Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 1, 2, 3 and 5 stars

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R
Raymond S.
Rating: 5 out of 5
following a purchase from 08/09/2025
Fast and professional
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F
Franck K.
Rating: 5 out of 5
following a purchase from 08/09/2025
Great product that works as I wanted, a responsive customer service, I recommend
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M
Michel B.
Rating: 5 out of 5
following a purchase from 22/08/2025
Very good products, easy to install and use
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M
Max B.
Rating: 5 out of 5
following a purchase from 31/08/2025
A top company at all levels. Thank you very much Max Bouvarel
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Thierry L.
Rating: 5 out of 5
following a purchase from 26/08/2025
Impeccable, simple and effective.
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P
Pierre D.
Rating: 5 out of 5
following a purchase from 05/09/2025
Responsible with very good advice, unfortunately impossible to fix the contacts on my mailbox, return of the material without any problem.
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Jacques G.
Rating: 5 out of 5
following a purchase from 29/08/2025
Nothing to report, very good service
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M
Marjorie V.
Rating: 5 out of 5
following a purchase from 03/09/2025
Nothing to report
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J
Jean Marie A.
Rating: 5 out of 5
following a purchase from 02/09/2025
Serious company
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S
Ste M.
Rating: 5 out of 5
following a purchase from 27/08/2025
Customer service very attentive and efficient
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J
Johan B.
Rating: 5 out of 5
following a purchase from 22/08/2025
Products conform, nothing to complain about
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P
Pascal O.
Rating: 5 out of 5
following a purchase from 27/08/2025
Very professional! Nothing to complain about.
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F
Frédéric B.
Rating: 5 out of 5
following a purchase from 01/09/2025
Everything is very good!
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Jean Paul S.
Rating: 5 out of 5
following a purchase from 29/08/2025
Very good telephone reception, professional. Order arrived on time and in perfect condition. Practical material that can be added to evolve your installation.
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Alain M.
Rating: 5 out of 5
following a purchase from 27/08/2025
Very good
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D
David D.
Rating: 1 out of 5
following a purchase from 28/08/2025
The camera works once out of two. Very disappointed!!!
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C
Christophe P.
Rating: 5 out of 5
following a purchase from 28/08/2025
Very satisfied, quick and efficient, thank you
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Jean B.
Rating: 5 out of 5
following a purchase from 25/08/2025
Ease of assembly, practical, easily reachable advisors
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G
Gentilleau M.
Rating: 5 out of 5
following a purchase from 27/08/2025
The new infrared cells received finally work, thank you for this shipment
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Serge L.
Rating: 5 out of 5
following a purchase from 14/08/2025
Very good product, easy to install and also scalable. I equipped my camper and I plan to equip my house with Ultra Secure
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Isabelle L.
Rating: 5 out of 5
following a purchase from 25/08/2025
Order delivered quickly and as expected
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Stephane A.
Rating: 5 out of 5
following a purchase from 23/08/2025
Perfect material and fast shipping
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A
Aes A.
Rating: 5 out of 5
following a purchase from 05/08/2025
product conforms to our expectations. The technical support for information is on point, looking forward to working together again.
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Pascal S.
Rating: 5 out of 5
following a purchase from 11/08/2025
Top assistance, I recommend without hesitation
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C
Christelle G.
Rating: 5 out of 5
following a purchase from 21/08/2025
Nothing to report, very happy
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M
Marie V.
Rating: 5 out of 5
following a purchase from 10/08/2025
Package conforms to my purchase and fast delivery
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M
Michel D.
Rating: 5 out of 5
following a purchase from 25/07/2025
fast delivery, system works perfectly
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D
Daniel L.
Rating: 5 out of 5
following a purchase from 07/08/2025
Very satisfied with your alarm, by the way, this is the second one I buy from you. Impeccable
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Christian C.
Rating: 5 out of 5
following a purchase from 06/08/2025
Competent, professional staff and very attentive to customer problems.
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É
Éric M.
Rating: 5 out of 5
following a purchase from 15/08/2025
Very serious
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José R.
Rating: 5 out of 5
following a purchase from 18/08/2025
I am very happy with those passage detectors.
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L
Louise S.
Rating: 5 out of 5
following a purchase from 17/08/2025
A very good intercom easy to install without any problem. I recommend.
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F
Franck D.
Rating: 5 out of 5
following a purchase from 05/08/2025
very good product
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Sabine P.
Rating: 5 out of 5
following a purchase from 04/08/2025
The customer service was very competent in advising me and upon arrival of the package, all the material was compliant and easy to install
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P
Patrick J.
Rating: 5 out of 5
following a purchase from 05/08/2025
Perfect
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V
Véronique S.
Rating: 5 out of 5
following a purchase from 08/08/2025
very good material
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D
Delphine T.
Rating: 5 out of 5
following a purchase from 11/08/2025
Very serious
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V
Valentin D.
Rating: 5 out of 5
following a purchase from 12/08/2025
Great
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M
Marcel M.
Rating: 5 out of 5
following a purchase from 20/08/2025
Very satisfied, thank you
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G
Gérard B.
Rating: 5 out of 5
following a purchase from 11/08/2025
Very responsive to all inquiries, ultra Secure answers all my questions. Thank you
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