TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
Top delivery, communication, product quality, I am completely satisfied.
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Response from TOMOJO
Thank you very much for your feedback! We are delighted that the delivery, communication, and product quality have fully satisfied you. See you soon to pamper your pets! ??
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Christophe
Rating: 5 out of 5
My dog loves Tomojo kibbles. Interesting and flexible subscription system.
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Response from TOMOJO
Thank you very much for your feedback! ?? We are thrilled to know that your dog is enjoying Tomojo kibbles and that the subscription system makes your daily life easier. That's exactly what we want: to please dogs while simplifying the lives of their humans ??
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Julie
Rating: 5 out of 5
I wanted to test these insect-based kibbles because they are hypoallergenic and avoid itching since my dog was losing hair and had marks on her skin. It has been a few months now that she has been eating them very well and I notice that her hair is growing back and she has almost no more marks on her skin. I am very happy about it.
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Response from TOMOJO
A big thank you for your feedback! We are delighted to learn that our insect-based kibbles have helped your dog regain a healthy coat and reduce her itching. The well-being of your companions is our priority, and your satisfaction motivates us to continue innovating to offer them the best ?? See you soon!
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Laurent R.
Rating: 5 out of 5
Products appreciated by our cats.
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Response from TOMOJO
Thank you very much for your feedback! We are delighted to know that our products are liked by your cats. Their well-being and enjoyment are our greatest reward!
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Caroline B.
Rating: 5 out of 5
My dogs love your kibbles and remind me if I am late to serve them ??
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Response from TOMOJO
Thank you for your feedback! We are delighted to know that your dogs are eagerly waiting for their kibble ?? We promise to keep doing everything to ensure they enjoy it every day!
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Catherine C.
Rating: 5 out of 5
I am really pleased with my experience with this online store! From the beginning, I felt a real attention and great kindness from the team, always ready to answer my questions with patience and care. The delivery is fast, and when there is a delivery problem, they do not leave you alone; they respond promptly and actively to help you. The product is of great quality. It is a real pleasure to shop at Tomojo; we are truly supported and valued. A big thank you to the entire team for this impeccable service; I continue with joy and recommend this store to anyone looking for quality products and service Kathy.C
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Response from TOMOJO
A huge thank you for this kind and detailed message! The entire Tomojo team is delighted to know that you feel supported and valued throughout your experience with us. Your satisfaction is truly our greatest reward ?? We are always available for you and will continue to offer you quality products as well as a service that meets your expectations! Looking forward to seeing you soon at Tomojo, the entire team warmly thanks you!
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Nicolas
Rating: 5 out of 5
Very good kibble that my cats love
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Response from TOMOJO
Thank you very much for your feedback! We are delighted that your cats love our kibble ??
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Carole L.
Rating: 4 out of 5
My bulldog could no longer tolerate any kibble due to allergies; these are perfect, filling, with great stools and very good digestion; I highly recommend them.
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Response from TOMOJO
Thank you very much for your feedback ?? We are delighted to know that this kibble finally suits your bulldog ?? Thank you for your recommendation and your trust!
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Martine S.
Rating: 5 out of 5
I am pleased with the benefits for my dog regarding his allergy problems. He is doing much better and enjoys the taste of the kibble. However, the delivery box is regularly repaired with tape by the post office, and the kibble is very crumbled.
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Response from TOMOJO
Thank you very much for your feedback ?? We are delighted to read that your dog is doing much better and that our kibble helps relieve his allergies while being enjoyable for him ?? We are sincerely sorry for the condition of the box upon delivery and the crumbled kibble. This is clearly not the experience we wish to provide. Thank you again for your trust and for taking the time to share your experience ??
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Marjorie A.
Rating: 5 out of 5
The product is well thought out, the prices are more than reasonable, and the delivery is fast. My cats adapted to the kibble without any problem. The range remains limited, but considering the ingredients used, the essential is there: to feed our pets healthily.
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Response from TOMOJO
A big thank you for your positive feedback! We are delighted that your cats have well adopted our kibble and that our commitment to healthy feeding suits you ??
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Marie
Rating: 5 out of 5
Great kibble very well digested by my dog and respectful of the planet. Very practical shipping.
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Response from TOMOJO
Thank you very much for your comment! We are delighted that Tomojo pleases your dog and that the practical packaging suits you ??
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Eric D.
Rating: 5 out of 5
Hello, My Cavalier King Charles dog has a lot of trouble with all the kibble I could offer her; it's difficult in these conditions to give a positive or negative review.
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Response from TOMOJO
Hello, Thank you for taking the time to share your experience. We understand that some dogs can be difficult with kibble, especially with specific preferences or needs. Please feel free to contact us directly; we will be happy to advise you on finding the best option suited to your Cavalier King Charles. See you soon! ??
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Nathalie W.
Rating: 5 out of 5
Fast and perfect delivery; I love when the delivery person calls beforehand!
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Response from TOMOJO
Thank you very much for your feedback! See you soon at Tomojo ??
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Client C.
Rating: 5 out of 5
Very good, happy dogs, and good organization. Several years of using this kibble.
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Response from TOMOJO
Thank you very much for your feedback! We are delighted to know that your dogs are enjoying it. Your loyalty over several years touches us immensely and motivates us every day to continue on this path. See you very soon, The Tomojo team ??
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Sandrine M.
Rating: 5 out of 5
Excellent quality product
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Response from TOMOJO
A big thank you for your feedback! We are delighted that the quality of our products pleases you. Your satisfaction is our greatest reward. See you very soon at Tomojo! ??
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Caroline D.
Rating: 5 out of 5
Happy cats, happy humans!
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Response from TOMOJO
Thank you very much for your review! Happy cats, happy humans, that’s exactly our mission at Tomojo. We are happy to support you every day! ??
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Corine D.
Rating: 5 out of 5
My tribe of greffiers loves it; it's a company where the human relationship is very present; it supports, guides, and seeks solutions. An excellent customer service!!!
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Response from TOMOJO
A huge thank you for this beautiful testimony! ?? At Tomojo, the human relationship is at the heart of everything we do, and knowing that your tribe of greffiers is happy fills us with joy. We are always by your side to support, guide, and find the best solutions. Thank you again for your trust and loyalty!
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Emmanuelle R.
Rating: 5 out of 5
super fast, good advice, super products
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Response from TOMOJO
Thank you very much for your feedback! Speed, advice, and quality, we put our heart into offering you the best. We are delighted that you like our products and our service! ????
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Poudras M.
Rating: 5 out of 5
I am completely satisfied with Tomojo, a serious company for sending orders once a month, and their insect kibble is a wonder for my little dog who has been thriving since she started eating it, all positive ????????
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Response from TOMOJO
A big thank you for your trust and your very positive message! We are delighted that our insect kibble is doing so much good for your little dog. It is our greatest reward to know that she is thriving thanks to Tomojo. Thank you for accompanying this beautiful adventure with us! ??
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Severine B.
Rating: 5 out of 5
very fast delivery, no need to plan too far in advance
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Response from TOMOJO
Hello and thank you for your positive feedback. We are delighted to know that your delivery went well. Happy end of year celebrations. The Tomojo team
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Benedicte B.
Rating: 5 out of 5
Website revamped and much clearer. Very competent customer service.
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Response from TOMOJO
Hello, thank you again for your feedback and your time this morning. We are delighted to know that the new subscription system suits you. Your trust and loyalty remain at the heart of our concerns. Happy end of year celebrations. The Tomojo team
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Peggy M.
Rating: 5 out of 5
Discovery of Tomojo kibble at the Origine Auvergne fair. Kibble appreciated by Simba. Digestion is going well. Our cat sorts the kibble. He eats the insect kibble first!!!! Products that deserve to be known.
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Response from TOMOJO
Hello and thank you for this great feedback. We are delighted that Simba has adopted our kibble… and even that he sorts them to start with the insects, that’s an excellent sign ?? Thank you for your trust and for spreading the word about Tomojo. Excellent end of year celebrations. The Tomojo team
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Cookie
Rating: 5 out of 5
Tomojo kibble is very much liked by my cat, limiting our environmental impact
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Response from TOMOJO
Thank you so much for your feedback. We are delighted that your cat is enjoying it and that you share our commitment to a more planet-friendly diet ?? Wishing you a wonderful end of year celebrations. The Tomojo team
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Alex
Rating: 5 out of 5
Super kibble, the interested one loves it. And the beer yeast treats are great
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Response from TOMOJO
Thank you for this feedback that is pleasing. We are delighted that the kibble has been approved by the main interested party and that the beer yeast treats are also having their little effect ??. See you soon. The Tomojo team
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Beap
Rating: 5 out of 5
Quick, efficient phone contact with a lot of kindness for various requests.
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Response from TOMOJO
Thank you so much for your feedback. We are delighted that your experience with our customer service has been positive. Don’t hesitate to contact us again if needed, we are always here for you and your four-legged companion??. The Tomojo team
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Corinne C.
Rating: 5 out of 5
My dog loves it
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Response from TOMOJO
Thank you for your feedback and your message. We are delighted that your dog is enjoying our kibble! It’s always a good sign when the bowl is emptied without hesitation ?? See you soon, The Tomojo team
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Bn
Rating: 5 out of 5
I use Tomojo insects for my little dog, it has changed my life, her fur has grown back! No digestion problems, she is doing very well! Thank you Tomojo
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Response from TOMOJO
Hello and thank you for this great feedback. We are really happy to read that your little dog is doing better with Tomojo, and that her fur has grown back, it’s a beautiful victory! Thank you for your trust ?? The Tomojo team
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Manon
Rating: 5 out of 5
A brand with beautiful values and ethically perfect. My cats love the kibble. My cat is much healthier since buying this kibble and his fur is beautiful. I recommend it 100%. The subscription is perfect, we can manage everything and we receive the kibble within 48 hours.
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Response from TOMOJO
Thank you for this feedback that warms the heart ?? We are delighted to know that your cats are doing even better with our kibble and that they love them as much as you appreciate our service. If the fur is beautiful and health is on point, then... mission accomplished! Thank you for your trust and your recommendation at "100%" ??. The Tomojo team
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Judith V.
Rating: 5 out of 5
It has now been two years that we are delighted with the insect kibble for our two cats, who have very soft fur and whose litter smells much less now!
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Response from TOMOJO
Thank you for this great feedback! We call this a beautiful victory for you… and for your cats! ?? We are delighted that our kibble supports you so well in your daily life. See you very soon, The Tomojo team
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Angélique D.
Rating: 5 out of 5
Our little girl loves them
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Response from TOMOJO
Great news, thank you for your feedback ??
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Jacques
Rating: 4 out of 5
Still very satisfied with the senior cat kibble. My only regret is that the ingredients are not from organic farming.
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Response from TOMOJO
Thank you very much for your feedback. We are delighted that the senior kibble still suits your cat! Regarding organic: as of today, insects are not yet recognized in European organic farming regulations. Therefore, there is no applicable organic label for insect farms. Thank you for your trust ??
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Mélanie
Rating: 5 out of 5
Fast shipping and well protected, my cat appreciated it right away
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Response from TOMOJO
Thank you very much for your message! We are glad to hear that your cat appreciated its kibble right away! And thank you for your feedback on the delivery, we always ensure that everything arrives quickly and in perfect condition ???
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Yann K.
Rating: 5 out of 5
Very satisfied with Tomojo kibble for my 2-year-old Maine Coon. The shipping is very fast.
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Response from TOMOJO
Thank you very much for your feedback ???? We are delighted that your Maine Coon enjoys our kibble! It’s always nice to know that they are also liked by the big gourmets ??
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Francoise L.
Rating: 5 out of 5
I already knew the product from my son. I had a delivery problem that was resolved with seriousness and kindness.
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Response from TOMOJO
Thank you very much for your message ?? We are glad that the delivery issue was resolved quickly and that you are satisfied with our service. And a big thank you to your son for the recommendation! ??
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Benoit O.
Rating: 5 out of 5
Very fast delivery. Flexibility of subscriptions. Food that perfectly suits our dog
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Response from TOMOJO
Hello, Thank you so much for your feedback. We are delighted to know that the delivery was fast, that the subscription makes your life easier, and especially that your dog is enjoying our kibble! This is exactly what we aim to offer: quality food, without hassle. See you soon. The Tomojo team
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Isabelle H.
Rating: 4 out of 5
Fast delivery and product generally well appreciated by our cats (2 out of 3)
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Response from TOMOJO
Hello, Thank you for your feedback! We are delighted that two of your three cats have adopted our kibble ?? That said, we know well: with cats, you sometimes have to expect very marked preferences – especially when offering them an original protein source like insects. We cannot guarantee a love at first sight every time, but we can guarantee one thing: quality. Our recipes are complete and balanced, validated by veterinarians, and formulated with traceable insect protein, rich in essential amino acids, hypoallergenic, and highly digestible. Thank you again for your trust, and pets to your feline trio, even to the most skeptical! The Tomojo team
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Astrid M.
Rating: 2 out of 5
Very strange behavior like panic attacks... Max intestinal inflammation.
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Response from TOMOJO
Hello, Thank you for your feedback. We are sorry to hear that your dog did not tolerate the kibble well. As we discussed over the phone, each animal is unique, and some particularly sensitive profiles – like yours – may react to any dietary change, no matter how gradual it is. You mentioned that your dog was already very picky, and that it was a friend who recommended you try the insect kibble. It is important to remember that this type of reaction is not representative of the quality of our products, especially since your neighbor's dog, for whom you order Tomojo kibble, enjoys them without issue. At Tomojo, we pride ourselves on offering quality kibble, formulated with traceable insect protein, rich in essential amino acids, hypoallergenic, and highly digestible – a formulation validated by veterinarians. We hope that the solution proposed by your veterinarian will better meet your dog's very specific needs. We remain at your disposal if needed. Thank you and have a great day. The Tomojo team
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Josef
Rating: 5 out of 5
Pets love which foods and this food should healthy like pets love the kibble, which results in shiny coats and good overall health, So, buy this from best shop through analysis of shop.
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Response from TOMOJO
Pets deserve food that they love and that keeps them healthy! ?? Our insect-based kibbles are packed with nutrients for shiny coats and overall well-being. Choose Tomojo, sustainable, tasty, and good for your pet and the planet ????
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Frédéric L.
Rating: 4 out of 5
My cat's coat has really changed positively since buying this kibble! Great values and an eco-friendly gesture that fits perfectly. The only downside: I find it a shame that delivery is charged the same way at home or at a relay point. For that matter, it’s better to do it at home, but since this type of product is expensive, it adds to the budget.
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Response from TOMOJO
Hello, Thank you for your feedback and for taking the time to share your feelings. We completely understand your remark. Delivery fees are indeed the same at a relay point or at home, as they primarily reflect the actual logistical costs we incur from the carriers. Delivery fees are free for orders over 80 euros. We understand that budget is a real issue, especially for responsible and alternative food. We are constantly working on it, whether by optimizing our costs or offering alternatives. Thank you nonetheless for your trust, and do not hesitate to write to us if you have any questions or need to adjust your formula ??. Have a great day. The Tomojo team
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Catherine G.
Rating: 5 out of 5
Very good kibble
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Response from TOMOJO
Thank you for your feedback, and see you soon on tomojo.co ??
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