Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Perfect, I was able to replace my remote control which is fully compatible with my old Ultrapir box. The only downside is the price but official reseller so no choice.
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Willy D.
Rating: 5 out of 5
following a purchase from 26/01/2026
Reactive company, good salespeople and efficient materials sold.
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Michèle B.
Rating: 5 out of 5
following a purchase from 23/01/2026
Very fast and careful shipping.
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JEAN FRANCOIS L.
Rating: 1 out of 5
following a purchase from 22/01/2026
IT WORKS WELL IT WILL BE A GOOD HELP IN CASE OF
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bruno L.
Rating: 5 out of 5
following a purchase from 22/01/2026
great service and good advice
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Quentin G.
Rating: 5 out of 5
following a purchase from 22/01/2026
Everything went very well, the product and the service are perfect
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pierre-jean A.
Rating: 5 out of 5
following a purchase from 22/01/2026
I ordered an item that I received well and that works without any problem for now
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Alona B.
Rating: 1 out of 5
following a purchase from 21/01/2026
Unfortunately the ringtone is too loud, I can't use it.
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Jean-Pierre M.
Rating: 5 out of 5
following a purchase from 20/01/2026
Perfect excellent communication
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ANTONIO C.
Rating: 5 out of 5
following a purchase from 20/01/2026
Very professional, top-notch telephone reception. Products meet expectations. Thank you Philippe
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Joël T.
Rating: 5 out of 5
following a purchase from 20/01/2026
The equipment was assembled and worked immediately. It requires a bit of time and method to align the beams, but afterwards, the device is remarkably efficient. Rain, fog, nothing disturbs it. I am therefore extremely satisfied with my purchase, and I specify that I have no particular connection with the seller.
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Pascal D.
Rating: 5 out of 5
following a purchase from 20/01/2026
Everything is in order and the telephone service for the setup is impeccable.
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Patrice G.
Rating: 5 out of 5
following a purchase from 16/01/2026
Very good site. Very well packaged. Very professional in their information. The only downside....they forgot to code the I.R. detectors with the alarm system delivered.
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Daniel F.
Rating: 5 out of 5
following a purchase from 19/01/2026
impeccable
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Jean-Noël K.
Rating: 5 out of 5
following a purchase from 16/01/2026
Good advice when choosing. Good support during installation. This is facilitated by a workshop setting of all components. Delivery as promised. Availability of contacts and friendliness. Recommendable company.
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Stephane D.
Rating: 5 out of 5
following a purchase from 18/01/2026
Order delivered quickly to the relay point. Telephone service always so responsive to assist you.
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CLAUDE G.
Rating: 5 out of 5
following a purchase from 15/01/2026
Good value for money. The entire remote control system works well,
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jean-francois B.
Rating: 5 out of 5
following a purchase from 16/01/2026
Material meets what is announced. Easy to install and set up, well-made instructions, I recommend. A small clarification, I didn't understand that the chimes can receive the signal from several detectors!
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Henri M.
Rating: 5 out of 5
following a purchase from 15/01/2026
I specify that the previous device lasted barely 2 years because it had a lot of water inside. I hope this one will last longer. Regards
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Philippe G.
Rating: 3 out of 5
following a purchase from 14/01/2026
The solar motion detector models and owl chime receivers have changed since 2023. No information on this subject on the site. A small compatibility table with the old models would be welcome for those who are upgrading their installation or who want to replace one of the elements.
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Dany F.
Rating: 3 out of 5
following a purchase from 14/01/2026
Correct and fast delivery. However, I received the alarm bracelet apparently with very weak batteries, so I have to buy new batteries.
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Philippe G.
Rating: 5 out of 5
following a purchase from 13/01/2026
Very good
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Arnaud C.
Rating: 5 out of 5
following a purchase from 13/01/2026
The company recalled following a request for contact, advice, and clear information. The material was received quickly, pre-wired.
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Jorge A.
Rating: 5 out of 5
following a purchase from 12/01/2026
Very good product Easy to install and it works End customer very satisfied
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ALAIN P.
Rating: 5 out of 5
following a purchase from 10/01/2026
Company attentive to its customers and available for any questions you may have.
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Lionel S.
Rating: 5 out of 5
following a purchase from 29/12/2025
Very good telephone reception with all the necessary information to choose the equipment and to optimize the installation. Very fast shipping.
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Cédric P.
Rating: 5 out of 5
following a purchase from 10/01/2026
Material meets expectations.
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Colette D.
Rating: 5 out of 5
following a purchase from 09/01/2026
Very good experience with this site; fast delivery and product as expected.
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ROGER C.
Rating: 5 out of 5
following a purchase from 08/01/2026
good
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david L.
Rating: 5 out of 5
following a purchase from 09/01/2026
Very good I recommend careful and fast shipping
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Didier M.
Rating: 5 out of 5
following a purchase from 08/01/2026
Simply perfect
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Jean-Jacques D.
Rating: 5 out of 5
following a purchase from 08/01/2026
I am satisfied
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sylvine B.
Rating: 5 out of 5
following a purchase from 08/01/2026
No problem. Fast shipping
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Vanessa R.
Rating: 5 out of 5
following a purchase from 07/01/2026
Everything is OK
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Michel A.
Rating: 5 out of 5
following a purchase from 05/01/2026
Serious company, very attentive to its clients. To recommend.
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Renald P.
Rating: 5 out of 5
following a purchase from 07/01/2026
Material received quickly and technical support available and effective.
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Gérard V.
Rating: 5 out of 5
following a purchase from 07/01/2026
RAS
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Anne F.
Rating: 5 out of 5
following a purchase from 02/01/2026
Alarm that perfectly meets my expectations. Ultra simple setup, works perfectly with its remote control.
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Jean-Paul A.
Rating: 5 out of 5
following a purchase from 31/12/2025
Thank you to the customer service who, in view of the problems encountered with the outdoor siren, proceeded to its replacement without difficulty.
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Emmanuel L.
Rating: 5 out of 5
following a purchase from 02/01/2026
Ras
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