TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
Unfortunately, my cats don't really like the kibble. As you suggested, I mix them with other kibble... it's a bit better... but they are still selective. I will continue my attempts. Thank you anyway for your idea... we must not give up! :-) Best regards Agnes
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Response from TOMOJO
Thank you for your encouragements Agnès, we hope to see you again soon with your cats! We remain at your disposal if needed of course!
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Karen
Rating: 5 out of 5
They love it, the dog, like the cat
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Response from TOMOJO
That's great Karen! We are happy to know that our kibbles have been integrated into the diet of your furry friends. We remain at your disposal if needed! ????
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C A.
Rating: 5 out of 5
Perfect! The best by far on the market and the customer service is perfect and honest :)
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Response from TOMOJO
?? Thank you for your message! We are on the case to offer you the best experience possible :)
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Johanna H.
Rating: 5 out of 5
Product received within the announced deadlines.
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Response from TOMOJO
Thank you for your message and your trust Johanna :)
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Aline B.
Rating: 5 out of 5
Ordering on the site is simple and efficient. The shipping was fast. The goal of replacing animal proteins in kibble with insect proteins is really very interesting. Unfortunately, our cats, although regularly eating flies, grasshoppers, and other insects, do not seem to appreciate this kibble. They jumped on it when the package was opened but since then they are demanding food and are snubbing the ones we give them! Too bad.
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Response from TOMOJO
Thank you Aline for your feedback. We are delighted that you appreciate the Tomojo concept! But don't lose hope with your kitties. ?? You should try to gradually incorporate our kibble with your cats' old kibble. Don't hesitate to get back to us to let us know if it's a success! ??
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Suzy M.
Rating: 5 out of 5
Very professional and really friendly customer service, attentive and patient. Quick, clear responses. Already the second order and really no flaws.
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Response from TOMOJO
Hello Suzy, we are delighted to hear that! Our customer service is at your disposal and is entirely at your service! See you soon ??
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Stéphanie T.
Rating: 4 out of 5
My cats liked it
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Response from TOMOJO
Thank you for your feedback Stéphanie ?? !
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Cathy S.
Rating: 5 out of 5
Hello, I received the kibble very quickly: I was pleasantly surprised! And my Poupette and her friend Sacha appreciated it right away!!!! Thank you for your good idea and your creation!!!! Cathy Swing19. ????????
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Response from TOMOJO
Hi Cathy! Hehe, it's a pleasure to read that Poupette and Sacha liked our kibble. We thank you for your trust and commitment, see you soon!
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Mélanie
Rating: 5 out of 5
Ultra available customer service, my kitten loves the kibble and my dilemma as a vegetarian cat lover is resolved! I am won over
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Response from TOMOJO
Hello Mélanie, your comments make us very happy, The customer service is on the lookout to provide you with the best possible experience :) We hope to see you again very soon!!! ??
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Steiner V.
Rating: 4 out of 5
My kitties eat them, but since the kibble is very dry, I don't know if they will eat them in the long term. It's in the testing phase for my 4 cats! In any case, congratulations on your initiative!! Valerie from Switzerland.
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Murielle
Rating: 4 out of 5
Perfect delivery with a little gift on top for my cat. Unfortunately, he didn't want to taste a single kibble, he is particularly special because he eats nothing but his hunt!! Cat rescued a year ago, this is despairing, I hoped he would at least appreciate these insect kibble! I think I've tried everything!
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Response from TOMOJO
Thank you for your message Murielle, your cat has kept its hunting spirit, and that's to its credit! We hope to see you again very soon :)
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Magalie S.
Rating: 5 out of 5
Very happy with the products my cats tested and approved but I think I will rather use them as treats. PS I ordered 3 samples and received the order twice
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Response from TOMOJO
Thank you for your feedback Magalie, it's a good idea to use them as treats... This way, it will be easier for them when you decide to completely change your kitties' diet! ??
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Magvr
Rating: 5 out of 5
I requested samples. Contact with customer service was very pleasant. For now, my cats are having a hard time accepting the change, I mixed it with other kibble. Let's see if they adapt.
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Response from TOMOJO
Happy to read that our kibble is part of your kitties' diet! Please respect the dietary transition period and be (particularly) gentle to associate this moment with something positive for them :)
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Mme S.
Rating: 4 out of 5
Quick, easy, well explained
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Response from TOMOJO
Thank you very much, we are happy to have satisfied you!
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Sylvia
Rating: 5 out of 5
Fast delivery. Clear communication. My cats eat these kibbles, this is really the testimony
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Response from TOMOJO
Thank you for your message Sylvia! We are delighted that your cats enjoy our kibble! See you very soon! ??
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Anne-Sophie
Rating: 5 out of 5
The carrier does not deliver to my home, customer service was very responsive and found a solution
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Response from TOMOJO
Thank you for your comment Anne-Sophie! Our teams are on the case to ensure that your pets' stomachs remain well filled!
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Jo S.
Rating: 4 out of 5
Great packaging, ethical behind it too! I was really happy to test Tomojo with my cat! I had no issues during the transition, but unfortunately I don't know why at the first bowl with only these kibbles my cat vomited everything TwT He did not tolerate them at all! In terms of taste, they seemed to please him but his stomach did not accept them TwT. I will see if I can use them as a reward to avoid throwing away a new bag!!
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Malix
Rating: 5 out of 5
The customer service is one of the best I know!
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Response from TOMOJO
Thank you for these compliments that go straight to our hearts Malix ?????? We remain at your disposal, you can count on us! ??
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Anaïs D.
Rating: 5 out of 5
I gave the discovery box to my cat; he loved the kibbles. He liked the toy less, but to be fair, he is not a fan of feathers. His thing is balls. But he really likes the kibbles a lot.
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Response from TOMOJO
Hello Anaïs, we are delighted to hear that your cat loves our kibble! ?? We hope to see you again very soon!
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Danielle D.
Rating: 4 out of 5
My dogs love these kibbles, one of my two dogs is sick and I find that this food suits him very well
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Response from TOMOJO
Hello Danielle, we are sincerely happy to hear that! It's great if our kibbles can also help improve your dog's health!
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Lucie C.
Rating: 4 out of 5
Very appreciated by my cat but a bit expensive unfortunately
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Response from TOMOJO
Hello Lucie, Thank you for your feedback! We are happy to hear that your cat liked our kibbles ??. Unfortunately, insects are not yet cheaper than meat at this time. Today the price of a kilogram of insects is three to five times higher than a similar quality of meat. It is because we want to make our kibbles as accessible as possible that we have chosen to make less margin than our competitors and traditional competitors. The subscription also gives you a 10% discount on our kibbles :) We hope to see you again very soon!
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Marie B.
Rating: 5 out of 5
We give it to her little by little and we are thinking of ordering a bag to start. She loves it.
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Response from TOMOJO
Hello Marie, Excellent approach, the food transition is important for your cat to get used to her new kibbles. We remain at your disposal to help you, do not hesitate to share your feedback with us! ??
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Martine S.
Rating: 4 out of 5
A good idea....but unfortunately our two tasters, our 3-year-old cocker and our 12-year-old cat turned their noses up at the kibble and treats, it was our evening visitor, a young hedgehog, who took advantage of it and really liked it. Too bad....
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Response from TOMOJO
Hello Martine! We are sorry that our discovery box did not convince your furry friends. Unfortunately, a transition period of 2 to 3 weeks is sometimes necessary for dogs and cats to get used to the taste of their new food. You should try the experience again with a package!
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Tom
Rating: 5 out of 5
My cat loves the insect kibble. I will reorder!
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Response from TOMOJO
Thank you very much for your feedback! We are happy to have delighted your cat's taste buds ??
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Cyril T.
Rating: 4 out of 5
Nothing to report.
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Response from TOMOJO
Thank you Cyril! ??
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Diane
Rating: 5 out of 5
The shipment of my order was very fast and when I had a question to ask, I received a response very quickly!
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Response from TOMOJO
Thank you very much Diane, you give us the mojo!
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Christelle F.
Rating: 5 out of 5
Appetizing kibble
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Response from TOMOJO
Thank you Christelle! We are happy to have delighted the taste buds of your furry ball ??
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Marine T.
Rating: 5 out of 5
Ultra-fast delivery! Perfect
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Response from TOMOJO
Thank you very much Marine! The mojo team is on it to deliver to you as soon as possible ??
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Natacha G.
Rating: 5 out of 5
Fast delivery, great packaging (design and eco-friendly), product appreciated by my cat, and discount on my next purchase... I recommend!
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Response from TOMOJO
Thank you very much Natacha! We are happy to have satisfied you :)
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Lorraine
Rating: 5 out of 5
I learned about Tomojo kibble from a friend who is already a customer for her 2 dogs. The concept excited me. Receiving small bags to test, my dog loved it, which is a significant point. The kibble is appetizing without a strong smell, it's very pleasant! I am waiting to see the effects during the transition period of the kibble already. Package carefully wrapped and very appreciated gifts (treats and solid shampoo), thank you! I just regret a lack of information about the origin of the ingredients and more explanations. On the other hand, the use of duck fat was not highlighted and could it not be replaced by an ethical vegetable fat (coconut for example)?
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Response from TOMOJO
Thank you very much for your enthusiasm, it gives us the mojo! 85% of the ingredients in our kibbles are of French origin. The rest concerns the insects which are from the Netherlands and the additives which are Italian. For more explanation about our kibbles and their production, we invite you to visit the "Behind the Mojo" section of our blog! The incorporation of duck fat (which is from the southwest) is a lever for improvement for us. We indeed wish to substitute it for insect oil: however, we are still experiencing some difficulties in incorporating it into our production chain, but also in sourcing it: we are heavily relying on the development of the French entomoculture sector which is starting to take off.
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Isabelle L.
Rating: 5 out of 5
Impeccable, nothing to say
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Response from TOMOJO
Thank you very much Isabelle for your comment: simple and effective ??
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Nicolas I.
Rating: 2 out of 5
My cats didn't eat the kibbles, but they really enjoyed the toy delivered with it....
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Response from TOMOJO
Hello Nicolas, for some cats a dietary transition of at least 2 weeks is really necessary for them to get used to the flavors of a new diet, especially to insect protein which is really new for them. Unfortunately, a sample does not allow you to make this dietary transition which certainly explains your cats' disinterest in our kibbles.
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Satanas
Rating: 4 out of 5
Very good. My cats enjoyed these kibbles. A bit expensive to buy though but well... Fast delivery.
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Response from TOMOJO
Thank you very much for your feedback! For your next purchase, don't forget our subscription offer which will allow you to benefit from a 10% discount on each shipment. And it's without commitment ??
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C L.
Rating: 5 out of 5
Kibbles that suit my dog well and I also like the ethical side
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Response from TOMOJO
Thank you Chris! We are convinced of the positive impact we can all have together ?? ??
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E.m.
Rating: 5 out of 5
Perfect! Very fast and delicious, the dogs love it!
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Response from TOMOJO
Thank you very much for your feedback! We are happy to delight your dogs' taste buds ??
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Sylvie B.
Rating: 4 out of 5
The order is coming soon! I'm waiting for my stock of "RC" kibbles to decrease a bit before switching to Tomojo. Could we imagine sauce bites for cats in the same spirit?
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Response from TOMOJO
Thank you Sylvie, we can't wait for you to order from us again! To answer your question, it's definitely in our plans... Stay connected! ??
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Chapelain
Rating: 4 out of 5
The tested kibbles are of good quality and the approach is very interesting ethically, however for my little dog they are too hard to break. Nevertheless, I wish Tomojo to continue their development!
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Response from TOMOJO
Thank you very much, it's thanks to the feedback from our customers that we can progress! We take note of your comment for our future products. In the meantime, try moistening your dog's kibbles, they will be easier to ingest!
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Faustine
Rating: 5 out of 5
Super fast delivery, great products ??
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Response from TOMOJO
Thank you very much Faustine for your kind review!
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Chachou
Rating: 5 out of 5
super reactive and very nice graphic design
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Response from TOMOJO
Thank you very much! We are happy that you like our concept :)
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Corentine V.
Rating: 5 out of 5
Very fast and efficient site
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Response from TOMOJO
Thank you Corentine for this positive review!
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