Customer reviews of Toqueworld

9,5 /10

Based on 248 published reviews

Summary of reviews

Toqueworld consistently delivers fast, reliable shipping and careful packaging, ensuring products arrive promptly and in excellent condition. Customers highlight a wide variety of spices and latte blends with appealing flavors, along with attractive, well-presented packaging that enhances gifting and daily use. The service quality stands out, with friendly staff, quick order processing, and attentive care in handling orders, including timely resolutions and generous gestures like added jars. Overall, shoppers admire the dependable delivery, strong product assortment, and positive, helpful customer support that reinforces repeat purchases.

4 star reviews

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Ana C.

Published on 19/09/2025 à 16h13

It arrived soon, the packaging was correct although the interior separator was somewhat broken

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Response from Toqueworld Published on 24/10/2025

Thank you for your comment and for sharing your experience ?? We are glad to know that the order arrived quickly and in good overall condition. We regret what happened with the interior separator – we take note to review the packaging and prevent it from happening again. We appreciate your trust and understanding ?? We hope you enjoy your products a lot!

Raquel D.

Published on 29/03/2025 à 13h00

The page is good, the variety of products has increased a lot and we like the spice blends from the grinders and the quality of the pure spices. But I give 4 stars because the grinders have increased in price a lot and there has been a change in the design of the grinder that, in our experience, makes the grinder not grind as well as before. Maybe it's a matter of taste. I suggest that the blends (Iberian, Argentine...) be marketed without a grinder, so we can use our own grinder, that might lower the price a bit. Other than that, we remain fans of the touch flavors.

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Response from Toqueworld Published on 29/05/2025

Thank you from the bottom of my heart for your complete and honest message! ?? We are glad to know that you value the quality of our spices and that the blends from the grinders are still among your favorites. We also greatly appreciate that you continue to trust Toque. We take your suggestion about offering the blends without a grinder very seriously. It is an idea that other customers have already mentioned to us and that we are considering to better adapt to those of you who already have your grinder at home. Regarding the change in the grinder design, we are sorry that it was not to your liking. Our goal is always to improve, so we will pass your comment to the product team to continue optimizing both the format and the user experience. ?? Thank you for continuing to be part of the Toque community!

Sara R.

Published on 01/01/2025 à 15h15

Very good purchase and very fast shipping.

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Response from Toqueworld Published on 17/03/2025

Thank you very much for your comment! We are glad to know that your shopping experience was positive and that the shipping was fast. At toque, we work to always offer you the best quality and service. We hope to see you again soon!

Pedro J.

Published on 28/12/2024 à 14h54

Clear explanation and ease of use

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Response from Toqueworld Published on 30/12/2024

Thank you for your comment! We are very happy to know that you find our platform clear and easy to use. Your satisfaction is our greatest motivation to keep improving every day. If you have any other suggestions or need help with anything else, don't hesitate to let us know! We would love to hear more about your experience.

Rosa M.

Published on 10/12/2024 à 13h24

Very good explanation of everything that the grinders carry and their possible uses. I bought them on the page because I can't find them in the supermarkets in my area.

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Response from Toqueworld Published on 11/12/2024

Hello! Thank you very much for your comment. We are glad to know that the information about our grinders and their uses was useful to you, and that you were able to purchase them easily on our page. If you have any recipe or special dish in which you used them, we would love to hear about it! We are here for whatever you need and hope to continue being part of your kitchen. Thank you for choosing us!

David M.

Published on 22/10/2024 à 11h04

I couldn't get the discount code you sent me to work.

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Irene B.

Published on 29/07/2024 à 15h45

I didn't like that despite placing an order with free shipping, when I entered the discount code for sales, shipping costs were applied and in the end it was more expensive without discounts than with discounts. It doesn't make sense

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Response from Toqueworld Published on 20/09/2024

We are very sorry to hear about your experience with shipping costs and the discount code. We understand that it can be frustrating. We want you to always get the best value for your purchase. Please contact us at [email protected] so we can review your case and offer you an appropriate solution. We appreciate your comment as it helps us improve our processes. Thank you for your patience and understanding!

Mari J.

Published on 04/06/2024 à 12h49

Products are 10 but before they always gave you something and now nothing

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Response from Toqueworld Published on 13/06/2024

Hello! Thank you very much for your comment and for positively valuing our products. We regret that you have not received gifts recently. We take your suggestions very seriously and will pass them on to the relevant team. Your satisfaction is very important to us and we are always looking for ways to improve. We hope to continue counting on your preference!

Àngels R.

Published on 21/05/2024 à 13h27

Speed

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Response from Toqueworld Published on 23/05/2024

Thank you very much for your comment! We are glad to know that our speed and the quality of our products have met your expectations. Your satisfaction is our greatest motivation. Do not hesitate to share your experiences with us in the future and, if you have any suggestions, we are always here to listen to you. Thank you for being part of our community!

Pilar R.

Published on 28/02/2024 à 14h10

Good, but I would prefer to find it in store

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Marisa G.

Published on 26/09/2023 à 11h16 following a purchase from 01/09/2023

I liked the great variety of products they have. I did not like that the sizes in the catalog are not clear enough to know the sizes of the product.

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Response from Toqueworld Published on 02/10/2023

Thank you for your support! We are glad to know that you enjoy our spices. We will review all our products to improve that weak point. We hope you come back soon!