Product quality below my expectations with the polyester I would have liked to have more communication during the order processing phases following my initial request.
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Response from Tribune FC
Hello, if there was a quality problem with your item please apologize first. Please send us a short email to [email protected] and we will quickly offer you an exchange at our expense. Have a nice Christmas and New Year. Tribune FC.
D
Dominique D.
Rating: 2 out of 5
following a purchase from 14/08/2021
3 weeks of waiting and no message about the delivery time, and impossible with your link to know where it was.
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Response from Tribune FC
Hello, first of all thank you for your purchase, we apologize if there was a little delay in your order, it happens very rarely, and we do everything to avoid this happening. Happy holidays and happy new year. Tribune FC.
M
michel F.
Rating: 4 out of 5
following a purchase from 05/07/2021
R.A.S.
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Johnny V.
Rating: 4 out of 5
Delivery time too long
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Response from Tribune FC
Hello,
Sorry if there was a little delay on your order, we are doing our best not to let that happen.
J
Jean Marie D.
Rating: 4 out of 5
following a purchase from 06/07/2021
Very happy. Very reactive for a product exchange.
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Yoann P.
Rating: 4 out of 5
A little long to receive the order but the product was perfect when received!
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Response from Tribune FC
Hello,
Sorry if there was a little delay on your order, we are working hard every day to make sure this doesn't happen.
Sincerely
Tribune FC.
S
Sylvain C.
Rating: 4 out of 5
following a purchase from 29/07/2021
Product conforms to the request and is well made. The fifth star could have been given if the order tracking information was sent back by email. I had to log on to the site to find out where the order was at. Otherwise, it's perfect
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PHILIPPE H.
Rating: 2 out of 5
following a purchase from 26/07/2021
My parcel was lost for 15 days and miraculously found Tribune FC was very close to having the article made again. This order was a first, it was a trial run, it was not a masterstroke.
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Response from Tribune FC
Hello, first of all thank you for your purchase, we apologize for this problem, we have no power over the Post Office, but the main thing is that the problem is resolved =) We hope you enjoy your holiday season. Tribune FC.
D
Didier D.
Rating: 4 out of 5
following a purchase from 13/08/2021
At the top
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Thierry B.
Rating: 4 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product.
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Response from Tribune FC
Hello, thank you for your opinion, we are updating the tracking numbers in your customer area. Sincerely, the Tribune FC team.
J
JEAN-JACQUES H.
Rating: 4 out of 5
following a purchase from 22/07/2021
super
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Céline L.
Rating: 2 out of 5
Very long delays
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Response from Tribune FC
Hello, we thank you for your purchase, we are sorry if there was a little delay on your order, know that we do the maximum every day not to have that happen, fortunately that happens very rarely. Sincerely, The Tribune FC team
J
jean michel H.
Rating: 3 out of 5
T-shirts are far too big. It is better to go one or two sizes down.
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Response from Tribune FC
Hello, we thank you for your purchase, following several remarks, since September 2021 we have modified our size guide, our items now fit normally ... we advise you to take your usual size, do not hesitate to send us a small mail we will send you a new item. Sincerely, The Tribune FC team
S
sebastien A.
Rating: 4 out of 5
following a purchase from 25/07/2021
Very good
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frederic M.
Rating: 2 out of 5
Hello, the sizes are not French order a M the sweater size in L, material really light, even if the sweaters, jersey are beautiful I would not recommend sorry
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Response from Tribune FC
Hello, we thank you for your purchase, following several remarks, since September 2021 we have modified our size guide, our items now fit normally ... we advise you to take your usual size, do not hesitate to send us a small mail we will send you a new article. Sincerely, The Tribune FC team
V
Vincent A.
Rating: 4 out of 5
following a purchase from 10/07/2021
Good even though I thought it was a thicker garment.
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Sébastien P.
Rating: 4 out of 5
following a purchase from 31/07/2021
I'm very pleased with the service and the quality of the product.
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Benjamin P.
Rating: 2 out of 5
I have to say that I am very pleased with the service and the quality of the product. I was not notified of the shipment or the reception of my package and I find it unprofessional. The product seems to be of good quality. I don't know if I would order again. Good luck.
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Response from Tribune FC
Hello, thank you for your purchase, the deadlines are about 15 working days, sometimes it is faster, we are sorry if there was a delay on your order, we do the maximum every day to avoid that it happens again. Sincerely, The Tribune FC team
Q
Quentin N.
Rating: 4 out of 5
I have received my order and I am very pleased with the service and the quality of the product.
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Response from Tribune FC
Hello, we thank you for your purchase and for your opinion ;-) the main thing is that your problem is solved :-) Sincerely, The Tribune FC team
A
Aurore B.
Rating: 3 out of 5
Hello, very good material but I find the delivery too long
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Response from Tribune FC
Thank you for your purchase, we are sorry if there was a delay in your order, we do our best every day and fortunately this happens very rarely. Sincerely, The Tribune FC team
T
Thierry G.
Rating: 3 out of 5
I'm very pleased with the product, but I'm not sure how long it will take to get it back. The product is good, but 15 days is really long...
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Response from Tribune FC
Hello, we thank you for your purchase, when there is a problem of quality we take charge of the expenses of return and the expenses of sending back the new article, when you only want to change size or article, you must take charge of the expenses of return and we, we take charge of the expenses of sending back the new article. Sincerely, The Tribune FC team
C
Christophe C.
Rating: 3 out of 5
Good service just 3 stars as I am still waiting for 1 exchange and no response
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Response from Tribune FC
Hello, we thank you for your purchase, we answer all emails from Monday to Friday, if you have not received answers thank you to check your spam, if not feel free to send us an email, we will answer you. Sincerely, The Tribune FC team
T
Thierry T.
Rating: 3 out of 5
I would like to thank you for the excellent service.
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Response from Tribune FC
Hello, we thank you for your purchase, sorry if there was a little delay on your order, we work hard every day not to let this happen. Sincerely, The Tribune FC team
W
Walter R.
Rating: 3 out of 5
Quality not up to scratch
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Response from Tribune FC
Hello, we thank you for your purchase, what happened? Please send us a short email with the description of your problem, we will find a solution. Sincerely, The Tribune FC team
S
Stéphane H.
Rating: 4 out of 5
following a purchase from 05/08/2021
Very good product
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