Too long does not give news and on the site does not specify and the rendering is not as on the photos
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Response from Tribune FC
Hello, the deadlines are well mentioned on our store, the tracking of the package is also available in your customer area.
G
Gaelle B.
Rating: 1 out of 5
following a purchase from 13/11/2021
The delivery time is very long and not indicated on the site.
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Response from Tribune FC
Hello, sorry to hear that you were not satisfied, our deadlines are indicated on the site, if there was a delay on your order then we are sorry... we work to not let it happen again.
S
Stephanie C.
Rating: 2 out of 5
following a purchase from 13/11/2021
Decu of the material Product too expensive for its quality
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Response from Tribune FC
Hello, we are sorry to hear that, what happened? In general our customers are very satisfied.
A
alexandre B.
Rating: 1 out of 5
following a purchase from 09/11/2021
no way I'll be ordering from you again - lousy customer service and I'm wasting my words
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Response from Tribune FC
Hello, what happened?
A
Arnaud C.
Rating: 1 out of 5
following a purchase from 07/11/2021
Very disappointed, article not in conformity with the description of the site, I advise not this website
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Response from Tribune FC
Hello, what happened? You say non-conforming item, what does that mean? Could we have more details? It is very vague. Thank you.
R
Richard A.
Rating: 1 out of 5
following a purchase from 06/11/2021
delivery too long (1 month waiting time)
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Response from Tribune FC
Hello, our apologies, we were late in December. Sorry again!
T
Torrente S.
Rating: 1 out of 5
following a purchase from 05/11/2021
Prodotto non conforme alle aspettative ho chiesto u a felpa e arrivata una che non è neanche cotone tutta plastica una qualità di........
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Response from Tribune FC
Hi, if there is a problem with the item, please contact us, we will offer you a solution.
D
Delphine A.
Rating: 2 out of 5
following a purchase from 03/11/2021
Very long .1 month to get the product
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Response from Tribune FC
Hello, we are sorry for the delay on your order, we had a little delay at this time.
R
rene K.
Rating: 2 out of 5
following a purchase from 04/11/2021
Not serious, no follow-up, poorly packaged product
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Response from Tribune FC
Hello, the follow-ups are available in your customer area once the package is shipped. Concerning the packaging, you say badly packed, that is to say ?
G
Gabi S.
Rating: 1 out of 5
following a purchase from 10/11/2021
The print is wrong it must mean through my veins flows black and red blood
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S
Stefan W.
Rating: 1 out of 5
following a purchase from 19/10/2021
Never again!!! Neither the goods nor money back received.
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Response from Tribune FC
Bonjour, veuillez nous envoyer un e-mail, nous allons vérifier et trouver une solution. Cordialement.
V
Vanessa P.
Rating: 1 out of 5
following a purchase from 10/11/2021
I am very dissatisfied the goods look very cheap the seller refuses to send a return slip the cost I should bear myself. On the wwb page is 60 days free exchange. Very bad staff I will never order here again. And this is how you deal with customers
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Response from Tribune FC
Bonjour, si vous souhaitez un échange, oui, c'est gratuit, nous vous enverrons un nouvel article à nos frais. Vous devez nous renvoyer l'article à vos frais. Si l'article est défectueux, les frais de retour sont à notre charge, comme indiqué dans nos conditions de vente.
C
Céline G.
Rating: 2 out of 5
following a purchase from 26/10/2021
Very long delivery time.
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Response from Tribune FC
Hello, we are sorry if there was a little delay with your order, we work every day so that this does not happen.
C
Christian S.
Rating: 2 out of 5
following a purchase from 27/10/2021
Delivery time of 3 weeks too long
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A
Antony P.
Rating: 1 out of 5
following a purchase from 27/10/2021
The hoodie I received is not at all what I ordered. Bad quality.
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Response from Tribune FC
Hello, if there was a problem with your order thank you for contacting us we will offer you a solution: [email protected]
J
Jocelyn B.
Rating: 2 out of 5
following a purchase from 11/11/2021
Still not received the order, but the payment has already been debited
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Response from Tribune FC
Hello, your order has been delivered in time, so your review is obsolete: https://www.laposte.fr/outils/suivre-vos-envois?code=6A22438678750
K
karine M.
Rating: 2 out of 5
following a purchase from 25/10/2021
I did not receive my order so long. And the material of the sweater very thin
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Response from Tribune FC
Hello, our sweatshirts are light, all seasons items, as mentioned on the product description. Concerning the small delay, we are sorry, we will do our best not to let it happen again.
J
julie V.
Rating: 2 out of 5
following a purchase from 25/10/2021
Return at your expense. Fabric quality... I think we would have bought it on low-priced sites from China and we wouldn't have seen the difference
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Response from Tribune FC
Hello, concerning the returns, it is your responsibility if you want to exchange the article because of a size that does not fit ... we take care of the shipping costs of the new article. On the other hand we will refund you the return shipping costs if there was a quality problem.
You say poor quality. What happened? I find your comment a bit harsh in view of many satisfied customers! If there was a quality problem, please contact us and we will propose a solution.
B
Béatrice T.
Rating: 2 out of 5
following a purchase from 24/10/2021
Disappointed by the material which is more like a very light and plasticised sweater instead of a nice thick and comfortable red sweater as the picture and description would suggest. Moreover we paid 55€ including postage to find it finally indicated at 39.99€ the next day on the website...
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Response from Tribune FC
Hello, our sweaters are light and all season, do not hesitate to contact us if you want an exchange or a return.
A
Anais L.
Rating: 1 out of 5
following a purchase from 10/10/2021
I received the right size The right team But not the right sweater.
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Response from Tribune FC
Hello, sorry to hear that! Could you please send us an email to [email protected] and we'll get back to you as soon as possible with a solution. Thank you.
S
Sylvia P.
Rating: 1 out of 5
following a purchase from 09/10/2021
I received the sweatshirt I had chosen, but I'm keeping it because I didn't want to pay the shipping costs.
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Response from Tribune FC
Hello, if you did not receive the item you ordered then you need to contact us, we will make an exchange and we will of course take care of the return costs if we made a mistake.
C
Christina H.
Rating: 2 out of 5
following a purchase from 07/10/2021
Average quality, the print is nice, but it's not at all what I call a sweatshirt
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Response from Tribune FC
Hello, sorry to hear that you are not satisfied, our hoodies are all seasons... Sincerely
B
Betty C.
Rating: 1 out of 5
following a purchase from 06/10/2021
Not happy at all the product received does not correspond at all to my expectations given the price and the wait to receive a product of first quality. Very disappointed because it was a gift for my darling's 40th birthday. I couldn't even give it to him on his birthday and when I received the product I was very disappointed.
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Response from Tribune FC
Hello, really surprised by your message, if there was a quality problem, please contact us to make a return.
S
SEVERINE M.
Rating: 1 out of 5
following a purchase from 03/10/2021
At no time is it indicated that these are sublimated products. It's a real shame because the final result is really disappointing
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Response from Tribune FC
Dear customer, if you are not satisfied with our items please contact us to make a return.
N
Nathan G.
Rating: 1 out of 5
following a purchase from 28/09/2021
I have to say that I am very pleased with the service and the quality of the product. I will recommend it to anyone.
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Response from Tribune FC
Hello, if there was a delay on your order then we are very sorry! We are doing our best not to let this happen again. Thank you for your confidence.
T
Thierno S.
Rating: 1 out of 5
following a purchase from 02/08/2021
IF I RATE IT I WILL PUT 0/20. YOU DELIVERED A SIZE MUCH LARGER THAN WHAT I ORDERED AND I DON'T KNOW WHAT TO DO WITH IT.
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Thierry G.
Rating: 2 out of 5
following a purchase from 22/07/2021
Delivery time much too long (one month), and no response to emails.
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Response from Tribune FC
Hello, we are really sorry if there was a little delay on your delivery, we do our best not to let it happen again, usually there is no delay! Good day to you
A
Alexandra P.
Rating: 2 out of 5
following a purchase from 28/08/2021
Too long
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Response from Tribune FC
Hello, we are really sorry if there was a little delay on your delivery, we do our best not to let it happen again, usually there is no delay! Good day to you
D
David L.
Rating: 1 out of 5
following a purchase from 13/07/2021
I don't say thank you Not serious
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Response from Tribune FC
Hello, why this notice? Could you tell us what went wrong? We are surprised by this review which lacks some details all the same. Thank you.
A
alexandra C.
Rating: 2 out of 5
following a purchase from 23/08/2021
Order received after one month! No answer to the emails I sent ...size much too big ...
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Response from Tribune FC
Hello, first of all thank you for your purchase, we apologize if there was a little delay in your order, it happens very rarely, and we do everything to avoid that happens. Concerning the after sales service, we answer all emails within 24/48H from Monday to Friday. Happy holidays and happy new year. Tribune FC.
D
Dylan L.
Rating: 1 out of 5
following a purchase from 14/08/2021
Disappointed with the quality considering the price I was expecting better....
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Response from Tribune FC
Hello, if there was a quality problem with your item please send us an email to [email protected] and we will quickly propose an exchange at our expense. Have a nice holiday season. Tribune FC.
M
Marc L.
Rating: 2 out of 5
following a purchase from 16/08/2021
Product quality below my expectations with the polyester I would have liked to have more communication during the order processing phases following my initial request.
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Response from Tribune FC
Hello, if there was a quality problem with your item please apologize first. Please send us a short email to [email protected] and we will quickly offer you an exchange at our expense. Have a nice Christmas and New Year. Tribune FC.
D
Dominique D.
Rating: 2 out of 5
following a purchase from 14/08/2021
3 weeks of waiting and no message about the delivery time, and impossible with your link to know where it was.
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Response from Tribune FC
Hello, first of all thank you for your purchase, we apologize if there was a little delay in your order, it happens very rarely, and we do everything to avoid this happening. Happy holidays and happy new year. Tribune FC.
P
PHILIPPE H.
Rating: 2 out of 5
following a purchase from 26/07/2021
My parcel was lost for 15 days and miraculously found Tribune FC was very close to having the article made again. This order was a first, it was a trial run, it was not a masterstroke.
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Response from Tribune FC
Hello, first of all thank you for your purchase, we apologize for this problem, we have no power over the Post Office, but the main thing is that the problem is resolved =) We hope you enjoy your holiday season. Tribune FC.
C
Céline L.
Rating: 2 out of 5
Very long delays
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Response from Tribune FC
Hello, we thank you for your purchase, we are sorry if there was a little delay on your order, know that we do the maximum every day not to have that happen, fortunately that happens very rarely. Sincerely, The Tribune FC team
F
frederic M.
Rating: 2 out of 5
Hello, the sizes are not French order a M the sweater size in L, material really light, even if the sweaters, jersey are beautiful I would not recommend sorry
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Response from Tribune FC
Hello, we thank you for your purchase, following several remarks, since September 2021 we have modified our size guide, our items now fit normally ... we advise you to take your usual size, do not hesitate to send us a small mail we will send you a new article. Sincerely, The Tribune FC team
B
Benjamin P.
Rating: 2 out of 5
I have to say that I am very pleased with the service and the quality of the product. I was not notified of the shipment or the reception of my package and I find it unprofessional. The product seems to be of good quality. I don't know if I would order again. Good luck.
Translated reviews
Response from Tribune FC
Hello, thank you for your purchase, the deadlines are about 15 working days, sometimes it is faster, we are sorry if there was a delay on your order, we do the maximum every day to avoid that it happens again. Sincerely, The Tribune FC team
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