I am disappointed with the quality of the fabric, the packaging of the 'package' is just a simple laminated paper! On the other hand the size is perfect, fortunately I had a basis of comparison from a previous purchase. Too many different promos it's a shame we can easily miss the best one
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Anthony C.
Rating: 1 out of 5
following a purchase from 05/01/2022
Too much waiting to receive a package, you have to be patient. But on the other hand, there is no waiting to be debited with the amount of the order.
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Response from Tribune FC
Hello, the delays are about 15 days, please check the delays before purchase. Thank you for checking before purchasing. Sincerely.
G
Gérard F.
Rating: 3 out of 5
following a purchase from 06/01/2022
Disappointed by the sizes which are much larger than the usual clothes
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Cyrille D.
Rating: 1 out of 5
following a purchase from 02/01/2022
Very disappointed with the 2 items that fit too large compared to the standard sizes.
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Response from Tribune FC
Hello, thank you for contacting us to make an exchange. Sincerely.
M
Mireille C.
Rating: 3 out of 5
following a purchase from 04/01/2022
Hello I am happy with the sweatshirts but on the other hand I am not very happy with the refunds because I sent them back a sweatshirt for a change of size and I paid for the new one not having found where to put the return code.
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Response from Tribune FC
Hello, the return code is to be put in your cart. Contact us and we will refund you if necessary.
D
Dietmar W.
Rating: 3 out of 5
following a purchase from 05/01/2022
All very good!
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Celine D.
Rating: 1 out of 5
following a purchase from 20/12/2021
A lot of delay bad quality of the jersey
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Response from Tribune FC
Hello, the delays are about 15 days, please check the delays before purchase. Concerning the quality, what happened? If there is a problem of quality then contact us, we will send you a new item at our expense! Sincerely.
G
Gwendoline G.
Rating: 1 out of 5
following a purchase from 20/12/2021
The picture is not at all true to life. The "gold" is in fact orange lipton. Very disappointed for the price.
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Response from Tribune FC
Hello, if there was a quality problem do not hesitate to contact us, we will send you a new item at our expense! Sincerely.
B
Bruno D.
Rating: 1 out of 5
following a purchase from 27/12/2021
very bad faith never answers un-reachable not received the order in time they say fifteen working days after we pass to 21 days is not tolerable I will not make you pub
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Response from Tribune FC
Hello, you are hard with us, we answer everyone under 24H from Monday to Friday, if your order had a delay of 15 working days then yes 15 working days = 21 days. Sincerely.
C
Christine C.
Rating: 3 out of 5
following a purchase from 21/12/2021
Delay in delivery
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Response from Tribune FC
Hello, the delays are about 15 days, please check the delays before purchase.
J
Jean Marie J.
Rating: 1 out of 5
following a purchase from 28/12/2021
Very very long delays. Automatic response when we ask for explanations on the non-respect of the deadlines.
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Response from Tribune FC
Hello, the delays are about 15 days, please check the delays before purchase. Concerning the after-sales service, we answer to emails from Monday to Friday within 24 hours. Thank you.
L
Lisette L.
Rating: 1 out of 5
following a purchase from 21/12/2021
Too long to receive
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Response from Tribune FC
Hello, thank you for checking the delivery time before purchase. Best regards.
S
Sébastien S.
Rating: 3 out of 5
following a purchase from 22/12/2021
Delivery time too long and on top of it by the thickness of the fabric too light
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Response from Tribune FC
Hello, the delays are about 15 days, please check the delays before purchase.
T
Thiffany B.
Rating: 1 out of 5
following a purchase from 21/11/2021
Really bad quality No way to track your package No email responses
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Response from Tribune FC
Hello, you can track your package with the tracking available in your customer area once shipped. We answer emails from Monday to Friday within 24 hours. Please check your SPAMS if you did not receive any answer.
Regarding the quality, if there was a quality problem do not hesitate to contact us we will find a solution. Thank you.
A
Alexis A.
Rating: 3 out of 5
following a purchase from 25/11/2021
Top quality for the sweatshirt, just big concern about delivery before the holidays.
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Response from Tribune FC
Hello, we are sorry if there was a delay on your order, we are working not to let this happen again. Thank you for your time.
S
Sabine B.
Rating: 3 out of 5
following a purchase from 23/11/2021
Delivery too long
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Response from Tribune FC
Hello, we are sorry if there was a delay on your order, we are working not to let it happen again. Thank you for your time.
B
BRIGITTE B.
Rating: 1 out of 5
following a purchase from 25/11/2021
Very disappointed by the quality. I really expected better for the price
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Response from Tribune FC
Hello, if there was a quality problem, please contact us, we will propose you a solution. Thank you.
D
David C.
Rating: 1 out of 5
following a purchase from 25/11/2021
The delivery time is extremely long and the tracking of the package is nothing. I have to say that I am very pleased with the service and the quality of the product. I received my package 1 month and a half after ordering it and I am disappointed by the quality of the product.
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Response from Tribune FC
Hello, we are sorry if there was a delay on your order, we answer to emails from Monday to Friday within 24H.
J
José Miguel E.
Rating: 1 out of 5
following a purchase from 24/11/2021
Bad quality and wrong product, a disaster.
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GREGORY D.
Rating: 1 out of 5
following a purchase from 23/11/2021
No follow-up... quality is poor
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Response from Tribune FC
Hello, the tracking is available in your customer area after the shipment.
C
CORINNE H.
Rating: 3 out of 5
following a purchase from 23/11/2021
I ordered a St Etienne hoodie and was a little disappointed with the look of it. I thought it was a sweatshirt but it's like a jogging jacket. It's a great piece of clothing, but it's still nice and I liked it!
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Response from Tribune FC
Hello, no it's not a jogging jacket but a light sweater for all seasons. Best regards.
A
Ana B.
Rating: 1 out of 5
following a purchase from 23/11/2021
The item differs from the one published on the website. I have asked for a return and new delivery. It has not arrived yet, after 3 weeks waiting the first one arrived defective. Let's see how long it would take for the second delivery!!!!
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Nadine V.
Rating: 3 out of 5
following a purchase from 22/11/2021
A long delivery time and a little disappointed with this order for the quality and design
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Response from Tribune FC
Hello, if there was a delay on your order then we are very sorry! We are doing our best not to let this happen again. Thank you for your confidence.
J
Joao R.
Rating: 1 out of 5
following a purchase from 22/11/2021
For the moment no opinion. I'm waiting after sending the product back because it's too small. I am waiting for an answer from you
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Response from Tribune FC
Hello, did the return trip go well? If so, could you please revise your note? Thank you :-)
G
GUY T.
Rating: 1 out of 5
following a purchase from 22/11/2021
The product is not what I expected. Afterwards, I realized that on the site there is not even a description of the material, etc.. The word sweater does not go with the article. And what about the delivery time: almost 1 month.
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Response from Tribune FC
Hello, sorry if there was a little delay on your order, we do our best not to let it happen again. Concerning the description of the article, everything is mentioned on our site.
I
Isabelle L.
Rating: 1 out of 5
following a purchase from 21/11/2021
Disappointed with the material. I was expecting real fleece sweatshirts. The picture makes us believe it. Too bad
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Response from Tribune FC
Hello, these are not articles for the big cold in mountain, they are articles all season as mentioned on the site. Sincerely yours.
K
Kathleen L.
Rating: 3 out of 5
following a purchase from 20/11/2021
Item is as pictured, arrived in the size ordered, however I ordered on 11/20/21 and received my item on 12/28/21, that is way too long!
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laurent D.
Rating: 1 out of 5
following a purchase from 20/11/2021
Your delivery took too long. Not enough information.
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Response from Tribune FC
Hello, we are sorry if there was a delay on your order, we are working not to let it happen again! The tracking is available in your customer area.
B
Brigitte B.
Rating: 3 out of 5
following a purchase from 19/11/2021
site much too long in terms of delivery
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Response from Tribune FC
Hello, if there was a delay on your order then we are very sorry! We are doing our best not to let this happen again. Thank you for your confidence.
Many concerns about delivery. Communication difficult, no direct contact. The product is fine.
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Response from Tribune FC
Hello, concerning the after sales service you can contact us by live chat from Monday to Friday or by email at [email protected]. Thank you.
D
Daniela M.
Rating: 1 out of 5
following a purchase from 18/11/2021
Very long delivery time, the material of the sweatshirt I also do not like
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Marie-Helene H.
Rating: 1 out of 5
following a purchase from 18/11/2021
Too long between payment and shipping. Following my message of dissatisfaction almost a month later, miracle! 3 days later I received my order !!!!!!
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Response from Tribune FC
Hello, we are sorry if there was a delay on your order, we are working not to let it happen again!
E
Erwann P.
Rating: 3 out of 5
following a purchase from 18/11/2021
The delivery takes a long time to arrive almost 3 weeks for a sweater and 2 weeks for 2 teeshirt disappointed with this... but otherwise the quality of clothing is very nice
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Response from Tribune FC
Hello, the delays are about 15 days, please check the delays before purchase.
A
Alain P.
Rating: 1 out of 5
following a purchase from 17/11/2021
Extremely long delivery time
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Response from Tribune FC
Hello, we are sorry if there was a delay on your order, we are working not to let this happen again.
C
Christian V.
Rating: 3 out of 5
following a purchase from 17/11/2021
Hi. As in the emails I sent you, I found the delivery very "slow".
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Sabrina K.
Rating: 3 out of 5
following a purchase from 16/11/2021
Ordered on November 16, received on December 19, better avoid giving a 15 day delay if those are not possible. I have to say that I'm very pleased with the service and the quality of the product. A little disappointed
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Response from Tribune FC
Hello, if there was a delay on your order then we are very sorry! We are doing our best not to let this happen again. Thank you for your confidence.
D
Damien M.
Rating: 3 out of 5
following a purchase from 16/11/2021
A little long
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Gaelle B.
Rating: 1 out of 5
following a purchase from 13/11/2021
The delivery time is very long and not indicated on the site.
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Response from Tribune FC
Hello, sorry to hear that you were not satisfied, our deadlines are indicated on the site, if there was a delay on your order then we are sorry... we work to not let it happen again.
F
Florence B.
Rating: 3 out of 5
following a purchase from 12/11/2021
The delivery time is a bit long and the colour and material of the sweater does not look like the original picture on the website but it's ok.
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