four weeks when the protein is really new, so keep us updated! We hope perseverance will win :)
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Steph
Rating: 3 out of 5
One of my cats ate it, but the other one didn't
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Response from TOMOJO
Hello Steph! Your feedback is very important, we pay great attention to it in order to improve our products. We are working hard so that soon the recipe will be appreciated by all your cats.
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Ingrid F.
Rating: 2 out of 5
My cat did not digest your kibble, at first he ate quite a bit and I was delighted but then he vomited it every time... and now he doesn't want it anymore! It's a shame!
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Response from TOMOJO
Hello Ingrid, We are sorry that your cat had such reactions. Thank you for your feedback, we pay great attention to it and it will help us improve our products.
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Ségolène
Rating: 4 out of 5
Kibbles very appreciated by my cat! I would like to switch exclusively to Tomojo kibbles but the price is a barrier for now.
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Response from TOMOJO
Hello Ségolène, We are delighted to know that your furry friend loves our kibbles! Don't hesitate to check out our referral offer "https://tomojo.co/pages/parrainage-1", which allows you to enjoy -25% on your order. Thank you very much for your feedback,
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Pierre
Rating: 4 out of 5
I discovered insect kibbles, my dog is crazy about them. Yet he is usually quite difficult. For me, this aligns with the approach we are adopting (reducing meat consumption). We just need to resolve the small supply chain issues and it will be perfect for the fifth star.
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Response from TOMOJO
Hello Pierre, A big thank you for your very encouraging message that motivates us for the future!
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Aurelie L.
Rating: 4 out of 5
It's been a few weeks since I received the kibbles. I have two 8-year-old spayed cats, one eats them and the other has difficulty adapting, so for now, I mix them with their usual kibbles. The quality seems quite correct, the kibbles are small and easy to eat (for my cats). They do have a strong smell, but I have already bought other commercial kibbles, labeled natural, that have the same smell, so it seems normal to me. I received them in a neutral package with a little apology note and a promo code since it wasn't the usual compostable packaging, good customer relationship. The delivery was super fast and done according to the rules of the art^^.
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Response from TOMOJO
Hello Aurélie, Your message brings us immense joy and motivates us for the future. We hope your second cat will adopt them soon. Thank you so much for your feedback. Keep the Mojo!
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