Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2021
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2021
Order received on time. Product as described. I recommend!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2021
I am very satisfied with the purchased product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Nothing to report, compliant and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2021
Excellent small equipment to secure a garage. Thank you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/01/2021
Clear and precise
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2021
Fast service, good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
Very good service, very serious, great price, respects the guarantees, security market to recommend without any fear, well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Very practical to implement
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2021
Satisfied with the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
All positive... be careful not to fall asleep!!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Serious seller
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2021
Well done on the after-sales service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
All products on the UltraSecure site are very well presented, clearly and precisely, both by a simple overview and by a series of very complete details. Moreover, the contact with the people responsible for answering questions is always quick and efficient. I am very satisfied.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/01/2021
Delivery within 10 days
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, See your tracking: https://trace.dpd.fr/fr/trace/2500443153036585/044/18231 Order placed: 25/01/2021 (10:42) Order shipped: 25/01/2021 (17:03) Package arrived at the relay point: 27/01/2021 (12:27) Package picked up: 27/01/2021 (14:46) Remaining at your disposal. Best regards, Christopher Ultra Secure France (securitemarche.fr)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
I have been a customer for years and never had a problem, only solutions. Great and I will remain a customer with them without any problem Eric Lepelletier
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Very good staff, very competent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Nothing to complain about. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
Serious and fast site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Very efficient equipment. Great quality/price ratio. Personally, I use it to secure my camper van. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2021
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2021
Arrived on time and in good condition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/12/2020
Effective long-distance radio system that meets specifications.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/01/2021
In the last test, the alarm forwarding to the external siren was no longer working. As soon as control is possible, I will check and keep you updated.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Sorry for the problems you may have encountered. As soon as you have tried, please contact our customer service again so that we can find the necessary solutions, our goal being not to leave you with equipment that does not work. Best regards, Christopher Ultra Secure France (securitemarche.fr)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2020
Good phone support, satisfactory service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2021
Clear site and no problems. Extremely efficient after-sales service: I had a misunderstanding regarding the connection of a latch, and I received a nearly immediate phone response.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/10/2021
Very helpful in answering my questions about sim cards
P/P Extremely well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2021
Very satisfied with the product and the delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2021
The equipment is good but we have a lot of trouble getting the second bell to work and I don't know what to intervene on
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/10/2021
VERY GOOD PRODUCT FOR PRICE, EXCELLENT DELIVERY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2021
Excellent pre and post-sales service. Very serious. Very responsive. Impeccable!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Satisfied with my order and the products received.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2021
Clear site, fast delivery, attentive advisor, everything is perfect.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/10/2021
Faultless,well laid out and easy website,very fast despatch and delivery, and the product is exactly what we need.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
nothing to say very serious nowadays it's exceptional and effective equipment
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/10/2021
Pleased with garage alarm system as described on UltraSecure direct website,easy too install with comprehensive instructions and prompt delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
After several months of use, I am very satisfied with my order. Quality product, reliable and precise.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/10/2021
No problems
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