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H
Rating: 5 out of 5
Products appreciated by our animals, no allergy problems, better for the planet and timely delivery.
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Customer reviews of TOMOJO
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 1 745 published reviews
Summary of reviews
TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
5 star reviews
Reset filtersJ
Rating: 5 out of 5
I am very satisfied and that is why I have been a customer for a long time.
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A
Rating: 5 out of 5
The subscription system is very practical, with good follow-up. My cat loves the Moush treats!
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N
Rating: 5 out of 5
I recommend 300% My dog and cat no longer have intestinal problems or the unpleasant consequences that go with it; they are in top shape! Moreover, we reduce our environmental impact, which has become essential. As for delivery, nothing to say, fast/perfect. Thank you Tomojo!!
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S
Rating: 5 out of 5
Very satisfied with my kibble.
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M
Rating: 5 out of 5
Kibble well received.... pleasant and quick pickup point. Regarding the product .. this kibble has calmed the excessive licking of my bulldog's paws in just 15 days! So thank you Tomojo.
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M
Rating: 5 out of 5
Not my opinion but that of my animals: 2 medium dachshunds: they are delighted 1 cat: he loves it.
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C
Rating: 5 out of 5
I have been ordering for several months recommended kibble by my vet, delighted with the healthy products and fast and scheduled delivery, I recommend.
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C
Rating: 5 out of 5
Excellent experience! I had miscalculated my delivery and the customer service was more than exemplary. I highly recommend.
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C
Rating: 5 out of 5
Very good, we have been using it for years with our dogs and it's very good..
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J
Rating: 5 out of 5
I met Tomojo through my boss who also had a cat with hair loss problems. Since I started giving Tomojo to my cat, his fur is starting to grow back while the veterinary treatment did nothing... It just served to suck my cat dry. I am very very happy with these new kibbles. My cat is finally healing. Thank you for creating these insect-based kibbles. The delivery is fast. Everything is of very good quality. The prices are affordable. Don't change anything!!
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Response from TOMOJO
Thank you so much for this wonderful feedback! We are very touched to read that your cat is doing better and that you notice an improvement in his coat with Tomojo kibbles ?? Thank you also for your words about the quality, prices, and delivery speed. Your trust and enthusiasm motivate us every day to continue this beautiful adventure!
L
Rating: 5 out of 5
I discovered Tomojo less than a year ago. I was curious and questioning. In the end, I am very satisfied. The kibbles are very appreciated by my dogs and my daughter's dog! Improved digestion. Perfect. I recommend.
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Response from TOMOJO
We are delighted that your discovery of Tomojo has turned into real satisfaction, for you and your dogs ?? It is excellent news to know that the kibbles are well appreciated and that digestion has improved. Thank you also for your recommendation, it means a lot to us ??
F
Rating: 5 out of 5
Tomojo saved my 32 kg standard American Bully, aged two and a half years. He had food and environmental allergies, and in a month, nothing! No more recurring ear infections! No more monthly vet visits! In short, a relief for him and me! The ingredients are impeccable, the insect proteins are perfect! No hormones or anything else. He has been eating it for a year, the delivery is fast, the 12 kg bag is perfect, the price too! So, thank you!
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Response from TOMOJO
We are delighted to know that your American Bully is doing better and that the allergy and ear infection problems have significantly improved. This is exactly the type of situation for which we developed our insect protein recipes ?? Thank you also for your trust over time, and for your message about the quality, delivery, and format.
A
Rating: 5 out of 5
My dog is happy and so am I. He eats the kibbles with pleasure, he does not show signs of allergies like before and his stools are good.
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Response from TOMOJO
Thank you very much for your feedback ?? We are delighted to know that your dog enjoys his kibbles and that you notice an improvement in allergies and stools. This is exactly what we aim to provide on a daily basis ??
K
Rating: 5 out of 5
The kibbles are very appreciated and well digested, the delivery is very fast, which is a plus! I switched from my previous brand to yours because the kibbles contain more protein, I recommend.
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Response from TOMOJO
Thank you very much for this wonderful feedback ?? We are delighted that your animals enjoy their kibbles and that they are well digested!
M
Rating: 5 out of 5
Kibbles that have been successfully adopted. So far, my cat does not turn his nose up at them and even prefers these to the old ones. Top quality/price ratio. Let's see over time.
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Response from TOMOJO
Thank you very much for your feedback ?? We are delighted to read that your kibbles have been successfully adopted and that your cat enjoys them ?? Thank you also for your trust regarding the quality/price ratio. We hope this great experience continues over time ?
B
Rating: 5 out of 5
Very accessible website to update and possibly modify subscription delivery dates to better manage my stock. Ultra-fast delivery. Very friendly and responsive contact. Kibbles appreciated by my dog even if he still prefers my own food!
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Response from TOMOJO
A big thank you for your feedback ?? We are delighted to know that the website and the management of your subscription make your daily life easier, this is exactly what we want to offer!
C
Rating: 5 out of 5
My dogs really love their Tomojo kibbles and digest them very well. The delivery is always fast and the subscription is really convenient.
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Response from TOMOJO
Thank you very much for your feedback ???? We are thrilled to know that your dogs love their Tomojo kibbles and that they suit them so well!
C
Rating: 5 out of 5
Very good product, my cats like it a lot. Fast delivery.
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Response from TOMOJO
Thank you very much for your feedback! ?? We are delighted that your cats enjoy their kibble so much and that the delivery met your expectations. See you very soon for the next order! ??
D
Rating: 5 out of 5
Our cat has been eating Tomojo kibble with the same apparent pleasure for several years now, well done!!!
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Response from TOMOJO
Thank you so much for your loyalty and this feedback that truly makes us happy! ?? Knowing that your cat has been enjoying its kibble for several years is the greatest reward ??
G
Rating: 5 out of 5
Order delivered on time
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Response from TOMOJO
Thank you for your feedback! We are delighted to learn that the order was delivered on time and that everything went smoothly ??
C
Rating: 5 out of 5
Due to a problem with the expiration date, Tomojo sent back 1 bag of kibble. I started the transition and my very sensitive cat seems to accept them. I thank Tomojo for their responsiveness.
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Response from TOMOJO
We are sorry to learn that this did not suit your cat. Following your feedback, we have sent a new bag with a much longer minimum durability date (DDM) to ensure a better experience. We hope your cat will enjoy them without any issues this time. Please do not hesitate to reach out to us if needed, we remain at your disposal.
J
Rating: 5 out of 5
Always fully satisfied, in every way, with Tomojo senior cat kibble.
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Response from TOMOJO
A big thank you for your feedback, it really makes us happy to read it ?? We are pleased to know that Tomojo senior kibble fully meets your expectations!
B
Rating: 5 out of 5
Perfect Delivery without problems
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Response from TOMOJO
Thank you very much for your feedback ?? Glad that everything went perfectly from the order to the delivery! See you very soon ??
B
Rating: 5 out of 5
Timely delivery Emmely loves the senior kibble. Thank you Tomojo since 2022
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Response from TOMOJO
Thank you very much for your loyalty since 2022 ?? We are delighted to know that Emmely loves her senior kibble and that the delivery is on point ???? See you very soon!
I
Rating: 5 out of 5
Small-sized kitten kibble, very appreciated by the four-legged gourmets!
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Response from TOMOJO
Thank you very much for your feedback! ?? We are delighted to learn that our kitten kibble, adapted for small jaws, delights your little four-legged gourmets ??
V
Rating: 5 out of 5
These are great products that my dog loves.
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Response from TOMOJO
Thank you very much for your feedback! ?? We are delighted to learn that your dog loves our products. Her satisfaction is the greatest reward for our team. Thank you for your trust and encouragement ??
C
Rating: 5 out of 5
Fast shipping
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Response from TOMOJO
Thank you very much for your feedback! ?? Glad that your order arrived quickly. See you very soon! ??
L
Rating: 5 out of 5
Super fast delivery
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Response from TOMOJO
Thank you very much for your feedback! We are delighted that the delivery satisfied you ??
N
Rating: 5 out of 5
I am thrilled with the environmentally friendly Tomojo kibble that has fully resolved my miniature pinscher's intestinal issues; I highly recommend it! Thank you Tomojo and keep it up!
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Response from TOMOJO
Thank you very much for your feedback! We are delighted to learn that Tomojo kibble suits your miniature pinscher so well and has helped resolve his intestinal issues ?? Your recommendation and encouragement make us very happy and motivate us to continue in this direction. Thank you for your trust! ??
Y
Rating: 5 out of 5
It's just perfect for my cat: he is sensitive in the belly, and this suits him perfectly. The environmental impact aspect resonates with me a lot: too much meat consumption in the world.
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Response from TOMOJO
Thank you very much for your feedback! We are delighted to learn that the kibble perfectly suits your cat's sensitive stomach ?? And thank you also for your awareness of the environmental impact of food: this is exactly what motivates us to offer a more responsible alternative!
F
Rating: 5 out of 5
Very good service and great initiative! I really like the idea. These are not my cat's favorite kibbles, but I mix them and it helps reduce the carbon and animal footprint of my kitty!
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Response from TOMOJO
Thank you very much for your feedback and for supporting our approach ?? We are delighted that our initiative resonates with you and that you find a solution with the mixes for your cat. Every little gesture counts to reduce the carbon footprint and the impact on animals ???? Don't hesitate to continue adjusting the proportions according to your kitty's preferences, it's often the best way to get them used to it gently. Thank you again for your trust and encouragement! ??
M
Rating: 5 out of 5
Kibbles full of clean protein and not at all snubbed by my dog.
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Response from TOMOJO
Thank you for your feedback! ?? Glad that your dog enjoys our kibbles ??
M
Rating: 5 out of 5
Hello, I have been using Tomojo kibbles for my 2 French bulldogs (3 and a half years and 12 months) for 2 months now and I am completely satisfied ?? I chose this brand for 2 reasons... my female had issues with soft stools and allergies (atopic) and my little male unfortunately has a severe food intolerance since he was a puppy (regurgitations ++ with other kibbles even with the home-cooked ration) and I can tell you that after 2 months my female is having competition-worthy poops (lol) and my little male has seen his regurgitations decrease by 90%! So yes, I recommend these Tomojo kibbles! Easy ordering and fast delivery! Thank you to the Tomojo team for your products and keep it up ??
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Response from TOMOJO
Thank you very much for this detailed and positive feedback ?? We are delighted to know that your Bulldogs are feeling better thanks to Tomojo kibbles ?? Thank you also for your encouragement and trust, it motivates us to continue ??
C
Rating: 5 out of 5
Very good experience, my cats are no longer sick.
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Response from TOMOJO
Thank you for your feedback! We are happy to see that your cats are feeling better thanks to our kibbles. Their well-being is our priority! ??
C
Rating: 5 out of 5
Top delivery, communication, product quality, I am completely satisfied.
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Response from TOMOJO
Thank you very much for your feedback! We are delighted that the delivery, communication, and product quality have fully satisfied you. See you soon to pamper your pets! ??
C
Rating: 5 out of 5
My dog loves Tomojo kibbles. Interesting and flexible subscription system.
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Response from TOMOJO
Thank you very much for your feedback! ?? We are thrilled to know that your dog is enjoying Tomojo kibbles and that the subscription system makes your daily life easier. That's exactly what we want: to please dogs while simplifying the lives of their humans ??
J
Rating: 5 out of 5
I wanted to test these insect-based kibbles because they are hypoallergenic and avoid itching since my dog was losing hair and had marks on her skin. It has been a few months now that she has been eating them very well and I notice that her hair is growing back and she has almost no more marks on her skin. I am very happy about it.
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Response from TOMOJO
A big thank you for your feedback! We are delighted to learn that our insect-based kibbles have helped your dog regain a healthy coat and reduce her itching. The well-being of your companions is our priority, and your satisfaction motivates us to continue innovating to offer them the best ?? See you soon!
L
Rating: 5 out of 5
Products appreciated by our cats.
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Response from TOMOJO
Thank you very much for your feedback! We are delighted to know that our products are liked by your cats. Their well-being and enjoyment are our greatest reward!
C
Rating: 5 out of 5
My dogs love your kibbles and remind me if I am late to serve them ??
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Response from TOMOJO
Thank you for your feedback! We are delighted to know that your dogs are eagerly waiting for their kibble ?? We promise to keep doing everything to ensure they enjoy it every day!