Customer reviews of Toqueworld

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 248 published reviews
5 217 88% 4 18 7% 3 2 1% 2 2 1% 1 9 4%

Summary of reviews

Toqueworld consistently delivers fast, reliable shipping and careful packaging, ensuring products arrive promptly and in excellent condition. Customers highlight a wide variety of spices and latte blends with appealing flavors, along with attractive, well-presented packaging that enhances gifting and daily use. The service quality stands out, with friendly staff, quick order processing, and attentive care in handling orders, including timely resolutions and generous gestures like added jars. Overall, shoppers admire the dependable delivery, strong product assortment, and positive, helpful customer support that reinforces repeat purchases.

Reviews 1, 4 and 5 stars

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José F.
Rating: 5 out of 5
Nothing more to say. Everything is fine.
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Response from Toqueworld
Thank you for your comment! We are glad to know that everything went well with your purchase. If in the future you need anything, we will be happy to help you. We look forward to seeing you soon!??
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José I.
Rating: 5 out of 5
Excellent. A company that stands by its customers. A broken container arrived and they replaced it in record time and also gifted me special salt bags. A 10. Totally recommendable in addition to being a very good product. Thank you.
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Response from Toqueworld
Thank you very much for your comment! We are glad to know that we were able to resolve the issue quickly and that our customer service met your expectations. At Verdú Cantó Saffron Spain, we work to always offer you the best quality and service. We hope to see you again soon!??
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Maria J.
Rating: 5 out of 5
speed in service and quality
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Response from Toqueworld
Thank you for your comment! We are glad to know that you are satisfied with our service and the quality of our products. We will continue working to always offer you the best experience. We look forward to seeing you soon!
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Mariusz O.
Rating: 5 out of 5
The best spice of Moroccan cuisine in the world. Thanks to the grinder, it always gives an amazing aroma. I used to bring this type of spice from Morocco, but after a month, they lost their specific smell and even started to smell unpleasant. Here, the aroma is always perfect.
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Response from Toqueworld
Thank you for the wonderful review! We are glad that our spices meet your expectations and always retain their exceptional aroma. We take care of the highest quality so you can enjoy the flavor without compromises. We invite you again!" ??
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Pilar O.
Rating: 5 out of 5
Fast shipping and as expected, I will buy again
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Response from Toqueworld
Thank you for your trust! We are glad to know that your purchase met your expectations and that the shipping was fast. We will be happy to assist you again when you need it. We look forward to seeing you soon!??
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María J.
Rating: 5 out of 5
So far everything is very good. From the speed of shipping, the excellent packaging of the order... and the quality of the product.
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Response from Toqueworld
Thank you very much for your comment! We love to know that everything has lived up to your expectations: speed, presentation, and quality. We will continue working to always offer you the best experience. Enjoy your purchase and we hope to see you again soon! ??
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Sara R.
Rating: 4 out of 5
Very good purchase and very fast shipping.
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Response from Toqueworld
Thank you very much for your comment! We are glad to know that your shopping experience was positive and that the shipping was fast. At toque, we work to always offer you the best quality and service. We hope to see you again soon!
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Mónica N.
Rating: 5 out of 5
very fast service
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Response from Toqueworld
Thank you so much for your comment! We love to know that our service has been fast and efficient for you. Your satisfaction is our priority, and we will continue to strive to always provide you with the best experience. If you need anything else, we are here to help!
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Pedro J.
Rating: 4 out of 5
Clear explanation and ease of use
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Response from Toqueworld
Thank you for your comment! We are very happy to know that you find our platform clear and easy to use. Your satisfaction is our greatest motivation to keep improving every day. If you have any other suggestions or need help with anything else, don't hesitate to let us know! We would love to hear more about your experience.
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Antonio A.
Rating: 1 out of 5
I haven't received the order yet. It hasn't arrived in time for Christmas.
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Alba M.
Rating: 1 out of 5
I ordered 9 items and received 4. I am still waiting for the 5 that are missing and clearly, I won't be able to gift them as I thought, on the day when the whole family is together :(
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Response from Toqueworld
We are very sorry for what has happened with your order and we completely understand how frustrating this situation must be, especially when it comes to gifts for such a special moment. We want to resolve this as soon as possible for you. Please send us a private message with your order number and we will immediately check what happened with the missing items. We will also take measures to prevent something like this from happening again. Your satisfaction and trust are very important to us, and we will do everything possible to compensate for this inconvenience. Thank you for your patience and for informing us.
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Rosa M.
Rating: 4 out of 5
Very good explanation of everything that the grinders carry and their possible uses. I bought them on the page because I can't find them in the supermarkets in my area.
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Response from Toqueworld
Hello! Thank you very much for your comment. We are glad to know that the information about our grinders and their uses was useful to you, and that you were able to purchase them easily on our page. If you have any recipe or special dish in which you used them, we would love to hear about it! We are here for whatever you need and hope to continue being part of your kitchen. Thank you for choosing us!
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Francisco J.
Rating: 5 out of 5
I think they are high-quality products. That their coffee dressings do not contain sugar is great.
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Response from Toqueworld
Hello! Thank you very much for valuing the quality of our products. We are glad to know that our sugar-free coffee dressings have been to your liking. We want to offer options that adapt to different tastes and needs, always prioritizing quality. Thank you for choosing us and for supporting what we do.
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Gonzalo A.
Rating: 5 out of 5
The concept
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Mercedes F.
Rating: 5 out of 5
Everything is correct, fast shipping, super well packaged.
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Response from Toqueworld
Thank you very much for your comment! We are glad to know that everything arrived quickly and in perfect condition. We take care of every detail so that you have the best experience with us.
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Maria G.
Rating: 5 out of 5
The best gluten-free spices and seasonings
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Response from Toqueworld
Hello! Thank you very much for your comment. We are proud to know that our gluten-free spices and seasonings are to your liking. At Verdú Cantó Saffron Spain, we strive to offer products of the highest quality for everyone. Thank you for choosing us!
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Cristina M.
Rating: 1 out of 5
The order took almost a week to arrive. If they have slow shipping, they should warn about it. The shipping cost does not correspond to the poor service provided.
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Response from Toqueworld
Hello! We are very sorry for the experience you had with the shipping. We completely understand your frustration and want to sincerely apologize for not meeting your expectations this time. Your comment is very valuable to us, as it helps us identify areas where we can improve. We work every day to improve our service and ensure that experiences like this do not happen again. Thank you for letting us know and for giving us the opportunity to correct it.
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Jesús N.
Rating: 5 out of 5
Fast service.
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Response from Toqueworld
Thank you for your comment! We love to know that our fast service has been to your liking. We are here to help you whenever you need it.
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Montaña R.
Rating: 5 out of 5
Good products and very fast delivery, I really like these spices.
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Response from Toqueworld
Hello! Thank you very much for your comment. We are very happy to know that you enjoy our spices and that our service has met your expectations. Thank you for trusting us.
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