TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
The quality of the kibbles, the customer service. My cat is in good health and remains slim despite eating very well, so better health! Thank you Tomojo ~
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Response from TOMOJO
Thank you Pauline! The good health of animals and our planet is our main mission, happy to know that you support it ??
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Jacques
Rating: 5 out of 5
As a cat kibble customer for several years, I have always been very satisfied with the delivery and the website. Regarding the kibbles, my cat immediately adopted them and seems to appreciate them... No complaints to make, I highly recommend to anyone looking for an alternative to meat or fish kibbles (present in minimal quantities and in the form of waste...)
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Response from TOMOJO
Thank you for your feedback Jacques, it makes us extremely happy ?? Glad to know that everything is going well!
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Diane
Rating: 5 out of 5
I have been having my Tomojo kibbles delivered to my home for several years and it's super convenient!
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Response from TOMOJO
Great Diane! Our subscription system allows you to schedule your deliveries, adjust the frequency, pause if you go on vacation, and much more ??
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Marc G.
Rating: 5 out of 5
Being notified of the delivery that passes during the scheduled time slot, I have never had to complain for several years
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Response from TOMOJO
Thank you for your loyalty Marc, we are delighted to have you in the Mojo Team ??
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Madame F.
Rating: 4 out of 5
The kibbles are slightly larger than what my chihuahuas are used to, for now, my dogs are eating the cat's kibbles, the cat prefers to hunt flying insects.
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Response from TOMOJO
We recommend moistening the kibbles to make it easier for your dogs ?? Some of our clients have chihuahuas and use this technique! As for your kitty, by making the dietary transition, he will gradually get used to it ??
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Lucie
Rating: 5 out of 5
Super friendly customer service and my cat loves the kibbles :)
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Response from TOMOJO
What more could you ask for? ?? Thank you very much Lucie!
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Jeanne
Rating: 5 out of 5
These kibbles are great and the subscription is very convenient, the new package arrives early enough not to run out! Thank you for your advice and quality!
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Response from TOMOJO
Thank you Jeanne ?? Happy to know that our subscription system and our kibbles please you and your furry friend!
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Christine B.
Rating: 5 out of 5
Very short delivery time and reliable packaging
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Response from TOMOJO
Thank you for taking the time to give us feedback Christine. We remain, of course, at your disposal ??
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Sab S.
Rating: 5 out of 5
Kibbles and treats are very appreciated by our cats. Treats are healthier than those found on some sites or in stores.
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Response from TOMOJO
Feeding your pets with good food while respecting the planet, we couldn't dream of better ?? Thank you Sabrina!
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Clovis
Rating: 5 out of 5
I recommend Tomojo for their quality, efficiency, and clarity! A client for cats and dogs for two years, nothing to say!
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Response from TOMOJO
Thank you very much ?? We do everything to satisfy you and your furry balls ????
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Hervé M.
Rating: 5 out of 5
Our dog literally devours these kibbles. She loves them
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Response from TOMOJO
What great news! We are flattered to have unanimous support from you Hervé ??
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Puce07
Rating: 5 out of 5
Easy, quick order. My dog loves it and my cat just tasted the treats.
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Response from TOMOJO
It's great ?? Let's hope it continues on this path ??
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Delphine B.
Rating: 5 out of 5
The best of the best! Insect treats and kibbles are very appetizing and of very good quality! At L'Écrin de Ninon, we lick our lips! A pure joy to see them enjoy it. The big plus: French manufacturing
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Response from TOMOJO
Thank you very much Delphine, your feedback makes us very happy ?? Glad to know that everyone is enjoying Tomojo!
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Tailamee
Rating: 5 out of 5
No difference for my dog between these kibbles and the meat ones. He loves them!
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Response from TOMOJO
Glad to know that your dog loves his kibbles ?? No difference and besides, it's better for our beautiful planet ??
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Amandine G.
Rating: 5 out of 5
Second purchase! My first dog Maya loved them, and the second one Lalou loves them too and digests them very well! (she is on special sensitive digestion kibble, otherwise she has diarrhea)
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Response from TOMOJO
That's great Amandine! Thank you for your orders ?? Insect protein is indeed highly digestible, glad to know it also suits Lalou ??
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Boeglin B.
Rating: 5 out of 5
A great kindness and beautiful efficiency from Alice...excellent contact
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Response from TOMOJO
Thank you very much Mary ?? Our customer service is at your disposal!
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Maravillas M.
Rating: 5 out of 5
Hello, I wanted to subscribe but I'm not sure I managed to do it during my first order
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Response from TOMOJO
A member of our customer service will contact you to clarify this Maravillas!
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Démoulin
Rating: 4 out of 5
Good quality kibble and a very good alternative to meat or fish-based kibble! My dogs love them and so do my cats! They are high in protein and grain-free! Perfect
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Response from TOMOJO
We couldn't have said it better ?? Happy to know that your whole pack loves it!
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Sophie P.
Rating: 5 out of 5
My very picky dog loved this kibble and gained weight which was difficult before
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Response from TOMOJO
Thank you for your feedback Sophie ?? We are delighted to know that your dog is healthier with our kibble, it's our greatest reward!
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André C.
Rating: 3 out of 5
Hello, After a first satisfactory experience, we received kibble made in factory 53 that our 2 cats frankly rejected. We had to revert to another conventional diet. Our veterinarian, due to an allergy of one of our cats, advised us to return to our insect kibble hence this recent order, but again our cats refuse to eat them (factory 53). We think, given their appearance, that they are overcooked hence the puffiness and smell! We will therefore be forced to look for a new supplier, Tomojo telling us that everything is fine and nothing has changed?
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Response from TOMOJO
Thank you for your update on the situation André, I am sorry that your cats are rejecting their kibble & that they have a different smell and appearance. We take the quality of our products very seriously, which is why we systematically contact the factory if we receive feedback like yours. I just tried to contact you to get more details about the package you received and offer you a solution, which I hope will suit you!
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Franck D.
Rating: 5 out of 5
We really love Tomojo kibble for our cat: quality product, low impact on the planet, great packaging, top delivery and adjustable delivery frequency. And all that for a price I find fair. It's been almost two years since our cat has been eating grain-free kibble and she loves it a lot. And what's nice, and what I hadn't seen at first, is that we can adjust the delivery frequency. We receive an email a few days before shipping to warn us, and if there are still kibble left, well we postpone the delivery date. It's super simple.
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Response from TOMOJO
Your comment really makes us happy Franck, thank you for taking the time to write it ?? Thank you also for your support and trust for 2 years, we hope it will last a long time!
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Lcs
Rating: 5 out of 5
Ecological kibble and very good for the health of my cat
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Response from TOMOJO
That's great Lydie! Indeed, 1kg of insects requires 200 times less water than producing 1kg of chicken and emits 7 times less CO2 than producing 1kg of beef ??
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Hélène
Rating: 5 out of 5
Fast delivery once again. Convenient, the function that allows you to deactivate/reactivate the subscription with one click.
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Response from TOMOJO
We are quite proud of our subscription system: it is free, flexible and works according to your desires and needs ?? Thank you Hélène!
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Michel B.
Rating: 4 out of 5
The exchanges are friendly and interesting with customer service, the delivery was fast and the kibble is appreciated by our cat.
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Response from TOMOJO
Glad to know that you are satisfied in every way Michel, feedback like yours motivates us to do even more to satisfy you ??
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Morgane
Rating: 5 out of 5
I am satisfied with my first experience with Tomojo kibble. ???? My dog adopted them right away, she seems to like them a lot (even though I must say that she is not very picky to begin with). The kibble is a bit large, my dog weighs 7.5 kg and these are the largest kibble she has ever had. But I think that at least, it allows her to chew them and not gulp them down...????
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Response from TOMOJO
Thank you very much for taking the time to give us your feedback Morgane ?? Happy to welcome you and your dog to the Mojo Team! Our kibble has an anti-glutton effect ?? You can moisten them a bit to make it easier for your little one to eat.
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Paul R.
Rating: 5 out of 5
Very very good product. Website and customer service are responsive and efficient. I highly recommend.
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Response from TOMOJO
Thank you thank you thank you Paul ?? Your compliments go straight to our hearts!
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Claire
Rating: 5 out of 5
Order arrived very quickly but unfortunately my 12-year-old dog refuses to eat your kibble. Too bad
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Response from TOMOJO
Thank you for your feedback Claire. Did you properly carry out the dietary transition? It can sometimes take longer for dogs who have difficulty adjusting to this new protein!
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Abel
Rating: 5 out of 5
Great for the advice
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Response from TOMOJO
Thank you for taking the time to leave us your feedback Abel! Happy to know that our customer service was able to help and advise you ??
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Fiona B.
Rating: 5 out of 5
My cats and dog appreciate the kibble. I like the modular subscription dates... Too bad that PayPal payment is not active for subscriptions. It would be nice to offer measuring cups.
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Response from TOMOJO
A convinced family is a victory for us Fiona, thank you ?? The payment software we use for subscriptions unfortunately cannot be linked to PayPal ??
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Nadege B.
Rating: 3 out of 5
big differences in kibble size, not appreciated by my cat
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Response from TOMOJO
Thank you for your feedback Nadège, which we do not take lightly. I hope our email exchanges have reassured you. We have forwarded your message and photo to our production facility!
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Sarah H.
Rating: 5 out of 5
Delivery is extremely fast and careful, the kibble pleases my cats, delighted with my purchase!
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Response from TOMOJO
That's great Sarah! Happy to know that Tomojo has won over your cat, and you too ??
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Anne
Rating: 5 out of 5
my cat loves the kibble. delivery is convenient with the possibility of adapting the delivery according to needs
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Response from TOMOJO
We set up this subscription system precisely so that it is easy and adaptable to your habits and schedule! Plus, it's free ?? Thank you for taking the time to leave your feedback Anne, the entire Tomojo team appreciates your gesture!
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Tylomaniac
Rating: 5 out of 5
Good product appreciated by my cat. Fast delivery. Pleasant contact
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Response from TOMOJO
Thank you very much for your feedback! Kibble approved by your cat, what more could you ask for ??
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Sophie B.
Rating: 5 out of 5
Our dog (bulldog) seems to really appreciate the kibble. The quantity indication on the package seems to suit her as well. Fast delivery service and very nice customer contact :-)
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Response from TOMOJO
Glad to know that everything is going well Sophie, and especially that you and your little one are satisfied ??
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Yann K.
Rating: 4 out of 5
After 1 month and a half of testing (my cat has a food allergy), I feel like things are getting better... we'll see with time... Has the texture of the kibble changed compared to the 2 kg bag I bought first? Even the color is a bit different... However, something really needs to be done about the bag closure: a zip would be ideal.
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Response from TOMOJO
Thank you for your feedback Yann! That's great! We are delighted to know that the allergy is improving, let's hope he recovers quickly ?? The kibbles cannot be 100% identical from one production to another, there may be slight differences in texture, color, etc... However, we are developing control systems to ensure the quality of the kibble! Regarding the bag closure, it's the only solution without using plastic.
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Charline S.
Rating: 5 out of 5
Great food and great concept if you want to feed your animals with good food in a more responsible way and with better impact on the environment.
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Response from TOMOJO
Thank you for your kind words Charline ?? We're delighted to know that your pet loves our products!
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Sabine P.
Rating: 5 out of 5
My cat loves this kibble and the cat I just rescued does too!!!
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Response from TOMOJO
Great Sabine! Welcome to the new little one ??
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Romain
Rating: 5 out of 5
Long-time customer: top service! Our Loulou loves it!
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Response from TOMOJO
Thank you very much for your feedback Romain ?? We hope this will last for many more years!
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Nathalie
Rating: 5 out of 5
Fast delivery. Kibble made in France and packaged with very little plastic.
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Response from TOMOJO
Our kibbles are good for your pets and for the planet as well, we work hard to ensure that ?? Happy to know that you are satisfied Nathalie!
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Emeline S.
Rating: 5 out of 5
I have loved this brand for several years now, dog and cat
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Response from TOMOJO
Thank you for your loyalty and support Emeline, it makes us very happy ?? We are delighted to have been with your pets all these years!
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