Customer reviews of Ultra Secure (ultrasecuredirect.com)

I ordered several alarms, very good material, very competent staff, very responsive and very nice, I recommend

I am very satisfied with the product which is originally an indoor alarm, by following the advice of the phone seller who advised me a rubber cover I was able to install it outside.

Very serious site. Fast order. And good telephone service

Great product meets my expectations
Distance 80m from my gate picks up perfectly

Hello,
quick delivery, order in accordance.
Two remarks following my two orders on the site:
support for the modules a bit fragile,
difficult in some cases to lock them in the desired position (the ball joint locking is a bit light)
screws for fixing the modules to the base are not of good quality (the head of one is completely broken ..) and a slightly larger diameter would be more appropriate
best regards

For now, it's perfect ... the future will tell us if this material is of good quality over time

Satisfied with my purchase, it meets my expectations, very good phone contact and quick delivery

Excellent service and excellent products. Very professional!

No documentation with the material. I had to call twice to get it by email and therefore print it myself.

Delivery on time and product conforms to the order.

Already a customer on this site for several years, I have once again noticed the kindness and efficiency of their customer service. Product always top and quick delivery. I recommend.

Excellent service.
Nothing to say.

Received very quickly, quick and easy assembly, powerful siren, product that seems to be of good quality (to be seen over time, I have no hindsight). Just a small downside, the fixing brackets of the detectors are very thin and seem fragile and the screws for closing the covers are tiny, risk of loss when changing batteries. Good quality/price ratio.

Good products. Quick delivery. I recommend

Good product, satisfied

Very effective outdoor alarm, very deterrent. Highly recommend

I greatly appreciated your advice, following the switch to fiber, I was looking to replace my analog telephone transmitter from my alarm system, finding only complex and expensive solutions from your competitors, I finally came across one of your collaborators who was able to offer me an economical and effective solution, it is the GSM transmitter KP-9 of which I am totally satisfied.
Thank you again for your skills and kind collaboration.

4 stars and not five, just for the delay of 48 hours and not 24 hours as indicated and also for the site where it was impossible to create two delivery and billing addresses, otherwise material received and installed nothing to say.

Speed of dispatch, good quality material, availability to answer questions.

In terms of the order and delivery, it's very good, but the wireless doorbell system turned out to be defective and its operation intermittent. On my side, I had diagnosed that the magnetic contact was the cause but the technician from Ultra Secure requested the complete return of the system for testing and after a few days sent me back the whole thing claiming that he had not noticed anything abnormal.
Of course, I reassembled the whole thing and after only 1 day the failure reappeared. The technician again asked me to return the contact alone and sent me a new one, since then the doorbell works without any problems.
The complete kit cost about 100 €, I find that from my first request ULTRA SECURE should have sent me a new kit which would have saved me several disassemblies and numerous steps.

Good quality/price ratio material, a problem with one element quickly resolved by effective and responsive technical support.

This alarm is very effective and easy to set up for me, it's in a camper van

Ordered and delivered quickly. Product conforms

Okokok

speed in everything

OK but points to improve for it to be perfect.
Reliability of the equipment to be seen over time (some doubts).
Power of the indoor and outdoor sirens too weak.
Outdoor siren pressed against the support (wall) and therefore the sound is muffled.
Fragile mounting brackets

Impeccable service, good product, I recommend

Everything is as expected and announced.
The product is completely satisfactory.

Fast shipping and in accordance with the order

Good product that meets expectations with documentation in French.

Delivery ok and product compliant.

Nothing to say, installation very easy to carry out. Small autonomous and effective alarm!!!

Material conforms to the description, installed easily for a month, everything is fine

Order received quickly
Very good products

I am very satisfied with Securite Marche and its products
The advisors are responsive and attentive

Efficient and fast customer service!

I am satisfied with the products. I was impressed that they reach up to 600 meters.

Nothing to report, fast

Very fast and tracking of products, my initial order being older.

No problem, delivery as expected, I recommend this site, very professional and attentive, best regards