TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
Our little dog enjoys the insect kibble which apparently seems to relieve her food allergy. However, she is small and has had 13 teeth removed, so the kibble is a bit large. Is there a smaller size in the range? Also, why not make a pâté, also based on insects and without cereals?
Translated reviews
M
Marie-Helene D.
Rating: 4 out of 5
Hello everyone! The kibbles are really good kibbles appreciated by my adorable French bulldog. He has very nice stools, much fewer allergies. I recommend them! However, there is one issue, not minor!!! It has been 3 months since I started buying them and the price keeps increasing. The increases are significant!
Translated reviews
Response from TOMOJO
Glad that the kibbles suit your French bulldog and have good effects on his health ?? Regarding the price, there has been no increase before May. For subscriptions, the first order is at -20%, then the following ones at -10%, which may explain a perceived difference. The adjustment that occurred in May is due to the rise in raw material, manufacturing, and transport costs, which impacts the entire supply chain. We do our best to limit these changes. Thank you for your trust ??
M
Michele
Rating: 4 out of 5
My dog really enjoys these kibbles! The scheduling of kibbles renewals is very easy on the site and the delivery is respected.
Translated reviews
Response from TOMOJO
We are delighted to know that your dog enjoys his kibbles and that the management of renewals as well as the delivery meet your expectations ??
C
Carole L.
Rating: 4 out of 5
My bulldog could no longer tolerate any kibble due to allergies; these are perfect, filling, with great stools and very good digestion; I highly recommend them.
Translated reviews
Response from TOMOJO
Thank you very much for your feedback ?? We are delighted to know that this kibble finally suits your bulldog ?? Thank you for your recommendation and your trust!
J
Jacques
Rating: 4 out of 5
Still very satisfied with the senior cat kibble. My only regret is that the ingredients are not from organic farming.
Translated reviews
Response from TOMOJO
Thank you very much for your feedback. We are delighted that the senior kibble still suits your cat! Regarding organic: as of today, insects are not yet recognized in European organic farming regulations. Therefore, there is no applicable organic label for insect farms. Thank you for your trust ??
I
Isabelle H.
Rating: 4 out of 5
Fast delivery and product generally well appreciated by our cats (2 out of 3)
Translated reviews
Response from TOMOJO
Hello, Thank you for your feedback! We are delighted that two of your three cats have adopted our kibble ?? That said, we know well: with cats, you sometimes have to expect very marked preferences – especially when offering them an original protein source like insects. We cannot guarantee a love at first sight every time, but we can guarantee one thing: quality. Our recipes are complete and balanced, validated by veterinarians, and formulated with traceable insect protein, rich in essential amino acids, hypoallergenic, and highly digestible. Thank you again for your trust, and pets to your feline trio, even to the most skeptical! The Tomojo team
F
Frédéric L.
Rating: 4 out of 5
My cat's coat has really changed positively since buying this kibble! Great values and an eco-friendly gesture that fits perfectly. The only downside: I find it a shame that delivery is charged the same way at home or at a relay point. For that matter, it’s better to do it at home, but since this type of product is expensive, it adds to the budget.
Translated reviews
Response from TOMOJO
Hello, Thank you for your feedback and for taking the time to share your feelings. We completely understand your remark. Delivery fees are indeed the same at a relay point or at home, as they primarily reflect the actual logistical costs we incur from the carriers. Delivery fees are free for orders over 80 euros. We understand that budget is a real issue, especially for responsible and alternative food. We are constantly working on it, whether by optimizing our costs or offering alternatives. Thank you nonetheless for your trust, and do not hesitate to write to us if you have any questions or need to adjust your formula ??. Have a great day. The Tomojo team
P
Poudras M.
Rating: 4 out of 5
Very satisfied with this kibble as it has transformed my little dog's life in every way: Vitality Digestion No more itching Odorless stools ??????????
Translated reviews
Response from TOMOJO
Thank you so much for your feedback ?? We are delighted to know that our kibble has brought so many benefits to your little dog ???? Vitality, digestive comfort, and well-being, that’s exactly what we aim to offer
M
Morgane
Rating: 4 out of 5
The kibble is very good but it's the ordering process that is complicated every time. I wanted to postpone my order to go on vacation. The payment was processed but the delivery did not follow. I am disappointed
Translated reviews
Response from TOMOJO
Hello, Thank you for your message. We are sincerely sorry for this setback. As soon as we read your review, we tried to reach you several times by phone and left you several voicemails, without a response so far. Please know that if you had contacted us directly, we could have addressed the issue immediately – well before learning about it via Trustpilot. Our number is listed on our website in the 'Contact Us' section, and we are also available by email. Please do not hesitate to get back to us in any case. At Tomojo, just like the quality of our kibble, your satisfaction is extremely important to us. We always do our best to ensure that deliveries go smoothly, including when a subscription is modified or postponed. When a subscription modification or delivery poses an issue, we always do our utmost to intervene quickly. Thank you, nonetheless, for your loyalty, and our small dedicated team remains at your service. The Tomojo team
A
Aude L.
Rating: 4 out of 5
Staff is attentive and communicates to solve/delivery for example
Translated reviews
Response from TOMOJO
Thank you very much for your feedback! ?? We make it a point to stay attentive and find solutions quickly. See you soon! ??
Y
Yann K.
Rating: 4 out of 5
Very good kibble: my cat is sensitive, and I have tested several quality brands... but it was a fiasco (diarrhea). With Tomojo, no more worries.
Translated reviews
Response from TOMOJO
Hello and thank you for your message ?? We are delighted to learn that your cat has finally found the kibble that suits him – especially after a not-so-easy journey on the digestion side. At Tomojo, we design our recipes so that our sensitive companions can eat peacefully, without compromising on quality or pleasure. Thank you for your trust, and a nice pet to your cat from us ?? The Tomojo team
I
Isaléo
Rating: 4 out of 5
Careful, fast shipping, well-prepared package!
Translated reviews
Response from TOMOJO
Thank you for your positive review! We place great importance on the quality of the shipment and are happy that it shows. Looking forward to seeing you again soon! The Tomojo team
J
Jacques
Rating: 4 out of 5
I only give 4 stars because the marketed foods are not organic. The rest is perfect and deserves 5 stars.
Translated reviews
Response from TOMOJO
Hello, Thank you very much for your review and your positive feedback on our service and products ?? We completely understand your expectation regarding organic farming. At Tomojo, we have chosen to work with insects as a protein source, as their farming consumes very little water, space, and generates little CO2 – making it a sustainable alternative, even without an organic label. Today, insects cannot be certified as 'organic' because there is still no regulatory framework allowing the labeling of insect farming according to organic farming criteria. But rest assured that we rigorously select each ingredient for its quality, traceability, and reduced environmental impact. Thank you again for your feedback, which shows your demand for more responsible food – a value we fully share ?? See you very soon! The Tomojo team
A
Adrien B.
Rating: 4 out of 5
My animals are very happy. Personally, I find the price super high, which makes it inaccessible for a lot of people, too bad.
Translated reviews
Response from TOMOJO
Thank you for your sincere feedback ?? We are happy that your animals enjoy our kibble ???? Regarding the price, we completely understand your remark. It reflects the quality of the ingredients, including insect proteins, as well as French manufacturing. We do our best to offer a healthy and sustainable product while remaining accessible ??
P
Praline
Rating: 4 out of 5
Very good except for the fact that it's not 100% insects, there are poultry fats hidden in the ingredients (I say hidden because marketing talks a lot about the advantages of insects and leads us to believe that it's only insects - it's a bit of a marketing lie / it's not very transparent), that's why I chose fungfeed a few years ago as my preferred brand - it was just that there was a big break and we needed it.
Translated reviews
Response from TOMOJO
Thank you for taking the time to share your opinion. We understand your remark and are sorry if the formulation may have caused confusion. At Tomojo, insects are indeed the main source of protein, but other ingredients like poultry fats are present to ensure good nutritional balance and palatability. Your feedback is valuable and pushes us for even more clarity in our communications. Thank you for helping us with that ??
S
Sandra N.
Rating: 4 out of 5
It is satisfactory but there are traces of chicken meat, it would be very good without meat or chicken proteins because my dog is allergic to chicken proteins, but I haven't found better than you, I would have really liked to find this product without animal traces.
Translated reviews
Response from TOMOJO
Hello, Thank you for your feedback! Our kibble is primarily insect-based, but we use a bit of hydrolysate and poultry fat to improve palatability (taste) and ensure a good nutritional balance. This also helps keep the kibble stable and naturally tasty, without artificial additives. We understand your need and are constantly working to offer recipes that are more suitable for sensitive dogs. Thank you again for your trust! ??
H
Helene
Rating: 4 out of 5
The cat appreciates the kibble that keeps her in great shape. They are a little too big for her, which made it a bit difficult at first, but she is getting used to it now.
Translated reviews
Response from TOMOJO
Thank you for your nuanced feedback! ???? We are happy to know that your cat appreciates her kibble and that it contributes to her health. Kudos to her for adapting despite the initial size! Don't hesitate to write to us if you need advice ??
P
Patricia C.
Rating: 4 out of 5
If it were up to me, I would have given 5 stars, but this time it's my Princess who evaluates. She appreciates Tomojo kibble less than the ones I used to buy for her that unfortunately are no longer available (only for dogs). Moreover, I also feed a hedgehog who also likes them less. But since they know that this kibble is of good quality, they still eat it willingly!
Translated reviews
Response from TOMOJO
Thank you for your message. We salute your Princess for her honesty and hope that over time, she will fully adopt our kibble! In any case, a big thank you to you for your trust and your attention to the quality of their diet ?? See you very soon!
M
Marthe R.
Rating: 4 out of 5
Very good experience Okja loves Tomojo kibbles while she always turned her nose up at her other kibbles. A few mishaps with the delivery (once the delivery person never rang and left the package in a warehouse 30 minutes by car from our home) but overall the subscription works well.
Translated reviews
Response from TOMOJO
Thank you for your feedback! We are delighted that Okja has finally found kibbles to her taste ???? Sorry for the delivery issues, we remain attentive to improve the experience on this point ??
P
Pascale L.
Rating: 4 out of 5
After trying the treats (my cat loves them) I tried the kibble but he doesn't like them... too bad
Translated reviews
Response from TOMOJO
Thank you for taking the time to share your experience. We are delighted that your cat loves our treats! Sorry that he didn't like the kibble, every cat is unique, but maybe he would like to try another flavor or texture. Don't hesitate to contact us for more information! ??
J
Jean-Marie L.
Rating: 4 out of 5
My cat, 10 years old, normally eats this kibble. She preferred the Reglo cat kibble. She has lost weight although she is still a bit above optimal weight. This worries the veterinarian, who is not informed of her diet.
Translated reviews
Response from TOMOJO
Thank you for your feedback on your experience. Every cat reacts differently to a change in diet, and we understand your concerns. Please feel free to consult your veterinarian mentioning Tomojo kibble to best adjust the ration. If needed, our team is available to chat and advise you! ????
D
Dominique S.
Rating: 4 out of 5
Very good thank you.
Translated reviews
Response from TOMOJO
Thank you! ?? We are delighted that everything went well. See you soon!
J
Jean-Marie L.
Rating: 4 out of 5
My cat consumes your senior kibbles without any visible problems
Translated reviews
Response from TOMOJO
Great if everything is going well, thank you for your feedback!
P
Philippe
Rating: 4 out of 5
Kibble well appreciated and tolerated by our dogs, fast delivery. Only regret: the absence of a delivery point near my home.
Translated reviews
Response from TOMOJO
Damn, sorry that there is no GLS relay point nearby, I hope they will expand their list of partners ??
C
Corinne
Rating: 4 out of 5
The kittens appreciate the kibble. On my side, I regret the too high carbohydrate content and the protein level being too low. I would gladly take your product again when the proposals are revised according to my pups' needs. The quality. The appearance. The smell. All good.
Translated reviews
Response from TOMOJO
Thank you for your feedback ??
M
Michele
Rating: 4 out of 5
My little one is on her second bag, the transition with the old kibble is going well! Her digestion is better and she loves them. And I like the subscription and delivery aspect. The team is responsive, and I hope it lasts over time.
Translated reviews
Response from TOMOJO
Thank you for your trust, we are delighted that the transition is going well, we remain at your disposal if needed ??
M
Mag06
Rating: 4 out of 5
Very good initiative to offer this type of recipe for our animals. Our dog is enjoying it.
Translated reviews
Response from TOMOJO
Thank you for your feedback, we are here to listen if needed ??
S
Sandrine P.
Rating: 4 out of 5
The cats seem to really like their kibble. Some issues with deliveries, let's hope the next one goes better.
Translated reviews
Response from TOMOJO
Thank you Sandrine for your feedback, I also hope that the delivery will be simpler next time ??
C
Catherine C.
Rating: 4 out of 5
Hello, regarding the service I am disappointed that: I changed my credit card, which I did on the site as soon as I received the new one. My account is on a subscription order and that's where everything starts, the new card is not recognized, message about the situation, I go to the site, my account/my payment methods, and nowhere on the site do I find the problematic situation of the unrecognized card, no possibility to validate the payment. I had to place an order (of course without the subscription order advantage!! the most frustrating part of the situation is that the next day I receive a message informing me that my (subscription) is validated I will therefore receive 2 packages of 12 kgs. Is this business??
Translated reviews
Response from TOMOJO
Catherine, I am sorry for the incident you encountered with the subscription. We will resolve this together and see what happened ??
A
Anne-Laure M.
Rating: 4 out of 5
Very good alternative when you have an animal with food sensitivities. The only negative point is that the digestibility is not top-notch.
Translated reviews
Response from TOMOJO
Thank you for your feedback, we hope that over time, the sensitivity of its digestion will adapt and that you will have fewer issues ??
M
Matthieu
Rating: 4 out of 5
We received the kibble too early, we hadn't finished the old ones and it was difficult to store everything, our apartment not being very large.
Translated reviews
Response from TOMOJO
Sorry for this hiccup Matthieu! You can adjust the frequency of your shipments via your customer area according to your furry friend's consumption, I hope you managed to find the right one ?? If you need help, don't hesitate to contact our customer service at [email protected]!
O
Odile V.
Rating: 4 out of 5
Good kibbles, my tribe loves them! Sometimes, and it's very unfortunate, the kibbles are very large! It's a lottery when I open the package, either small or too big disappointment! A regularity would be welcome?? I have a subscription and I have never received a gift! Have a good day ??????
Translated reviews
Response from TOMOJO
We are happy to hear that Odile ?? It happens that there are slight size differences, but checks are carried out throughout production to ensure the quality of the kibbles! We will make sure to slip a gift into your next order ??
V
Valerie C.
Rating: 4 out of 5
I have been a customer for a long time and am happy with the kibbles for my cats. The relationship, whether by phone or email, is very good and responsive. Thank you to the team
Translated reviews
Response from TOMOJO
Thank you Valérie, for your trust and loyalty ??
L
Lagneau L.
Rating: 4 out of 5
Very satisfied with the quality of the kibbles for our cats. They are in great shape. Our dog has more trouble getting used to his kibbles but he is doing well.
Translated reviews
Response from TOMOJO
Thank you for your feedback Laurence ?? It's usually the opposite, cats have more trouble getting used to it than dogs! Don't hesitate to extend the dietary transition, so that he gets used to it gradually.
V
Valerie
Rating: 4 out of 5
Ultra-fast shipping, small toy as a gift. Composition of the kibbles is okay except for the duck fat (preference for wild sardine oil). Kibbles a bit large for a small dog of 4kg
Translated reviews
Response from TOMOJO
Thank you for your feedback Valerie! Our recipes for adult cats and dogs without cereals do indeed contain duck fat, which represents 6.6% of the total ingredients. It is necessary to meet the lipid needs of the animals and plays an important role in the palatability of the kibbles. However, all our other recipes do not contain it: we have managed to substitute it with organic sunflower oil! TOMOJO continuously improves its recipes and relies on the development of the French entomoculture sector to successfully incorporate insect oil into future formulas??
A
Anne
Rating: 4 out of 5
No delivery issues as usual!
Translated reviews
Response from TOMOJO
Glad to know that everything is going well Anne! We remain, of course, at your disposal ??
J
Jean-Marie L.
Rating: 4 out of 5
The cats transitioned to this new food without difficulty.
Translated reviews
Response from TOMOJO
Excellent news Jean-Marie ?? To adapt to a new protein, nothing is better than a dietary transition!
I
Isa
Rating: 4 out of 5
Great brand, but.... coordination problem for delivery: often issues with the logistics site (packages that could not be delivered due to a so-called absence, three-day delay.....) Personalized welcome, advice, flexibility on dates, all of this is very pleasant.
Translated reviews
Response from TOMOJO
Thank you Isa, glad to know that everything we offer suits you ?? Regarding delivery issues, we are sorry, it is as frustrating for you as it is for us... Even though we cannot control the delivery people, I hope that the help from our customer service when a problem arises meets your expectations.
L
Lorraine
Rating: 4 out of 5
Kibbles of good quality. 2 different dogs in ages, weights, types, and appetites, who each find their satisfaction and are in perfect health. The only downside: from one package to another, sometimes not the same range of kibbles (old recipe vs new recipe). This has happened once so far.
Translated reviews
Response from TOMOJO
With our three ranges for puppies, adult dogs, and senior dogs, which each meet the needs of dogs at these ages, you are sure to find what you need Lorraine ?? Regarding the recipe, I assure you it has not changed! Our kibbles are not always 100% identical depending on the batches of ingredients and other factors, but we perform checks to ensure their good quality.
M
Madame F.
Rating: 4 out of 5
The kibbles are slightly larger than what my chihuahuas are used to, for now, my dogs are eating the cat's kibbles, the cat prefers to hunt flying insects.
Translated reviews
Response from TOMOJO
We recommend moistening the kibbles to make it easier for your dogs ?? Some of our clients have chihuahuas and use this technique! As for your kitty, by making the dietary transition, he will gradually get used to it ??
We use cookies for audience measurement and improving user experience.
English 
Français 
Deutsch 