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J
Rating: 5 out of 5
Perfect
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Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersT
Rating: 5 out of 5
Easy navigation on the site. The different products are well detailed. Payment is possible via Paypal. Delivery in record time. I recommend.
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D
Rating: 5 out of 5
Excellent works very well the sirens are so loud that we can't stay in the garage very happy with this purchase see you soon for a new purchase for the house
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L
Rating: 5 out of 5
Pro, fast, nice, the best !!
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M
Rating: 5 out of 5
Very happy with my purchase
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V
Rating: 5 out of 5
Quick reception, quality material meeting my expectations
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L
Rating: 5 out of 5
Very happy but I would like to order an adapter because the round batteries do not suit me.. I want a sustainable installation
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L
Rating: 5 out of 5
Following a significant theft in my semi-trailer, I searched for security options that might exist. I came across this French company. I called to get more information. I was guided by Vincent, a very pleasant person, who, according to my request, directed me towards a motion sensor with an alert on an additional sound box, which I position, connected in my tractor. I added a door opening detector to optimize the security of my cargo. His explanations were very clear. The price was a pleasant surprise compared to what I had imagined. I ordered on Tuesday evening and received it on Thursday. Package received with a warranty strip which secures the shipment. Everything is perfectly packaged. Tested at home and nothing to complain about...... Just need to install it and sleep peacefully from now on. Count on me to promote your company and talk about your products.
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D
Rating: 5 out of 5
Top
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J
Rating: 5 out of 5
A friendly welcome every time, the customer service advisors are available and provide good advice. The technician is also attentive to needs and perfectly fulfills his role.
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J
Rating: 1 out of 5
total incompetence of the carrier GLS. Especially do not order anything if delivery is made by GLS
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Response from Ultra Secure (ultrasecuredirect.com)
Dear customer,
I am surprised by your message as we do not deliver our packages by GLS?
After checking in our systems, I can confirm that your order shipped by Colissimo on 14/10 was indeed delivered to the pickup point on 16/10, and picked up on 17/10.
For your information, this is likely a merchant error.
Remaining at your complete disposal.
The Ultra Secure team
I am surprised by your message as we do not deliver our packages by GLS?
After checking in our systems, I can confirm that your order shipped by Colissimo on 14/10 was indeed delivered to the pickup point on 16/10, and picked up on 17/10.
For your information, this is likely a merchant error.
Remaining at your complete disposal.
The Ultra Secure team
Y
Rating: 5 out of 5
Very good product. Good quality. Easy to install. Meets my expectations perfectly.
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D
Rating: 5 out of 5
-
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C
Rating: 4 out of 5
The order and delivery were easy, just need to install it now.
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Y
Rating: 5 out of 5
perfect phone support and advice, fast shipping and paired equipment ready to use. Thank you
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P
Rating: 5 out of 5
Easy to order and easy to install
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P
Rating: 5 out of 5
PERFECT
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J
Rating: 5 out of 5
Purchase of two alarms in 3 years, still very responsive for orders, as well as customer service. I would not hesitate to recommend if needed.
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J
Rating: 5 out of 5
Absolutely delighted to have been advised by Philippe who was able to find the solution to my particular problem. He possesses the essential qualities to guide us in choosing products. Thank you to him!
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D
Rating: 5 out of 5
super
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J
Rating: 5 out of 5
Fast delivery
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S
Rating: 5 out of 5
quick purchase after contacting customer service. professional and good recommendation
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L
Rating: 5 out of 5
Order received less than 24 hours after ordering, good advice beforehand for choosing the equipment, and a phone appointment for setup during the day for commissioning. I recommend, very professional and top-notch equipment for a reasonable price.
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Y
Rating: 5 out of 5
Everything went well.
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A
Rating: 5 out of 5
Good advice
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D
Rating: 5 out of 5
Completely in line with my request
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P
Rating: 5 out of 5
Very satisfied
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P
Rating: 5 out of 5
Product meets my expectations. Good quality.
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M
Rating: 5 out of 5
Good products, attentive and competent staff
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G
Rating: 5 out of 5
Excellent
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L
Rating: 5 out of 5
Good equipment very responsive, to recommend
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P
Rating: 5 out of 5
Top-notch technical assistance, the technicians know the equipment they sell, they are not afraid of any questions. Impeccable start, very short deadlines, and moreover, the equipment including transmitters and receivers is paired before shipping. In the end, the opinion of an engineer: the equipment sold on this site is generally "smart and sensible", and allows for professional installations, far from being a gadget.
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V
Rating: 5 out of 5
Nothing to report, easy ordering, fast delivery, very simple installation of the detector
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T
Rating: 5 out of 5
Team always attentive and very professional. Thank you
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C
Rating: 5 out of 5
UP TO ITS REPUTATION
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J
Rating: 5 out of 5
Great product, perfect support and delivery! Thank you
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J
Rating: 5 out of 5
Very good material, efficient and easy to use.
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A
Rating: 5 out of 5
Very professional, informed phone advice, fast delivery.
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C
Rating: 4 out of 5
Fast delivery
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G
Rating: 5 out of 5
Great equipment. I am delighted with my purchase
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