Ordered on October 23rd... And received on November 21st... After 2 reminders !!! For non personalized sweatshirts it sucks !!! Birthday gifts not even received in time to give it ... Really too bad !!!
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Response from Tribune FC
Hello Mathilde,
We're sorry your order didn't arrive on time. We try to provide a high level of service and we work hard to improve the quality of our products and the delivery time. We are aware that we have disappointed your expectations and we apologize for this. We hope you will give us another chance.
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Dominique B.
Rating: 3 out of 5
following a purchase from 20/09/2022
The product is in conformity Very light The delivery of 4 weeks as announced with the order
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Response from Tribune FC
Thank you for your feedback and your confidence in Tribune FC. We are pleased that the product is in conformity and that you received your order within the 4 weeks expected. We always strive to maintain our quality and improve.
N
Nathalie F.
Rating: 1 out of 5
following a purchase from 22/09/2022
Package received with a big delay
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Response from Tribune FC
Hello Nathalie, we are very sorry that your parcel was delivered so late. We always strive to provide you with excellent service and apologize for any inconvenience and discomfort this may have caused.
S
Stephane G.
Rating: 4 out of 5
following a purchase from 15/10/2022
very nice product, perfect
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Response from Tribune FC
Your feedback is greatly appreciated, Stéphane. We're glad you liked the product and hope your experience with Tribune FC will be even more enjoyable. Thank you, Stéphane.
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Cyrille B.
Rating: 4 out of 5
following a purchase from 23/10/2022
Delivery a little long 3 weeks, one month. Product conforms
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Response from Tribune FC
Thank you very much for your feedback, Cyrille. We are pleased that your product is compliant and we are working hard to reduce delivery times.
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Pascal L.
Rating: 4 out of 5
following a purchase from 05/09/2022
Very good material, but the size does not fit at all. I ordered the equivalent of a 10/12 year old and received xs, too bad, it was for my godson's birthday.
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Response from Tribune FC
Thank you for your feedback, Pascal. We're sorry you received a smaller size than you ordered. We will do our best to find a solution for your problem.
S
Solange D.
Rating: 1 out of 5
following a purchase from 21/09/2022
Lamentable.zero star
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Response from Tribune FC
Hello Solange, thank you for your review, we continually strive to provide the best possible service. We are always listening and doing our best to improve the quality of our products and services. Thank you for your feedback.
A
Aline C.
Rating: 3 out of 5
following a purchase from 21/09/2022
Can do better...
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Response from Tribune FC
Thank you for your review, Aline. We take your feedback very seriously and will strive to continue to improve the quality and overall experience of our customers.
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Gerard P.
Rating: 4 out of 5
following a purchase from 21/09/2022
Delivery a little long but the quality is good.
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Response from Tribune FC
Thank you Gerard for your review. We are sorry that the delivery took longer than expected, but we are happy that you appreciated the quality of our products.
A
Andreas B.
Rating: 4 out of 5
following a purchase from 20/09/2022
Top goods! One star deduction because of extremely long shipping time, almost 5 weeks!
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Francisco C.
Rating: 1 out of 5
following a purchase from 17/10/2022
We placed an order on October 17. It is now November 20 and we still have not received it, nor have we heard anything about it. Bad experience.
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Laëtitia C.
Rating: 2 out of 5
following a purchase from 16/10/2022
More than a month of waiting to receive a garment that does not meet my expectations, the sweater is nice but does not reflect the material that we expect when ordering this product. Personally I expected a much warmer material, it is a material that we wear in spring and not in winter ...
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Response from Tribune FC
Hi Laëtitia, we're sorry you weren't satisfied with your product. We work hard to make our products of the best possible quality so that our customers are satisfied. Thank you for giving us a chance to do better.
C
Catherine M.
Rating: 2 out of 5
following a purchase from 07/10/2022
Good quality product but delivery time was too long. Too bad
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Response from Tribune FC
Hi Catherine, I'm really sorry it took so long to deliver the product. We aim to provide quality service, and I'm sorry it didn't work out this time. We'll do better next time. Thank you for your feedback.
A
André B.
Rating: 3 out of 5
following a purchase from 15/10/2022
Delivery time too long!
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Response from Tribune FC
We are sorry to hear that the delivery was a little long. Thank you for your feedback. We will do our best to improve our services and ensure that our deliveries are made as quickly as possible.
J
Julien C.
Rating: 4 out of 5
following a purchase from 07/10/2022
Delayed delivery but good customer service.
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Response from Tribune FC
Thank you Julien for your review! We are pleased that you found our customer service to be attentive and satisfied despite the late delivery. We strive to offer the best possible service and thank you for your feedback!
P
Philippe H.
Rating: 4 out of 5
following a purchase from 15/10/2022
Good product but delivery a little long
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Response from Tribune FC
Thank you Philippe for your review. We are delighted that you are happy with our product but we understand that the somewhat long delivery can be disappointing. We are constantly working to improve our service and hope you enjoy the results.
S
Sophie B.
Rating: 4 out of 5
following a purchase from 22/10/2022
Delivery a little long but satisfied with the products
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Response from Tribune FC
Thank you for your feedback, Sophie. We are sorry that the delivery was a bit long and we are doing our best to improve that. We are delighted that you are happy with the products.
N
Nathalie M.
Rating: 3 out of 5
following a purchase from 17/10/2022
Very nice but very disappointed with the material. I thought it was thicker.
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Response from Tribune FC
Thank you for your feedback, Nathalie. We are sorry that you were not satisfied with the material. We invite you to contact our customer service department if you have any comments or suggestions.
E
Elisabeth B.
Rating: 3 out of 5
following a purchase from 12/10/2022
Very very long time before receiving the order.... Correct article.
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Response from Tribune FC
Thank you for your feedback Elisabeth. We are sorry that your order was not delivered promptly. We will do our best to speed up the delivery process in the future.
M
Mario Antonio A.
Rating: 1 out of 5
following a purchase from 23/10/2022
And it's been a month since the order and it still doesn't arrive
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Pascal B.
Rating: 1 out of 5
following a purchase from 04/10/2022
How to pay and arrive 30 days later
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Response from Tribune FC
Hello Pascal, we're sorry to hear that your order took 30 days to arrive. We are aware that this is not the best experience and we are doing our best to improve the quality of our services. We appreciate your patience and hope you enjoy your order. Thank you for your support and trust.
V
Valerie G.
Rating: 4 out of 5
following a purchase from 05/10/2022
Great site and fast shipping
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Response from Tribune FC
Hello Valerie,
We're delighted that you've enjoyed our site and its ease of use. Thank you very much for your feedback!
B
Brochet E.
Rating: 4 out of 5
following a purchase from 13/10/2022
Very good, the size nickel, and the material very good too. The delivery is slow.
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Response from Tribune FC
Thank you very much for your positive review! We're glad you like the size and material of our product. We do our best to improve our delivery times and thank you for your patience.
I
Isabel P.
Rating: 1 out of 5
following a purchase from 23/10/2022
Only after reporting to Paypal, the goods were sent. In addition, it is cheap China goods. Washed once and looks terrible. Not for the price!
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Mikael C.
Rating: 4 out of 5
following a purchase from 25/09/2022
Product conforms to expectations. The delay, is a little long so foresee if it must be a gift. Otherwise for the products st Étienne if one had the possibility of putting our year of birth rather than the year of 1933 would be cool.
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Christophe P.
Rating: 3 out of 5
following a purchase from 20/10/2022
the delay between the order and the delivery is too long. ex: if I want to make a gift for christmas I am not sure to have it in time to offer it! it is a point to improve.
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Response from Tribune FC
I understand your frustration and this is exactly the kind of situation we try to minimize. We are constantly striving to reduce the delivery time and we always try to respect it. Thank you for leaving your review and we will do our utmost to improve the delivery time. We look forward to hearing from you.
Z
Zou Z.
Rating: 1 out of 5
following a purchase from 07/10/2022
6 weeks before receipt ....
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Response from Tribune FC
Hello Zou, we're sorry if your order took longer than expected to be delivered. We are committed to improving our service to ensure you have a satisfactory shopping experience.
V
Vincent A.
Rating: 3 out of 5
following a purchase from 17/10/2022
Ordered on October 17 and received today November 19, good quality product but very long to send.
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Response from Tribune FC
Vincent, thank you for your review. We're sorry your order took so long. We have implemented some improvements and are continually improving our delivery times. Thank you for sharing your experience with us!
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Frederic C.
Rating: 4 out of 5
following a purchase from 23/10/2022
We have received the package 1 month after placing the order is just the HIC! So if it is to offer take a margin to order it Otherwise cool site and we are informed of the shipment of the package by email and at this time we receive it 2 days later
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Stephane B.
Rating: 1 out of 5
following a purchase from 13/10/2022
too long a delay
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Response from Tribune FC
Hello Stephane, we are aware that the delay is not satisfactory and we are working hard to reduce it. We appreciate your patience and support. Thank you for your patience!
F
Francois R.
Rating: 1 out of 5
following a purchase from 13/10/2022
Without talking about the product dobt the quality is more than average (very thin fabric) the delivery time is more than a month. The customer service is non-existent. The phone number is a recording, we can not get anyone online. The only contact is by mail. No concrete answer, one has the impression that the interlocutors do not understand the question. As far as I am concerned, I will never order on this site again.
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Response from Tribune FC
Hello François, We are sorry that your experience with Tribune FC did not live up to your expectations. We are doing everything we can to improve our service and the quality of our products. We hope you'll give us another chance to restore your confidence in us.
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Noel M.
Rating: 4 out of 5
following a purchase from 16/10/2022
A little long to get the orders to their destination but the main thing is that they get there.
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Jacques T.
Rating: 4 out of 5
following a purchase from 08/10/2022
First order without any problem, I will come back
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Tiziana P.
Rating: 1 out of 5
following a purchase from 17/10/2022
Too late and still haven't received the package. Very long. I am not satisfied.
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Laurence P.
Rating: 4 out of 5
following a purchase from 09/10/2022
Very nice garment
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Franck B.
Rating: 4 out of 5
following a purchase from 22/10/2022
Order a little long but very good product small downside the deliveryman was wrong address which was very well indicated on the package thank you to the neighbor of the street below to have brought my package
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Jeanphilippe F.
Rating: 4 out of 5
following a purchase from 26/09/2022
Long delivery but in the end very happy
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Eric M.
Rating: 2 out of 5
following a purchase from 15/10/2022
No announced delay and I had to dun to get my order 😩
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Response from Tribune FC
Hello Eric,
We are very sorry for this bad experience and we are doing everything we can to ensure that this kind of delay does not happen again. We are doing everything we can to improve our services and we are very sorry that such a mishap has occurred. Please accept our sincerest apologies.
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Ute D.
Rating: 1 out of 5
following a purchase from 25/09/2022
Long delivery time, had to contact several times
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Daniel B.
Rating: 1 out of 5
following a purchase from 10/10/2022
Shipping time not respected and much too long ... no news of the follow-up ... no effective way to reach the seller product itself disappointing
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Response from Tribune FC
Hello Daniel, we are sorry that your experience did not live up to your expectations. We have taken note of your comments and are actively working to improve our processes and offer quality products.
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