Customer reviews of TOMOJO

Our cats love them! Fast and efficient delivery

Easy order on the site. Delivery in 3 days. Our dog is allergic to meat and fish and could not tolerate the hypoallergenic kibbles (including those from veterinarians). She jumped on these from the first day and has had no allergy issues since. For me, the only (slight) downside is the palatability: after the novelty wears off, our dog tends to snub them and only eats them when she is really very hungry!

Quality and eco-friendly kibbles. And my dog Limbo loves them!!

Excellent responsible kibbles for dogs. Muscular and happy hunting dog, never refusing his meal. It smells less like a wild animal in the house since the kibbles are no longer made from classic meat. We are very happy.

I am very satisfied with the kibbles, they fit perfectly. Note: I did not give 5 stars because two of the bags ordered opened shortly after receiving them. I live in Switzerland and it is possible that they were somewhat mishandled during transport.

For now, my cat has adapted well and loves the mix of kibbles we offer him (old + new), we are considering switching to a subscription although the 7 kg format seems large to us and we are afraid that: 1/ the end of the kibble bag will no longer be accepted by the cat 2/ the proposed delivery frequency may be too high compared to our cat's consumption and that we have no choice but to switch to the more expensive 1.5 kg packs.

For our royal bourbon who tended to have a difficult transit, Tomojo seems to suit him perfectly! Our two dogs eat them without hesitation. I can't wait to receive the treats!

My very picky cat accepted them well!!

Fast delivery, fair price, my dog is a fan of the kibbles.

I decided to let my two cats try the insect kibbles, very nutritious, this food has just been recently authorized in Europe for humans. Initially, it is better to mix them with conventional kibbles to gradually introduce them. The delivery is fast, the only issue concerns the carrier who does not seem to understand the difference between a billing address different from the delivery address. And we cannot validate the destination change form on their site, even though all fields are filled out correctly. Obviously, this does not affect the quality of the product, but I have reported this anomaly to the supplier.

Excellent, my cats love it

Happy to have found eco-friendly kibbles that respect my values and my cat's health. I contacted my veterinarian who discovered your kibbles and found them to be of very good quality. He is now following his first TOMOJO cat. Thank you.

Impeccable sales site, delivered quickly and above all my cat loves this kibble, more than the previous ones, in fact. Adopted!

My two cats had no problem adapting to this new kibble.

Hello, From a taste perspective, my dog appreciates it, I tested several kibbles from different brands, and he went for the 'Tomojo' without hesitation. However, on your site, it is noted 'dog from 5kgs' so I contacted your company, and the person told me it was also suitable for dogs of lower weight. So why is this not specified on the site? My dog weighs just over two kilos, and despite my wish to subscribe, I won't be able to benefit from a reserved rate because my dog doesn't consume two kilos of kibble per month! The paper bag is very good for packaging and preserving the kibble, however, once it is opened, it becomes complicated to close it hermetically even with a clip. Here is my feedback, oh I almost forgot my dog also appreciates the treats. Have a nice day.

Everything is perfect! 1 The notice for the dietary transition is easy to follow and shows great pedagogy. 2 Our cat loves the kibble 3 The delivery is super fast and yet.... our address is not easy to find Just a big thank you

Zoé has gotten used to the kibble but she prefers the pâté.

The cat loves them a lot, the veterinarian approves! What more can I say?

Satisfied with the little treats for my cat.

Fast delivery, kibble appreciated immediately and customer service close to answer questions!

Easy to use service even with language barrier and my dog ADORES this food! It's also cheaper than any of our previous options for him. Added bonus - significantly less gas from said dog. Winning all round!!

It's a first for my little one. He has food allergies so I wanted to test the insect-based kibble. At first, he wasn't thrilled, but over time he eats them without any problem. We'll see over time if this can calm his allergies. I'm keeping my fingers crossed. Just one downside. Too bad there is no closure system for the package. I recommend Tomojo!!!!

very good kibble to recommend my cats since he eats it more than food allergies

My cat loves these kibbles so much that he doesn't want to hear about the meat ones anymore. My wallet prefers them too!

Very nice box, the packaging is perfect but my cat didn't like it at all, but I find the concept very good.

Great kibbles that my dogs ?? eat but without being crazy about them. I always have to add fresh meat sauce to entice them.

I am eagerly waiting for the cat kibbles, when will they be available?

I switched to Tomojo kibbles after my cat was sterilized and he loves them even though he was quite picky until now (a little bonus, they don't smell strong at all)! And he also loves the MOUSH treats :)

My cat loves it and he decides. A significant effort must be made to ensure that the packaging is no longer plastic because it doesn't align with your eco-friendly principles for the planet.

Well, but it lacks vegetables and the duck fat gives the cat an addiction.

Orders and delivery were perfect. Very professional.

Very good, I recommend. My dogs loved it and my cat too.

I ordered from Tomojo paying an extra fee to get my order quickly. I was only informed several days later that the stock was depleted. Fortunately, I received a full refund of the shipping costs, which I found very honest. I would have appreciated being informed of the delay on the day of my order... My cats enjoyed their kibbles but I am worried about the carbohydrate content...

We didn't have any previous problems with our cat, we were just looking for a more eco-friendly alternative to his food and the Tomojo concept was super interesting so here we are, our cat loves it (but he's not picky), his stools are normal, fur normal, all good, and I've also noticed that his breath has improved a lot!! Very good value for money and delivered on time.

Very fast delivery and my cat seems to like it.

My cat loves it. I'm still waiting to see if he will have a prettier coat.

Really quick posting to the UK and my cat loves them!

Update following Tomojo's response: "We have no problem with negative reviews, there are many on our trust pilot page and if we tried to find the author of your review..." You really have to search for those negative reviews... Moreover, you surprisingly do not do any research on positive reviews. "Regarding the -10% on 5-star reviews, we haven't done that since 2019," In July 2019 it was still current... "if we tried to find the author of your review it's simply because there was no order number associated." I'm not the one asking for an email to give a review after an order, so there is indeed a link. Here the reviews look a lot like those on Amazon, unlike Verified Reviews, which are much more serious. Just read the reviews, especially US ones, on Twitter..."Looks like they are deleting a lot of reviews too. Don't trust the Pilot." ------------------------ The balance and quality of the main macronutrients (carbohydrates, fats, and proteins) are average but nothing more. Proteins only represent 28% and fats 15% while carbohydrates are at 41%, due to the use of potato starch, which is way too high for my taste. Potato starch has a high glycemic index and low nutritional density. The kibble also contains organic sunflower oil which has an unfavorable omega-3 to omega-6 ratio. There is also an "animal protein hydrolysate." This ingredient is controversial since its origin and therefore its quality are unknown. Also, the composition of the kibble shows a starch concentration estimated at 22%...??! I regret some marketing choices on the product packaging, with ingredients whose nutritional utility can be questioned like plant cocktails or the use of the word beet to refer to a by-product (beet pulp). In short, an interesting proposed alternative but which still requires many improvements. PS: Apparently the Tomojo team accepts praise for their product (see my first feedback) but does everything to delete my second review which they don't seem to appreciate. Quite pathetic as an attitude. ?? These ladies should learn to accept customer feedback. One better understands the number of positive reviews now... especially upon receiving this type of message, come on 5 stars and -10% on your next order. ?? "So that more furballs discover our ecological kibble, we need your feedback that you can fill out by clicking on this Trustpilot link! I promise it will take you less than 1 minute. Since your time is precious, we offer you a 10% discount on your next order."

Good initiative, too bad there is still animal fat for example, but the cats eat the kibble well and I would surely buy it again.

Given the success of the first pack bought for my chihuahua, I recommend! The kibble is a bit big, but he loves it!