Customer reviews of Ultra Secure (ultrasecuredirect.com)

9,6 /10

Based on 10 905 published reviews

5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 25/05/2018 à 10h02 following a purchase from 19/04/2018

Products conform to my order, technician's call before shipping to set up the various elements, serious site, competitive prices, I recommend.

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Acheteur Vérifié

Published on 25/05/2018 à 09h42 following a purchase from 23/04/2018

Very good. Even if sometimes it triggers by itself with the wind.

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Acheteur Vérifié

Published on 25/05/2018 à 09h20 following a purchase from 06/04/2018

Good

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Acheteur Vérifié

Published on 25/05/2018 à 09h15 following a purchase from 03/04/2018

My order meets my expectations

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Acheteur Vérifié

Published on 25/05/2018 à 08h39 following a purchase from 19/04/2018

I think that regarding the item itself it is too early to say if it is of quality but concerning the delivery and packaging it is very good ... I still give you 3 stars thinking that it is more than average however you grant 4 or 5 stars for the rest we will see with time.

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Acheteur Vérifié

Published on 25/05/2018 à 07h51 following a purchase from 09/04/2018

Very happy with this purchase that I will complete later. I recommend it!

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Acheteur Vérifié

Published on 25/05/2018 à 07h44 following a purchase from 23/04/2018

Order placed easily, attentive and responsive to requests for advice and additional orders, delivery time respected. Very good site that I have already recommended. Thank you

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Acheteur Vérifié

Published on 25/05/2018 à 07h40 following a purchase from 09/04/2018

Very good

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Acheteur Vérifié

Published on 25/05/2018 à 07h14 following a purchase from 24/04/2018

I called the technical service several times, because I am no longer very young, I was always very pleasantly received. These people know their products, they are competent, and patient. Bravo. This kind of merchants is becoming increasingly rare. Thank you

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Acheteur Vérifié

Published on 25/05/2018 à 06h40 following a purchase from 16/04/2018

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 25/05/2018 à 06h39 following a purchase from 13/04/2018

Works wonderfully, fast delivery...

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Acheteur Vérifié

Published on 25/05/2018 à 06h36 following a purchase from 08/04/2018

Very satisfied with the service.

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Acheteur Vérifié

Published on 25/05/2018 à 06h21 following a purchase from 16/04/2018

Very serious company

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Acheteur Vérifié

Published on 25/05/2018 à 05h47 following a purchase from 22/04/2018

Good material
Order arrived quickly

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Acheteur Vérifié

Published on 25/05/2018 à 03h09 following a purchase from 06/04/2018

Material less efficient than expected...

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Response from Ultra Secure (ultrasecuredirect.com) Published on 29/05/2018

Hello,

Please excuse us for this inconvenience.
In any wireless installation, the environment of use plays a significant role (number and size of walls, trees and other obstacles, unevenness, other wireless networks, ...). Please do not hesitate to contact our services before any purchase so that we can confirm the possibilities of the material according to your conditions (this varies for each customer).
In any case, please know that our company offers a 30-day period to try the products and return them for exchange or refund if your order does not meet your satisfaction. This is the best guarantee we can offer to cover these operational discrepancies depending on each installation.

Remaining at your disposal if necessary.

Best regards,
Christopher
securitemarche.fr

Acheteur Vérifié

Published on 24/05/2018 à 23h43 following a purchase from 22/04/2018

Products conform to their description and fully meet my expectations. Ease of installation and interesting quality-price ratio.

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Acheteur Vérifié

Published on 24/05/2018 à 23h11 following a purchase from 17/04/2018

Very good quality-price ratio
I installed this alarm in a construction vehicle to protect the equipment inside
It works perfectly well

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Acheteur Vérifié

Published on 24/05/2018 à 22h57 following a purchase from 18/04/2018

The descriptions of the items are good. Detailed

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Acheteur Vérifié

Published on 24/05/2018 à 22h57 following a purchase from 17/04/2018

you are serious staff, I could count on you and your services, the competence was there, thank you very much

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Acheteur Vérifié

Published on 24/05/2018 à 22h31 following a purchase from 11/04/2018

Very good value for money
Very good professionals
I recommend

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Acheteur Vérifié

Published on 24/05/2018 à 22h29 following a purchase from 28/03/2018

The company listens to the customer for the installation and commissioning of the alarm. The technicians know the material well and are generous with their time to explain. They call back to assist the installer.

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Acheteur Vérifié

Published on 24/05/2018 à 22h22 following a purchase from 19/04/2018

Great! We needed advice for the installation. Given by phone, informed, very patient,,,
We highly recommend!

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Acheteur Vérifié

Published on 24/05/2018 à 22h20 following a purchase from 27/03/2018

Very happy. Nice and very competent seller.

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Acheteur Vérifié

Published on 24/05/2018 à 22h20 following a purchase from 10/04/2018

very good advice from the seller and no problem exchanging the other device that did not suit me.

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Acheteur Vérifié

Published on 24/05/2018 à 22h19 following a purchase from 20/04/2018

Excellent

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Acheteur Vérifié

Published on 24/05/2018 à 22h18 following a purchase from 07/04/2018

Products and delivery impeccable. Wireless alarm and its accessories already configured, only installation remains... Barely installed, it went off the next day! Perhaps the best investment I have made...

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Acheteur Vérifié

Published on 24/05/2018 à 22h17 following a purchase from 07/04/2018

Products conform to description, fast service

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Acheteur Vérifié

Published on 24/05/2018 à 22h13 following a purchase from 17/04/2018

Simply top-notch in terms of advice and responsiveness

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Acheteur Vérifié

Published on 24/05/2018 à 22h10 following a purchase from 20/04/2018

Serious

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Acheteur Vérifié

Published on 24/05/2018 à 22h08 following a purchase from 25/04/2018

Fast and efficient order.

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Acheteur Vérifié

Published on 24/05/2018 à 22h05 following a purchase from 17/04/2018

Very good

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Acheteur Vérifié

Published on 24/05/2018 à 18h50 following a purchase from 13/03/2018

very good site, the requested information is answered quickly

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Acheteur Vérifié

Published on 24/05/2018 à 08h32 following a purchase from 21/03/2018

Very good welcome at their company by a technical advisor who presents the requested product and explains how it works, good telephone communication for additional explanation. Company to recommend. Claude

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Acheteur Vérifié

Published on 23/05/2018 à 08h40 following a purchase from 07/03/2018

Good

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Acheteur Vérifié

Published on 23/05/2018 à 07h04 following a purchase from 12/03/2018

serious site,, fast delivery

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Acheteur Vérifié

Published on 23/05/2018 à 06h39 following a purchase from 04/03/2018

2 orders on this site and everything went well,

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Acheteur Vérifié

Published on 22/05/2018 à 19h13 following a purchase from 19/03/2018

And good products

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Acheteur Vérifié

Published on 21/05/2018 à 15h55 following a purchase from 21/02/2018

This site can be recommended, no problem or if there was a problem it was resolved seriously

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Acheteur Vérifié

Published on 21/05/2018 à 11h26 following a purchase from 19/02/2018

very serious. average product

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Acheteur Vérifié

Published on 21/05/2018 à 08h30 following a purchase from 08/03/2018

Nothing to complain about

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