Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 833 published reviews
5 9 176 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2019
very professional, this is the 3rd time I order, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2019
Very good welcome, fast delivery and top after-sales service, the device was delivered with a defect and replaced immediately, well done
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/03/2019
Great service. Fast delivery. Available for advice from very knowledgable staff. Great products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2019
Efficient, fast. Nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2019
Staff available by phone for installation follow-up, responsiveness, fast shipping.
Serious company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2019
perfect; delivery speed (ordered on Saturday, delivered on Tuesday)
very attentive and competent on the phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2019
Products delivered as ordered within good timeframes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
Serious site and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2019
classic
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
the alarm does not sound loud enough
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,

Sorry for this feeling.
Even if the siren does sound quite loud, the sound level is very subjective and greatly depends on the installation (positioning, etc.).
Please note that, if necessary, additional slave sirens can be added to your existing kit.

Do not hesitate to consult us for advice, we are at your disposal to ensure that you are completely satisfied with your installation.

Best regards,
Christopher
Ultra Secure France / securitemarche.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2019
Perfectly informed site, fast delivery and compliant with the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2019
No problem Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2019
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2019
compliant with the description all OK.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2019
VERY PROFESSIONAL AND FAST
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2019
They are very attentive, we are very well advised, providing all the necessary explanations for installation and the material is of high quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2019
Serious, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
Product compliant..Delivery within the deadlines.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2019
Fast shipping, product compliant, no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2019
Fast shipping. very good product compliant with my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2019
Very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2019
Easy and effective for the technique
For customer service or simple inquiries, always available!! Thank you and congratulations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2019
Perfect contact and follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2019
Light materials but not expensive
And that works
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2019
Speed of delivery, careful packaging. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2019
Very good, I just recommended it to a friend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2019
Real professionals.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2019
VERY GOOD MATERIAL FRIENDLY STAFF PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2019
Team attentive to the customer
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
Fast delivery. I had an issue during installation. The technical support was very available and efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2019
Very professional service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2019
Fast delivery
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/03/2019
Website clear on content,use of alarms and cost.Instructions with alarm not so clear. I may suggest Ultrasecure UK read them through and then rewrite- you'd only need to do it once for each alarm and the end result would be much better. That being said managed to install it and very pleased with the product
Response from Ultra Secure (ultrasecuredirect.com)
Hello Neil, thank you for the comment, we are actually doing this, but it is taking some time going through our full range of products, but we take your comment onboard and agree
Regards
Mark
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2019
Serious site. The people are competent when asked for information and attentive to you. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2019
Very serious manufacturer, very involved, very professional and attentive to the customer, high-quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2019
Very professional, always attentive, fast shipping, stable products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2019
Very interesting about the products, quality, and delivery. In the case of a new purchase, I will not hesitate to consult this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
It was complicated for me to remove the pin code from my SIM CARD because I did not have a phone accepting mini SIM cards. The market security people kindly offered to send it to them to do it themselves. Generally speaking, the market security people are excessively friendly, competent, and helpful. I recommend their equipment that I use for monitoring my elderly parents and which only costs me 2€/month.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
Perfect simply
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2019
Fast delivery, already configured material, ready to be installed. Everything works well. Thank you
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