Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2021
Impeccable and fast service. Package conforms to the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
very good advice from the interlocutor regarding the choice of material. Material adapted to my request. very good. I recommend. Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2021
Delivered on time: very good responsiveness. Good product....reliable. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2021
Within the deadlines as in the photo and works very well, staff top for information. Nothing to report. I recommend. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2021
Following a failure due to the network my camera was no longer working. I therefore called the company for troubleshooting. I was able to discuss with the technician who perfectly indicated to me, in a pedagogical manner, the manipulation to be done. And everything is back to normal. Bravo to this team that ensures flawless follow-up after purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2021
Very satisfied with the purchased products (autonomous alarm 3 in 1) and also very satisfied with the welcome and technical assistance by phone. Olivier
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
Very good product, and easy to install.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2021
Easy navigation, very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2021
Fast delivery. Clear explanations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2021
Good after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
I am very satisfied with the approach of this company that helped me fulfill my request by providing a solution outside the 'catalog'. I received the order on time and it was compliant. So very good review
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2021
Very good, fast shipping. Responsive customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2021
Quality camera, attentive staff and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2021
Very good contact, technical support and quality material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2021
Material conforms to my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2021
The order, delivery, and commissioning everything is perfect. The only regret I have, and it is important, is that the cell has too narrow an angle. I would have preferred it to have an angle of 180 degrees to cover a wider area.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2021
Satisfied with my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/09/2021
very professional thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2021
completely satisfied at all levels
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
Perfect for
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2021
I often have to recharge it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
Nothing to complain about. Serious, professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2021
Top material, happy with the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2021
Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
Shipping on time and very attentive employees, I particularly recommend Jp
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2021
Service compliant and product totally in line with our needs and expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2021
Order arrived quickly, needed information, very friendly and competent contact person
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
Quality products! Seller very attentive! Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
Very professional
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2021
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2021
very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2021
Very good reliable product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2021
Very good professionals, at your service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2021
very good product and especially practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2021
Excellent service, however the system has some shortcomings that I have already reported.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2021
Very good quality material. Works very well for several years. Fast delivery. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2021
Satisfied with the material and the information
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