Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Response from Ultra Secure (ultrasecuredirect.com)
Hello,
I will call you during the day to discuss the possible equipment with you.
Best regards,
Christopher
securitemarche.fr
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2016
7 everything was fine from the beginning until delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2016
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2016
Meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2016
product that meets my expectations
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/01/2017
GREAT PRODUCT
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/12/2016
Alarm to be placed indoors, not outdoors, not waterproof, the sound of the alarm gets lost outside.
The remote control is fragile, excessive price for this item.
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Response from Ultra Secure (ultrasecuredirect.com)
Sir,
Indeed, I confirm that this is a product meant to be used indoors and not outdoors. No misleading advertising at this level. We even advise against placing it outdoors, otherwise the product will probably not function correctly and will have a limited lifespan.
The sound gets lost outside? I don't quite understand, but I reiterate, the product is to be used indoors.
The remote control, like any remote control, should be handled with care, but it will work very well. If necessary, it can be purchased as a spare part.
Regarding the price, this product is extremely well priced, do a little comparison on the Internet. Especially considering the autonomous functions it offers, which is exclusive for this type of product. Average price of an equivalent: between 200 and 400 €, and without autonomous proposal.
The general reaction of people who contact us is rather one of surprise at the capabilities of a product at a low price. Our apologies if your opinion differs. It is up to you to buy our products or not, we do not force anyone.
Remaining at your disposal if necessary.
Best regards,
Christopher
securitemarche.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2016
++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2016
Fast shipping and as described; good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2016
Nothing to report, conforms to the order and delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2016
Very good, everything worked on the first try; I will complete this equipment a little later.
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V
Verified Buyer
Rating: 3 out of 5
following a purchase from 06/01/2017
The advertised 600 meter range doesn't live up to the claim. We have a home office at the end of a average garden (25m). The comms between the sender unit and the office hand set is poor (crakerly) and intercom between the two hand sets doesn't work unless we move from our front door to the back of the house. Which isn't any use to be honest. For the price and the lack of distance I'd only rate this average. Not that impressed.
Response from Ultra Secure (ultrasecuredirect.com)
Dear Sirs
I am very sorry you are not getting the expected range on this product at your site, we regularly test these products in an open air location and nearly always get 700 metre operational range, in all weather.
All manufacturers of Wireless Equipment have to measure operating distances in open air because it is impossible to know what obstructions or unseen interferences could come into play in any location.
Unseen interference can come from many objects and quite possibly from a neighbouring property.
If you want to return the Handsets for us to test, we are happy to do this and obviously should we find a technical problem we would replace the part.
Once again we are sorry you are not getting the expected operating range from the system.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2016
Easy navigation on the site
Excellent advice given by phone. Great kindness
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2016
EXCELLENT !!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2016
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2016
very good, order received on time, I recommend this serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2016
Very good after-sales service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2016
The ordered product gives me complete satisfaction, the reception went well with tracking number, in short, all good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2016
very good, impeccable service I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2016
Everything is perfect, good contact and quickly delivered. It's OK I recommend this site. Well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2016
The product description matches the received item
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2016
Good quality-price ratio
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2016
Hello, in the coming days I will order another Dakota 2500 from you.
As a commercial gesture, could you promise to include a niche for my sister?
Thank you in advance.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2016
Fast shipping, good customer service on the phone, clean.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2016
Very satisfied !!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2016
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2016
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2016
Nothing to add, well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2016
Very good service, satisfactory product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2016
SUPER seller, fast shipping and excellent quality material purchased.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2016
Nothing to add, it's impeccable all around. Well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2016
Responsiveness and contact
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2016
Great site, very responsive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2016
Fast shipping and competent technician.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2016
Very good. Exceptional after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2016
Order as expected, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2016
Fast, product well packaged, matches the products seen online ... Nothing to add
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2016
Serious company with ultra-fast delivery, congratulations to the whole team. See you soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2016
Very practical, the product I selected meets my expectations, it perfectly fulfills my needs.
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