English 
J
Rating: 5 out of 5
Material received quickly, good advice from my contact. Devices installed for over 8 months, no problems.
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Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersG
Rating: 5 out of 5
Perfect
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F
Rating: 1 out of 5
Intercom walkie-talkie works, EXCEPT for closing the gate! We can respond to the interlocutor We can open the gate BUT WE CANNOT CLOSE THE GATE?
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P
Rating: 5 out of 5
Top responsiveness
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B
Rating: 5 out of 5
Very good responsiveness from customer service and maintenance service. Files followed up by phone and emails impeccable
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G
Rating: 5 out of 5
Meets my expectations
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A
Rating: 4 out of 5
Nothing. Material well received and meets expectations. Technical support OK
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D
Rating: 5 out of 5
Very good Sté
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C
Rating: 5 out of 5
Hello, I was very well advised, I am very satisfied with my purchase, I will recommend it very soon, thank you
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K
Rating: 5 out of 5
precise and meets expectations
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J
Rating: 5 out of 5
Very satisfied one more point
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Y
Rating: 5 out of 5
Excellent
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D
Rating: 4 out of 5
Good customer service contact but equipment is too low in quality (regular malfunction)
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G
Rating: 5 out of 5
Very satisfied with the alarm! There was a break-in without theft at our home thanks to the alarm triggering! Very good product!
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R
Rating: 5 out of 5
no problem, very available for explanation reliable devices.
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F
Rating: 5 out of 5
Device works well and product warranty impeccable
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P
Rating: 5 out of 5
very serious and good sav
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T
Rating: 3 out of 5
Remote control problem
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É
Rating: 5 out of 5
Excellent product - The team is very competent and attentive!
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J
Rating: 5 out of 5
Excellent and professional e-commerce site.
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L
Rating: 5 out of 5
Very good quality articles. Our various correspondents are very competent, good advice and very kind.
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R
Rating: 5 out of 5
Simply very professional.
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N
Rating: 5 out of 5
The small pocket alarm is reassuring, I bought some for my elderly relatives...
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K
Rating: 4 out of 5
Serious company
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B
Rating: 5 out of 5
Excellent
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R
Rating: 5 out of 5
Fast delivery and product as described
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A
Rating: 5 out of 5
Highly recommendable at all levels
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C
Rating: 5 out of 5
-
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J
Rating: 5 out of 5
yes I recommend it to friends
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D
Rating: 5 out of 5
Great product, easy to use, perfect for camper vans.
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L
Rating: 5 out of 5
Very good after-sales service...... Highly recommend
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J
Rating: 5 out of 5
Very satisfied with the services
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J
Rating: 5 out of 5
Great
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J
Rating: 4 out of 5
Good system, very noisy and that's what we're looking for. Remote control sometimes capricious.
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P
Rating: 5 out of 5
Good material!
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F
Rating: 5 out of 5
I am very satisfied with the ultra-secure after-sales service, I recommend
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B
Rating: 4 out of 5
Very happy with the retractable bollards. Very disappointed with the provided padlocks which appear to be the cheapest on the market, about £5 from Amazon. Already struggling with one of them and have purchased better quality.
Response from Ultra Secure (ultrasecuredirect.com)
Dear Brian,
Thank you for your feedback and for rating us 4 out of 5. We’re glad to hear that you are pleased with the retractable bollards. However, we apologize for the inconvenience caused by the padlocks. Your comments are valuable, and we will review our product offerings to ensure higher quality standards. You mentioned you have already purchased better quality, but if you need our team to reach out regarding a replacement, please let me know.
Best regards,
The Ultra Secure Team
Thank you for your feedback and for rating us 4 out of 5. We’re glad to hear that you are pleased with the retractable bollards. However, we apologize for the inconvenience caused by the padlocks. Your comments are valuable, and we will review our product offerings to ensure higher quality standards. You mentioned you have already purchased better quality, but if you need our team to reach out regarding a replacement, please let me know.
Best regards,
The Ultra Secure Team
T
Rating: 5 out of 5
Superb service. Great product.
P
Rating: 5 out of 5
Easy to navigate site and order, quick delivery and a good product.
A
Rating: 5 out of 5
thank you great service