TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
Following a supply issue with small cat toys, my order was delayed. After contacting the Tomojo team, I received free shipping... it's a nice commercial gesture. Thank you again for my cat who loves his little toy and adored the samples.
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Response from TOMOJO
Thank you for your message and your patience Marc, it's completely normal for the gesture :) The most important thing is that you and your cat are satisfied! We hope to see you again soon at Tomojo!
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Anghelliq
Rating: 5 out of 5
Great experience, I discovered this brand on Instagram, and I was skeptical. It's quite surprising as a concept. But being in search of better kibble in every sense of the term for my cat. I took a discovery pack to start and he loved it, so I took the big 7kg bag and luckily, it went without transition! (While I had trouble getting him to swallow other kibble without cereals..) And the subscription program is nice, I took the recommended delay of 3 months between each bag to start. We'll see later to adjust the pace. In any case, the quality is present (yes okay I have never given store brands to my cat, I might have had to, it would have cost me less) but compared to his old brand of kibble I will save money (almost 200€/year) which is not negligible. So everyone is happy.
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Response from TOMOJO
Thank you for your comment! It's a good idea to start with a discovery box if you want to test our products, that way your cat gets used to a small portion of kibble and treats with insect protein. It's then easier to move on to a larger package. And if it helps lighten your wallet while improving your kitty's health, then that's great :) ??
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B.p
Rating: 5 out of 5
Package delivered quickly. Quality product. My 2 cats are enjoying it after 1 or 2 days of adaptation (vomiting at first despite following the dietary transition). I always do the transition to finish my old kibble but they prioritize the Tomojo kibble :-)
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Response from TOMOJO
Happy to hear that your kitties are enjoying themselves! ???? Indeed, the dietary transition is important for the most sensitive cats :), we are at your complete disposal to assist you in this process.
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Marie-Coralie D.
Rating: 5 out of 5
Very happy! Our dog loves his kibble and his coat is much shinier! And we are happy to have a lower environmental impact!
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Response from TOMOJO
We are delighted to learn that our kibble is now part of your dog's diet. We are completely aligned and happy to have you with us :) Thank you for your commitment to our side!
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Anne F.
Rating: 5 out of 5
I had to contact Tomojo by phone and I was very well informed with professionalism and great kindness.
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Response from TOMOJO
Thank you for your message Anne, it was a pleasure to help you, you can also contact us via our social networks and at the email box [email protected] if you have a question or need help, we will always have a solution to offer you :)
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Caroline
Rating: 5 out of 5
Speed and compliance of the order
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Response from TOMOJO
That's great Caroline, thank you for your message, the team is at your disposal if you have any questions!
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Adele C.
Rating: 5 out of 5
Hello, we are happy with the kibble, both cats like it, and their fur is more beautiful, I recommend! Adèle
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Response from TOMOJO
Hello Adèle, thank you for your kind message! We are happy to have you with us and your kitties ??. If you have a question or need help, don't hesitate to reach out to us ??
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Coppens
Rating: 5 out of 5
Great, Roky loves you
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Response from TOMOJO
Thank you for your message Luc :) We are very happy to hear that! One more dog in the Mojo community :) We are at your disposal if you have any questions ??
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M. S.
Rating: 2 out of 5
The two cats don't want it, even after several days of trying. Sorry...
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Response from TOMOJO
Thank you for your comment Sébastien, we are sorry to hear that :( Have you observed a transition period of 2 to 3 weeks? It is important to respect this period for the most sensitive cats. We will contact you to provide our assistance in this regard.
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Jess Y.
Rating: 5 out of 5
Kibble immediately appreciated by the three cats in the house, who were already eating grain-free and high-protein kibble. Very beautiful and soft coat, unchanged compared to the old kibble, so perfect. However, significantly fewer vomiting issues with Tomojo kibble. I am delighted to have plastic-free packages. Thank you <3 It could be nice to schedule subscription deliveries weekly rather than monthly, because where I previously ordered 6/7kg in a month for the 3 cats, they still haven't finished their package after a month! :O They eat significantly less. I noticed a thinning on the most imposing male. Delighted. I recommend these kibbles without hesitation and am happy to contribute to advancing new alternatives.
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Response from TOMOJO
We are delighted to hear that Jess! We thank you for your commitment to our side. It is quite possible to schedule your deliveries weekly rather than monthly Jess, you can do it directly from your subscriber area, or at the time of the order. Do not hesitate to contact us if needed, we are at your entire disposal! ????
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Amelie G.
Rating: 5 out of 5
Delighted with the closeness between the brand and the customer. Original cat toy and madam appreciated the kibble.
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Response from TOMOJO
Thank you for your feedback Amélie, we are happy to have you with us, we hope to see you very soon with your kitty ??
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Kintzinger-Laurent D.
Rating: 5 out of 5
My two dogs have accepted their new insect kibble well, but not my cats. It is true that cats are more difficult.
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Response from TOMOJO
Indeed, cats are generally more sensitive, you need to be more rigorous than with dogs for the dietary transition to gently get them used to these new kibbles. We are at your disposal to assist you in this process!
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Sylvetta
Rating: 2 out of 5
My dogs and cats did not like it and there are few proteins in %
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Response from TOMOJO
Hello Sylvetta, it's a shame that your animals didn't like them! However, our kibbles are quite well provided with Proteins. Indeed, some kibbles display very high rates (40-45%) but your animal has a hard time assimilating them, the final result is a poor protein rate... We have chosen to put less protein, but of a superior quality, so that your animal assimilates it 100%.
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Céline G.
Rating: 5 out of 5
Correct but a bit expensive. Well accepted. 2 cats.
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Response from TOMOJO
Thank you for your comment Céline, we are counting on the development of the entomoculture branch to lower our prices! We have already lowered our prices by 15% since last year, but we continue our efforts!
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Geraldine C.
Rating: 2 out of 5
Unfortunately, even though these kibbles are very likely better nutritionally, my cat does not like them at all. I think we might need to add natural flavors to make them more appealing to cats...
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Response from TOMOJO
Thank you for your feedback Géraldine! We are taking note of your comments, we are working on a new recipe more appealing for cats, who are the most difficult to satisfy!
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Alexandra D.
Rating: 5 out of 5
My dog loves them; a small transition period is to be expected though...
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Response from TOMOJO
Hello Alexandra! Thank you for your relevant message, indeed, a period of dietary transition is sometimes necessary for dogs and also for cats! We assist you in this process thanks to our guide and our vet.
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Nicolas B.
Rating: 5 out of 5
Very good, the kibbles are appreciated by the dog and the cat
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Response from TOMOJO
That's great Nicolas, we made the pair! Thank you for your message, we are available if you need anything!!
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Baumgarten
Rating: 5 out of 5
Very fast delivery, biodegradable and aesthetic packaging, kibbles appreciated by my dogs who prefer them to their old kibbles (!!), very satisfied. Well done!
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Response from TOMOJO
Thank you for your comment! We are very happy to hear it, please read our packaging carefully as we have included a lot of information, for example, you will find the portions to adjust according to the size and age of your dog! :)
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Comas S.
Rating: 5 out of 5
Satisfied with this order, not all cats like it but I persist
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Response from TOMOJO
Hello Sandrine, we are glad to hear that, don't forget to properly respect the necessary dietary transition to get the cats used to this new food!
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Théo
Rating: 5 out of 5
That seems like a good idea to me.
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Response from TOMOJO
Thank you for your message Theo! We think so too :) and we hope your furry ball does too! ??
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Daniel J.
Rating: 3 out of 5
Products purchased to let the animals of the members taste. Few returns. Two positive returns for dogs, none for cats. Not sure we will market your products in our grocery store.
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Response from TOMOJO
Thank you for your feedback Daniel and thank you for taking the time to let your members taste our products! We are of course at your disposal to discuss this more seriously!
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Manon J.
Rating: 5 out of 5
My cat likes these kibbles. After that, I can't say if she prefers these to others since she eats some of these little ones.
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Response from TOMOJO
Hehe! The new generation is already here! We are happy to hear that Manon and we remain at your complete disposal to follow your cat until adulthood :)
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Isabelle
Rating: 5 out of 5
Excellent product very quickly delivered (2 days). One downside: It's a shame not to receive bonuses or little gifts when subscribing...
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Response from TOMOJO
Thank you Isabelle! Our team is on the bridge ??. As subscribers, you benefit from -10% on every order, but that's not all :) You also benefit from direct access to our veterinarian, our ultra-responsive dedicated customer service, and several other advantages! ????
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Juliette N.
Rating: 2 out of 5
Despite a gradual attempt, my cat did not accept these new kibbles... but LOVES his new toy :)
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Response from TOMOJO
Thank you for your feedback Juliette, we are sorry to hear that. It can happen that some cats do not accept our kibble without a transition of 2 to 3 weeks. If you would like to test the experience with more kibble, feel free to get back to us!
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Greg
Rating: 5 out of 5
I bought the treats and my dog loves them. The size is perfect because they are not too big so I can give him several while playing rather than him gulping down a single snack in two seconds.
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Response from TOMOJO
That's great Greg! Thank you for taking the time to give us this feedback. We remain at your disposal if you have any questions :)
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Patty
Rating: 2 out of 5
Unfortunately, my cat does not digest these kibbles... she vomits them even though she has never had any food issues and the transition was made slowly... This is really too bad because the product seems great, the kibbles do not smell bad unlike most others that can be found on the market, the packaging is not plastic.
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Response from TOMOJO
Hello Lorraine, thank you for your comment, it is thanks to your feedback that we can improve, the dietary transition is important for cats that are not familiar with insect protein. A team member will contact you shortly about this and try to better understand your experience!
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Gilles
Rating: 5 out of 5
Dogs love it!
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Response from TOMOJO
Very happy to hear that, thank you for your feedback Gilles ! ??
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Ilona
Rating: 5 out of 5
I order Tomojo kibbles for my cat who has protein allergies and can only have novel protein sources. I'm glad I have found Tomojo for insect-based kibbles. The ordering process is easy and the delivery is always quick and prompt. I also like the sustainability of Tomojo.
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Response from TOMOJO
We're so glad to have you on board Ilona ! Many thanks for your feedback. We're so happy to hear that your sensible cat found our kibbles :) See you soon Ilona, we're here if you got any questions ??
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Pierre-Claude B.
Rating: 5 out of 5
Fast delivery, in accordance with the order. The cats love these kibbles. It's good for the planet. What else?
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Response from TOMOJO
Thank you for your compliments Pierre-Claude! We hope to see you again very soon!
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Vw
Rating: 5 out of 5
My 17-year-old cat has gastric and digestive issues. He literally jumped on them when I gave him some for the first time. Everything is fine, he enjoys them without any problem ????
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Response from TOMOJO
That's very good news! Our kibbles are formulated without cereals and are very easily digestible by your cat, even if he is very sensitive. We hope to see you again very soon.
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Samantha
Rating: 5 out of 5
Very well-made site, easy to order, fast delivery and very practical tracking of the delivery, I recommend!
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Response from TOMOJO
Thank you for your feedback Samantha, we are delighted if everything went well, we remain at your disposal if you have any questions!??
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Andre F.
Rating: 5 out of 5
My cat seems to like these kibbles.
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Response from TOMOJO
Here's some good news! Thank you Andre.
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Erwan G.
Rating: 5 out of 5
Fast delivery, responsive customer service. The only small downside: changing the delivery date to the current date does not work (hence the call to customer service). Either it needs to be fixed, or do not allow choosing this date :).
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Response from TOMOJO
Thank you for your message and your trust Erwan! You changed the delivery date from one day to the next and that is why our system recorded 2 orders! We remain at your disposal if needed??
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Philippe J.
Rating: 5 out of 5
My dog loves it, it's perfect. Thank you.
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Response from TOMOJO
Very happy to have you with us Phillipe, we are not far if you need us or have a question to ask!
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Sarah C.
Rating: 5 out of 5
An innovative concept, a clear site, fast delivery and a good product (at least, appreciated by my cat!).
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Response from TOMOJO
Thank you for your comments Sarah! We are doing everything to serve you as best as possible!
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Luc C.
Rating: 5 out of 5
Thank you for the quality, for the digestibility, my Roky who is 11 years old this month is doing well thanks to your kibbles.
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Response from TOMOJO
Great Luc! We are really happy to read that! Our kibbles are grain-free and made with a limited number of food allergens (no gluten, wheat, corn, soy, egg, fish, dairy products) and highly digestible and tasty ingredients (insects, pectin, spirulina). We'll see each other very soon.
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Françoise B.
Rating: 3 out of 5
I like it... Well, I like the concept. But my two feline companions did not approve... Even mixing it with their usual kibbles, these little rascals manage to sort it out with the tip of their tongue, not without giving me a murderous look in the process!
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Response from TOMOJO
Hello Françoise, thank you for your encouragement! The rascals! Even with a serious dietary transition, it can happen that our kibbles are simply not to your felines' taste. We will soon expand our cat range! We will be sure to contact you about this.
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Miguelina
Rating: 5 out of 5
Very fast delivery
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Response from TOMOJO
Thank you for your positive feedback Miguelina, it is important for us to deliver your kibble on time!
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Charry M.
Rating: 5 out of 5
very good ecological product respectful of the planet cooked at low temperature... what more could you ask for dogs and cats love it
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Response from TOMOJO
Thank you for your encouragements Marie José! And thank you for your involvement in the community! We are happy to count you among us, see you very soon!
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Pierre M.
Rating: 5 out of 5
Best kibbles for cats, recyclable packaging, everything is great. Highly recommend.
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Response from TOMOJO
Thank you Pierre! As I said just below, the packaging of our bags from 1.5kg to 12kg is made from bio-sourced plastic from sugarcane residues with a corn starch film! They are biodegradable and recyclable of course :)! We hope to see you again very soon!
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