TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
My animals liked it and I appreciate the concept. I recommend
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Response from TOMOJO
Thank you Jennyfer, always at your service and available if needed :)
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Madame Y.
Rating: 5 out of 5
Great!! Ultra fast delivery, very reasonable prices, this kibble has solved the problem of soft stools... However, my kittens don't seem to like it so I mix it with other kibble 50/50 and it works perfectly!
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Response from TOMOJO
Thank you for your great feedback Yolande! We are happy to know that everything is going well for your kitten, it's normal for it to be a bit more difficult at the beginning, you are absolutely right to maintain a longer dietary transition! We remain at your disposal to support you in this process.
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Samie G.
Rating: 5 out of 5
Perfect! I am satisfied, my cats are eager in front of their bowls. Too bad the delivery doesn't go to the floor!!!
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Response from TOMOJO
Thank you for your feedback Samie, having spoken to you regularly on the phone, I know it is not easy depending on the carrier indeed.. We will soon be offering new transport solutions by the way, see you very soon!
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Julien F.
Rating: 5 out of 5
Pistache quickly adopted her new kibble.
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Response from TOMOJO
Thank you very much Julien and see you soon Pistachio ;) !
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Francoise C.
Rating: 2 out of 5
Hello, I am sorry to write this, but my 2 cats are not 'fans' of the insect kibble ??. Too bad, I liked the idea. So little by little I mix it with the others, and I will use the package like that. No need to say that I will not place any other orders. Great regret. Best regards.
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Response from TOMOJO
Oh no! A team member will quickly get in touch with you to try to find out more. For cats, the food transition period is generally longer; by the end of the package, they may have already changed their mind.
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Ari
Rating: 5 out of 5
Very good contact, quick, detailed
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Response from TOMOJO
Thank you very much for your feedback :)
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Frieze
Rating: 5 out of 5
Yum! Dogs LOVE it
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Response from TOMOJO
Thank you very much! We are happy to hear that. We are at your disposal for the next steps :)
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Sophie D.
Rating: 3 out of 5
A bit expensive for what it is
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Response from TOMOJO
Hello Sophie and thank you for your feedback. Indeed, our kibble is more expensive than average, as it is of superior quality but also, and above all, the cost of the raw material, the insect, is currently up to 4 times more expensive than traditional proteins. We are hopeful to reduce these costs in the months and years to come!
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Arnaud P.
Rating: 5 out of 5
Great product, my puppy Surf loved the kibble!
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Response from TOMOJO
Very happy to have Surf in the mojo community, see you soon Arnaud and don't hesitate to contact us if needed :)
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Rossella G.
Rating: 5 out of 5
GattoGotti loves this kibble, arrived very quickly at the Italian address!
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Response from TOMOJO
Thank you for your feedback! We deliver throughout Europe in 3 working days for your information ??, see you very soon!
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Gordon
Rating: 5 out of 5
Excellent service, excellent kibble
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Response from TOMOJO
Happy to hear that, and always at your disposal if needed!
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Alexandre S.
Rating: 5 out of 5
My dog loved it
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Response from TOMOJO
That's great! Thank you Alexandre :)
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Jm
Rating: 5 out of 5
Very good, my cats love it
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Response from TOMOJO
Great !! Thank you for your feedback Jean Marc.
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Sarah
Rating: 5 out of 5
Received quickly, and my cats love the treats, I think it's a good value for money
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Response from TOMOJO
Happy to hear that Sarah, and always at your disposal if you have any questions :)
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Florence W.
Rating: 5 out of 5
Very good food for my dog who has no more intestinal problems. Order tracking and subscription simple and easily modifiable.
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Response from TOMOJO
It's the Tomojo effect, Florence! The kibbles are much better assimilated and therefore naturally reduce intestinal problems?
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Luc C.
Rating: 5 out of 5
My Roky is almost 12 years old, before eating your kibble he had stomach problems, the vet had him eat medical kibble at 100€ for 12 kg, since I started buying yours no more issues. Happy New Year and thank you for Roky
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Response from TOMOJO
Happy New Year to you Luc, and thank you for your loyalty. We are happy to have Roky with us after all these years! :)
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Zelome
Rating: 3 out of 5
The product is appealing but when you read the ingredients more closely, you realize that it contains a lot of peas which is not very recommended at least by my vet.
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Response from TOMOJO
It's like with everything, it's a question of balance! Our recipe was formulated by a veterinary nutritionist and depending on your pet's condition and eating habits, your dog may have different needs indeed.
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Marie
Rating: 5 out of 5
Our young Shetland quickly got used to its new kibble and loves it a lot! We are delighted to have found kibble that combines respect for good animal nutrition and the environment.
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Response from TOMOJO
Successful transition! Very happy to hear that Marie. See you very soon then :)
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Monsieur G.
Rating: 5 out of 5
Good product, I recommend...
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Response from TOMOJO
Thank you very much Fabrice! See you very soon :)
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Madame R.
Rating: 5 out of 5
The package under the tree is very pretty and my dog is happy with the gifts. He seems to really appreciate the insect kibble!!
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Response from TOMOJO
Thank you for your message Raffaella! We are very happy to hear that our discovery box made a little effect at the bottom of your tree, see you soon! ?
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Barbara C.
Rating: 5 out of 5
My cat loves this kibble! The subscription is super convenient, I recommend +++
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Response from TOMOJO
Thank you Barbara! Don't hesitate to take advantage of our referral system to get -25% for you and your loved ones!
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Christian L.
Rating: 5 out of 5
Well digested by our dog. Very fast delivery.
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Response from TOMOJO
Thank you Christian! We are at your disposal if you have any questions :)
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Monique C.
Rating: 5 out of 5
My cat appreciates it!
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Response from TOMOJO
Thank you Monique! See you very soon :)
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B.p
Rating: 5 out of 5
Very fast order processing and convenient delivery to a pickup point. My cats appreciate this kibble and these treats. However, I extended the transition phase to 2 weeks. Very happy with these products.
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Response from TOMOJO
Thank you for your feedback Bérangère, we are happy to hear that! For the transition, if your cat is very sensitive you can even extend it to 4 weeks to avoid stressing it, especially with this change of season and temperature :)
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Laurent M.
Rating: 3 out of 5
My cat is moderately fond of them and tends to vomit them at night.
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Response from TOMOJO
Hello Laurent, sincerely sorry to hear that. Did you follow a food transition phase before giving him the kibble? If your cat is very sensitive, you should not hesitate to make a gentle transition over several weeks to avoid upsetting his intestines.
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Laetitia K.
Rating: 5 out of 5
The transition with the old kibble went well. Good tolerance. Everything is OK. We recommend.
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Response from TOMOJO
Great! Thank you Laeticia and see you very very soon ;)
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Lydie
Rating: 5 out of 5
A treat apparently ;) Our little one had no difficulty and everything is going well with this new kibble!
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Response from TOMOJO
Happy to hear that Lydie, we are at your entire disposal if you need anything obviously.
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Isabelle
Rating: 5 out of 5
Amazing. Cats and dog love it. ??
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Response from TOMOJO
Thank you Isabelle, we are happy to have you with us and we hope to see you again soon with your furry friends!
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Maëlle J.
Rating: 5 out of 5
Great advice and explanations for the food transition. We followed them and the cat loves the new kibble. We are going to take the subscription!
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Response from TOMOJO
Thank you for your feedback Maëlle :) We look forward to seeing you as a subscriber, don't forget that subscribers benefit from advice from our veterinarian, our dedicated customer service 7 days a week, and other advantages.... :)
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John F.
Rating: 5 out of 5
My two dogs love these kibbles. We are very happy.
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Response from TOMOJO
Glad to hear that John, we are happy to have you with us and looking forward to seeing you with your dogs!
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Manuela W.
Rating: 5 out of 5
Our kitten ???? loves it!! We are very happy to know that she is eating very well and we have a positive impact on the planet! Thank you!
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Response from TOMOJO
Thank you Manuela, we are also very happy to have you and your kitten in the mojo team :) See you very soon!
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Lilou F.
Rating: 5 out of 5
Extremely surprised by the speed of delivery (barely 24 hours if I'm not mistaken!). My mom's cat is absolutely a fan of the treats and my kitten, after being a bit picky with the kibbles after weaning, has finally adapted very well (I had no doubt because my mom's cat, as an adult, liked to sniff them if we left them lying around in her presence haha) and I am sure that in some time he will be delighted to have some treats too. Personally, I have recommended Tomojo to my circle! :)
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Response from TOMOJO
Thank you Lilou ?? Indeed, we do our best to ship within a maximum of 12 hours after the order is placed and our partners deliver to all of France and Europe! Don't hesitate to take it more gradually with the kitten :)
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Juliette T.
Rating: 5 out of 5
Great, I recommend!!
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Response from TOMOJO
Thank you Juliette, see you very soon! :)
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Marilyn M.
Rating: 5 out of 5
Easy and fast ordering and delivery service. My cats and dog have been consuming these kibbles for months, always with the same appetite; it was therefore quite natural for me to set up a monthly delivery. This way I benefit from the discount and no longer worry about stock management!
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Response from TOMOJO
Thank you for your kind feedback Marilyn. The subscription system is the simplest and most economical to set up, it allows you to easily regulate your orders, in addition to not having the stress of an empty bowl!
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Aurélia T.
Rating: 5 out of 5
It is such a pleasure to be able to feed our little beast responsibly! And on the taste side, the cat eats the recommended amount of kibbles without being asked and, surprise, he loves the Moush, the first time he accepts a treat for cats!
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Response from TOMOJO
Very happy to hear that Aurelia :), thank you for your positive feedback and see you very soon at Tomojo.
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Céline
Rating: 2 out of 5
The cats enjoy the treats but completely snub the kibbles. I bought a pack for nothing!
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Response from TOMOJO
Oh no :'( . This is most likely due to a dietary transition issue Céline, a team member will contact you to try to provide a solution!
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Sophie P.
Rating: 5 out of 5
I am delighted with Tomojo kibbles. I have been using them for over a year. My dog who had trouble gaining weight has gained 4 kg. I just started the puppy range, still in the transition period. I have already referred 2 people who have several dogs or dogs and cats and they have adopted the different ranges.
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Response from TOMOJO
A big thank you to you Sophie for your support and your commitment by our side. It's great to read from you and see how our kibbles have changed the daily life of your furry friends :) Always at your disposal if needed!
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Corinne L.
Rating: 5 out of 5
Very appreciated kibbles by my cats. I recommend. Nice alternative to kibbles based on 'meats'.
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Response from TOMOJO
Thank you Corinne, that's the idea! Proposing a healthier and more responsible alternative, see you very soon :)
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Client
Rating: 5 out of 5
Correct and appreciated food by the dog, I had a delivery problem and Tomojo rushed to solve it by sending another package, thank you again Tomojo and good continuation.
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Response from TOMOJO
Hello Gérard and thank you for your kind feedback despite the issues we may have encountered with the carrier. We are always ready to find a solution for you and to help you if you encounter any problems with our logistics partners. See you very soon to the whole family ??
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Lucie P.
Rating: 5 out of 5
Super fast delivery / when I thought I was going to run out of Tomojo! Bravo!
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Response from TOMOJO
Thank you for your kind feedback Lucie! We deliver within 1 to 3 days throughout France, no need to stress about the kibble breakdown ??
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