Customer reviews of Tonic.lu

9,9 /10

Based on 378 published reviews

Summary of reviews

Tonic.lu shines with speed and reliability, delivering orders quickly and in perfect condition, often with next-day delivery and smooth, well-packaged packaging. Customers praise a broad selection of products, competitive prices, and occasional extras like sample gifts that add value to the purchasing experience. The service is consistently professional and helpful, with clear communication about deliveries and a dependable, top-notch support team. Overall, shoppers enjoy swift, hassle-free ordering and dependable product availability.

Reviews 1 and 3 stars

Reset filters

Michelangelo S.

Published on 03/06/2023 à 20h06 following a purchase from 29/05/2023

Very long delivery times

Translated reviews

Response from Tonic.lu Published on 05/06/2023

We are sorry that the delivery time did not meet your expectations. We have taken your comment into account and are currently working to improve our service. We thank you for your understanding.

Davidson D.

Published on 17/05/2023 à 00h14 following a purchase from 11/05/2023

it took a long time for my order to arrive. I ordered it on Thursday afternoon and it didn't arrive until Monday afternoon

Translated reviews

Response from Tonic.lu Published on 17/05/2023

Hello, thank you for your review. We apologize for the inconvenience caused by the delay in delivery of your order. Your feedback is important to us and we are taking note of your experience to improve our delivery process. Thank you for your patience and understanding.