no way I'll be ordering from you again - lousy customer service and I'm wasting my words
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Response from Tribune FC
Hello, what happened?
A
Arnaud C.
Rating: 1 out of 5
following a purchase from 07/11/2021
Very disappointed, article not in conformity with the description of the site, I advise not this website
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Response from Tribune FC
Hello, what happened? You say non-conforming item, what does that mean? Could we have more details? It is very vague. Thank you.
R
Richard A.
Rating: 1 out of 5
following a purchase from 06/11/2021
delivery too long (1 month waiting time)
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Response from Tribune FC
Hello, our apologies, we were late in December. Sorry again!
C
carole L.
Rating: 4 out of 5
following a purchase from 07/11/2021
Sweater not very thick but very nice and long delivery.
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Response from Tribune FC
Hello, if there was a delay on your order then we are very sorry! We are doing our best not to let this happen again. Thank you for your confidence.
M
Marion G.
Rating: 4 out of 5
following a purchase from 06/11/2021
Very cool
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Torrente S.
Rating: 1 out of 5
following a purchase from 05/11/2021
Prodotto non conforme alle aspettative ho chiesto u a felpa e arrivata una che non è neanche cotone tutta plastica una qualità di........
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Response from Tribune FC
Hi, if there is a problem with the item, please contact us, we will offer you a solution.
D
Delphine A.
Rating: 2 out of 5
following a purchase from 03/11/2021
Very long .1 month to get the product
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Response from Tribune FC
Hello, we are sorry for the delay on your order, we had a little delay at this time.
C
cedric D.
Rating: 4 out of 5
following a purchase from 04/11/2021
Article conforms nothing to say
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R
rene K.
Rating: 2 out of 5
following a purchase from 04/11/2021
Not serious, no follow-up, poorly packaged product
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Response from Tribune FC
Hello, the follow-ups are available in your customer area once the package is shipped. Concerning the packaging, you say badly packed, that is to say ?
G
Gabi S.
Rating: 1 out of 5
following a purchase from 10/11/2021
The print is wrong it must mean through my veins flows black and red blood
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N
Nicole C.
Rating: 4 out of 5
following a purchase from 01/11/2021
I thought the sweater was thicker but overall satisfied
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C
Clément B.
Rating: 4 out of 5
following a purchase from 31/10/2021
Product conforms to expectations and was delivered fairly quickly
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S
Stefan W.
Rating: 1 out of 5
following a purchase from 19/10/2021
Never again!!! Neither the goods nor money back received.
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Response from Tribune FC
Bonjour, veuillez nous envoyer un e-mail, nous allons vérifier et trouver une solution. Cordialement.
V
Vanessa P.
Rating: 1 out of 5
following a purchase from 10/11/2021
I am very dissatisfied the goods look very cheap the seller refuses to send a return slip the cost I should bear myself. On the wwb page is 60 days free exchange. Very bad staff I will never order here again. And this is how you deal with customers
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Response from Tribune FC
Bonjour, si vous souhaitez un échange, oui, c'est gratuit, nous vous enverrons un nouvel article à nos frais. Vous devez nous renvoyer l'article à vos frais. Si l'article est défectueux, les frais de retour sont à notre charge, comme indiqué dans nos conditions de vente.
V
Varina T.
Rating: 4 out of 5
following a purchase from 30/10/2021
always gladly again
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J
Jean Luc B.
Rating: 4 out of 5
following a purchase from 29/10/2021
Delivery conforms but a little long. I would recommend it anyway.
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Response from Tribune FC
Hello, if there was a delay on your order then we are very sorry! We are doing our best not to let this happen again. Thank you for your confidence.
P
Petit P.
Rating: 4 out of 5
following a purchase from 29/10/2021
Very good quality except for one small problem: very long delivery time
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Response from Tribune FC
Hello, if there was a delay on your order then we are very sorry! We are doing our best not to let this happen again. Thank you for your confidence.
C
Céline G.
Rating: 2 out of 5
following a purchase from 26/10/2021
Very long delivery time.
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Response from Tribune FC
Hello, we are sorry if there was a little delay with your order, we work every day so that this does not happen.
C
Christian S.
Rating: 2 out of 5
following a purchase from 27/10/2021
Delivery time of 3 weeks too long
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A
Antony P.
Rating: 1 out of 5
following a purchase from 27/10/2021
The hoodie I received is not at all what I ordered. Bad quality.
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Response from Tribune FC
Hello, if there was a problem with your order thank you for contacting us we will offer you a solution: [email protected]
J
Jocelyn B.
Rating: 2 out of 5
following a purchase from 11/11/2021
Still not received the order, but the payment has already been debited
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Response from Tribune FC
Hello, your order has been delivered in time, so your review is obsolete: https://www.laposte.fr/outils/suivre-vos-envois?code=6A22438678750
B
birgit O.
Rating: 4 out of 5
following a purchase from 26/10/2021
Good on time
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K
karine M.
Rating: 2 out of 5
following a purchase from 25/10/2021
I did not receive my order so long. And the material of the sweater very thin
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Response from Tribune FC
Hello, our sweatshirts are light, all seasons items, as mentioned on the product description. Concerning the small delay, we are sorry, we will do our best not to let it happen again.
J
julie V.
Rating: 2 out of 5
following a purchase from 25/10/2021
Return at your expense. Fabric quality... I think we would have bought it on low-priced sites from China and we wouldn't have seen the difference
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Response from Tribune FC
Hello, concerning the returns, it is your responsibility if you want to exchange the article because of a size that does not fit ... we take care of the shipping costs of the new article. On the other hand we will refund you the return shipping costs if there was a quality problem.
You say poor quality. What happened? I find your comment a bit harsh in view of many satisfied customers! If there was a quality problem, please contact us and we will propose a solution.
B
Béatrice T.
Rating: 2 out of 5
following a purchase from 24/10/2021
Disappointed by the material which is more like a very light and plasticised sweater instead of a nice thick and comfortable red sweater as the picture and description would suggest. Moreover we paid 55€ including postage to find it finally indicated at 39.99€ the next day on the website...
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Response from Tribune FC
Hello, our sweaters are light and all season, do not hesitate to contact us if you want an exchange or a return.
A
Angélique L.
Rating: 4 out of 5
following a purchase from 23/10/2021
Very good product as per my expectations 😀
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C
Corinne D.
Rating: 4 out of 5
following a purchase from 11/11/2021
I still haven't heard from my order that I ordered on November 11th.
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Response from Tribune FC
Hello, could you send us an email so that we can check quickly? Thank you: [email protected]
N
Nathalie C.
Rating: 4 out of 5
following a purchase from 22/10/2021
Thank you for your great products but I find it not too easy to follow up on my delivery but also not the product and great
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Response from Tribune FC
Thank you for your order, you have the tracking number in your customer area after shipping. Good day :D
D
Didier D.
Rating: 4 out of 5
following a purchase from 17/10/2021
As described Satisfied
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susanne C.
Rating: 4 out of 5
following a purchase from 16/10/2021
everything ok only dei delivery have taken time.
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Anais L.
Rating: 1 out of 5
following a purchase from 10/10/2021
I received the right size The right team But not the right sweater.
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Response from Tribune FC
Hello, sorry to hear that! Could you please send us an email to [email protected] and we'll get back to you as soon as possible with a solution. Thank you.
G
Guy C.
Rating: 4 out of 5
following a purchase from 09/10/2021
Very nice article but too big so how to get the size below thank you in advance
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Response from Tribune FC
Hello, you can send us a small mail with the desired size, we will send you another one: [email protected] thank you :-)
U
Uwe Peter J.
Rating: 4 out of 5
following a purchase from 09/10/2021
Am satisfied with the goods, but the delivery time of about 3 weeks was a bit too long.
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Response from Tribune FC
Bonjour, les délais sont de 15 jours ouvrables. Bonne journée :-)
G
guy H.
Rating: 4 out of 5
following a purchase from 09/10/2021
A little long for delivery but not embarrassing cdt
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Response from Tribune FC
Hello, we are really sorry if there was a little delay on your delivery, we do our best not to let it happen again, in general there is no delay! Good day :-)
S
Sylvia P.
Rating: 1 out of 5
following a purchase from 09/10/2021
I received the sweatshirt I had chosen, but I'm keeping it because I didn't want to pay the shipping costs.
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Response from Tribune FC
Hello, if you did not receive the item you ordered then you need to contact us, we will make an exchange and we will of course take care of the return costs if we made a mistake.
C
Christina H.
Rating: 2 out of 5
following a purchase from 07/10/2021
Average quality, the print is nice, but it's not at all what I call a sweatshirt
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Response from Tribune FC
Hello, sorry to hear that you are not satisfied, our hoodies are all seasons... Sincerely
C
Christophe E.
Rating: 4 out of 5
following a purchase from 06/10/2021
good quality product but long delivery time
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Response from Tribune FC
Hello Christophe, we are sorry if there was a little delay on your order, we do our best not to let it happen again! Thank you and have a nice day.
B
Betty C.
Rating: 1 out of 5
following a purchase from 06/10/2021
Not happy at all the product received does not correspond at all to my expectations given the price and the wait to receive a product of first quality. Very disappointed because it was a gift for my darling's 40th birthday. I couldn't even give it to him on his birthday and when I received the product I was very disappointed.
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Response from Tribune FC
Hello, really surprised by your message, if there was a quality problem, please contact us to make a return.
F
FRANCK G.
Rating: 4 out of 5
following a purchase from 06/10/2021
Nice product but 3 weeks for delivery = too long p
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SEVERINE M.
Rating: 1 out of 5
following a purchase from 03/10/2021
At no time is it indicated that these are sublimated products. It's a real shame because the final result is really disappointing
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Response from Tribune FC
Dear customer, if you are not satisfied with our items please contact us to make a return.
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