Customer reviews of Ultra Secure (ultrasecuredirect.com)

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 26/10/2018 à 08h11 following a purchase from 09/10/2018

As expected

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 26/10/2018 à 08h10 following a purchase from 11/10/2018

Quick reception and product as described.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 26/10/2018 à 07h59 following a purchase from 18/10/2018

Availability and good advice; speed; good dynamics; tested product working (some advice to deactivate the pin of a SIM card would save time)

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 26/10/2018 à 07h56 following a purchase from 29/09/2018

Operational hotline and quick to reach.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 26/10/2018 à 07h52 following a purchase from 01/10/2018

Very good site and product.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 26/10/2018 à 07h37 following a purchase from 19/10/2018

Very good and excellent telephone advice.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 26/10/2018 à 07h21 following a purchase from 18/10/2018

Very satisfied

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 26/10/2018 à 07h05 following a purchase from 08/10/2018

Convenient, I easily found what I was looking for

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 26/10/2018 à 07h05 following a purchase from 01/10/2018

The alarm is well suited for my garden shed.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 26/10/2018 à 06h39 following a purchase from 17/10/2018

Material received quickly and telephone services for all technical questions.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 26/10/2018 à 06h18 following a purchase from 08/10/2018

For me, the site is well made and the product descriptions are well detailed. But what is remarkable is the listening and kindness of the customer advisors who are also competent. Thank you, Jean-Marie GAUTIER.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 26/10/2018 à 05h11 following a purchase from 02/10/2018

Fast, very clear site, nothing to complain about!

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 26/10/2018 à 00h56 following a purchase from 28/09/2018

Perfect speed and compliance

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 26/10/2018 à 00h21 following a purchase from 02/10/2018

A very good site with simple and reliable systems

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 25/10/2018 à 23h22 following a purchase from 10/10/2018

Order processing and fast shipping. Excellent product, precisely meets my needs, I am very happy with the material that works perfectly. Bonus: The system already configured by the site. Moreover, I was able to test the customer service after the 'loss' of a package by the carrier, securitemarche was exemplary: phone response without waiting, pleasant and understanding interlocutor, efficiency, very good follow-up and communication, quick and very professional resolution. I will buy again if needed and with my eyes closed. I confirm all the positive reviews I have read about this site. I am very satisfied. Site added to favorites.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 25/10/2018 à 23h19 following a purchase from 14/10/2018

Oh yes! 5 stars for Sécuritémarché! My 2 alarms work perfectly. One in the city and the other in the countryside. They watch over my family. Beware of anyone who touches my door handle: three of us are immediately alerted. The siren is super powerful. Thanks to the whole team of this site that I recommend to everyone.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 25/10/2018 à 23h18 following a purchase from 01/10/2018

Very good

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 25/10/2018 à 23h00 following a purchase from 01/10/2018

Material corresponding to our expectations. Ease of use. Fast delivery

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 25/10/2018 à 22h52 following a purchase from 10/10/2018

The indoor siren does not work beyond 5 meters while I was told 80 meters, I got fooled

Translated reviews

Response from Ultra Secure (ultrasecuredirect.com) Published on 26/10/2018

Hello,

Sorry for this inconvenience, this operation is absolutely not normal.
I will ask our workshop to call you to discuss the details and possible solutions with you. In any case, please know that the product is obviously guaranteed and will be replaced if defective.

Best regards,
Christopher
Security Market / Ultra Secure France

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 25/10/2018 à 22h49 following a purchase from 12/10/2018

Great! Thank you.

Translated reviews

V

Verified Buyer

Rating: 5 out of 5

Published on 24/10/2018 à 22h57 following a purchase from 13/10/2018

Ultra Secure answered my query very quickly and gave me advice on which products would suit my needs. The order was dispatched promptly and is already installed and working! I would definitely recommend this company.

V

Verified Buyer

Rating: 5 out of 5

Published on 24/10/2018 à 20h32 following a purchase from 17/10/2018

Great products and instant advice made it easy to install.

V

Verified Buyer

Rating: 4 out of 5

Published on 24/10/2018 à 19h42 following a purchase from 15/10/2018

Very good service

V

Verified Buyer

Rating: 5 out of 5

Published on 24/10/2018 à 18h08 following a purchase from 14/10/2018

As always first class service. Items as described and all instructions included. Would not hesitate to recommend

V

Verified Buyer

Rating: 3 out of 5

Published on 24/10/2018 à 15h43 following a purchase from 14/10/2018

Items missing on delivery

Response from Ultra Secure (ultrasecuredirect.com) Published on 26/10/2018

Dear Customer
I have investigated this review, and you are correct that there was a picking error by us, I really apologize for this inconvenience and the person responsible has been talked to. I am told the missing parts were sent to you as soon as we were informed, I hope they arrive in time.
Best Regards
Mark

V

Verified Buyer

Rating: 5 out of 5

Published on 24/10/2018 à 14h03 following a purchase from 16/10/2018

Very efficient service and very good product

V

Verified Buyer

Rating: 5 out of 5

Published on 24/10/2018 à 13h11 following a purchase from 16/10/2018

Speedy. Hassle free service. Good value. Good quality. Excellent instructions.

V

Verified Buyer

Rating: 5 out of 5

Published on 23/10/2018 à 13h13 following a purchase from 12/10/2018

Good product range and fast efficient delivery of the order placed.

V

Verified Buyer

Rating: 5 out of 5

Published on 20/10/2018 à 16h18 following a purchase from 22/09/2018

Good product. good price and arrived early. No problems

V

Verified Buyer

Rating: 5 out of 5

Published on 20/10/2018 à 15h37 following a purchase from 12/10/2018

good website , good items and arrived quickly

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 19/10/2018 à 17h36 following a purchase from 27/09/2018

I recommend it to all my acquaintances. Friendly and very technical team. Simple and reliable products so far.

Translated reviews

V

Verified Buyer

Rating: 4 out of 5

Published on 19/10/2018 à 15h40 following a purchase from 10/10/2018

Good and easy to use

V

Verified Buyer

Rating: 5 out of 5

Published on 18/10/2018 à 21h21 following a purchase from 05/10/2018

Found what I wanted and phoned for further information .Great service.

V

Verified Buyer

Rating: 5 out of 5

Published on 18/10/2018 à 20h31 following a purchase from 09/10/2018

Turned up on time and is now in use. Thank you Ultra secure.

V

Verified Buyer

Rating: 5 out of 5

Published on 17/10/2018 à 11h53 following a purchase from 07/10/2018

First class service even got a phone call the day before delivery to make sure it was the correct roof rack

V

Verified Buyer

Rating: 5 out of 5

Published on 16/10/2018 à 23h53 following a purchase from 05/10/2018

Website very good. My order despatched and delivered very quickly. Excellent service and good advice with queries .

V

Verified Buyer

Rating: 5 out of 5

Published on 16/10/2018 à 14h36 following a purchase from 08/10/2018

Excellent quality alarm.

V

Verified Buyer

Rating: 5 out of 5

Published on 16/10/2018 à 13h42 following a purchase from 08/10/2018

Excellent. Very quick to order and receive all required spare parts.

V

Verified Buyer

Rating: 3 out of 5

Published on 16/10/2018 à 13h21 following a purchase from 06/10/2018

My order when it arrived was incorrect however I called and spoke to a very helpful person who checked my order and I received the correct order the next day. So very pleased with the final outcome.

Response from Ultra Secure (ultrasecuredirect.com) Published on 19/10/2018

We are very sorry for this mistake, the vast majority of our deliveries are despatched on time and correct, but when we do make the occasional mistake we do try our very best to resolve it immediately,
Regards
Mark

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 15/10/2018 à 10h13 following a purchase from 28/09/2018

I am currently in the trial period, I think my choice of GMS alarm with phone alert transmitted by SMS suits me perfectly!! Long-term use will hopefully confirm good security. Simple and fast system!!!

Translated reviews