Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
It has been eight months since I placed and received this order, which gives me satisfaction. I contacted customer service at the time and quickly received answers to my questions. Nothing to report, this site seems completely reliable to me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2021
Great products and great customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2021
Good site, reliable material worked very well after a year of activity, if I had to do it again, I would order from this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2021
I am very happy it works wonderfully
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2021
Simple remote control to use and perfectly fulfills its role as a replacement for the original remote. It's perfect.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/08/2021
The remotes are of average quality, often need to open the case to properly replace the battery for good contact.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Sorry for the inconvenience caused. Indeed, we have already seen this contact problem with the battery, however once replaced, it should not happen again. I will ask our customer service to call you to proceed with an exchange. Best regards, Christopher / securitemarche.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
Very satisfied with my order. I contacted this company by phone: very pleasantly surprised, friendly staff, doing their best to be pleasant and very responsive. Moreover, good quality/price ratio.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2021
Impeccable and fast service. Package conforms to the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
very good advice from the interlocutor regarding the choice of material. Material adapted to my request. very good. I recommend. Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2021
Delivered on time: very good responsiveness. Good product....reliable. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2021
Within the deadlines as in the photo and works very well, staff top for information. Nothing to report. I recommend. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2021
Following a failure due to the network my camera was no longer working. I therefore called the company for troubleshooting. I was able to discuss with the technician who perfectly indicated to me, in a pedagogical manner, the manipulation to be done. And everything is back to normal. Bravo to this team that ensures flawless follow-up after purchase.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2021
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2021
Very satisfied with the purchased products (autonomous alarm 3 in 1) and also very satisfied with the welcome and technical assistance by phone. Olivier
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
Very good product, and easy to install.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2021
Easy navigation, very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2021
Fast delivery. Clear explanations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2021
Good after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
I am very satisfied with the approach of this company that helped me fulfill my request by providing a solution outside the 'catalog'. I received the order on time and it was compliant. So very good review
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2021
Very good, fast shipping. Responsive customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2021
Quality camera, attentive staff and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2021
Very good contact, technical support and quality material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2021
Material conforms to my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2021
The order, delivery, and commissioning everything is perfect. The only regret I have, and it is important, is that the cell has too narrow an angle. I would have preferred it to have an angle of 180 degrees to cover a wider area.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2021
Satisfied with my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/09/2021
very professional thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2021
completely satisfied at all levels
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
Perfect for
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2021
I often have to recharge it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
Nothing to complain about. Serious, professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2021
Top material, happy with the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2021
Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
Shipping on time and very attentive employees, I particularly recommend Jp
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2021
Service compliant and product totally in line with our needs and expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2021
Order arrived quickly, needed information, very friendly and competent contact person
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
Quality products! Seller very attentive! Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
Very professional
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2021
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2021
very serious
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