Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.
Gold standard delivery. Alarm Panel configured ready for use. Extra instructions very useful. The panel is an excellent unit, very easy to programme and worked perfectly. I am using wireless vibration detectors, as well as wireless switch sensors. I would highly recommend this unit if you want a speedy and easy alarm set up.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 01/03/2018
Good alarm that is simple to use. I would have preferred a code type way of setting the alarm, compared to the key fob type that is supplied, but I knew this when purchasing.
The alarm package (alarm, PIR and access alarms) arrived quickly and well packaged. the instructions were clear, which enable a quick and effective installation. The alarm works well and provides the coverage and access monitoring that I required.
Excellent product, so far; time will tell if it lasts as long as claimed.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/03/2018
Spotless
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/03/2018
The product ordered is excellent and the delivery service, via DPD, outstanding. Service was prompt and efficient.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/03/2018
Very good service
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 01/03/2018
speedy delivery & well packed so the item wouldn't get damaged.
the item does what it was bought to do
the down side to it is every part looks cheap & its all plastic.
the wireless remote looks like it won't last long if your not careful with it.
i'm still trying to get the siren to work when the alarms triggered .
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 23/02/2018
lots of choice and help[full when called
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/02/2018
Arrived quickly and well packaged.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/02/2018
very good product and very quick delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/02/2018
Quick, easy and a good price.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/02/2018
Great service and product
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/02/2018
quick and reliable.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/02/2018
Hi up to now a great product could not believe how quickly l got the product well done ??????????
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 07/02/2018
great products and service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/02/2018
Very good worth 5 star rating
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/02/2018
Very good service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/02/2018
Parts arrived earlier than expected. Great service, would use again.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2017
Impeccable
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/02/2018
Website is easy to use ,no problems parcel arrived next from ordering. No problems setting up only downside is the sound on reciver isn't very loud And tunes not very good .
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/02/2018
Excellent product. Good pre- and post-sales technical support.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/02/2018
Very good prompt delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/02/2018
Great service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/02/2018
Excellent service with fast delivery. Superb equipment.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/02/2018
Great quality security post. Very heavy! Worth the money.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
good price and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2017
Very fast
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/02/2018
Great site. Easy to navigate. Great product selection too.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/02/2018
good
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2018
The product is excellent, delivered quickly and the site is serious.
Thank you!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/02/2018
Excellent
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2017
Thank you. Product meets my expectations. Delivery is fast with a very pleasant customer service.
Gouga
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2017
The team is attentive to the customer and provides good advice, the products are effective.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2017
This is not the first order I have made on this site. Always perfect and professional, I recommend this company and I will continue to order from them if needed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2017
Item that perfectly meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2017
very good
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/01/2018
1 item does not work
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,
As discussed with my colleague on January 2, I confirm that it was agreed to exchange the defective detector.
Unfortunately, to this day, we still have not received this part and therefore cannot provide you with a solution.
As soon as received, we will obviously send you a functional element and the problem will be resolved.
Awaiting your response.
Best regards,
Christopher
securitemarche.fr
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