Customer reviews of Ultra Secure (ultrasecuredirect.com)

9,6 /10

Based on 10 832 published reviews

5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 20/07/2018 à 12h17 following a purchase from 02/06/2018

Perfect item as expected. But long before calling on the phone. Otherwise perfect

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Acheteur Vérifié

Published on 20/07/2018 à 12h12 following a purchase from 13/06/2018

Easy to install siren power....

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Acheteur Vérifié

Published on 20/07/2018 à 11h58 following a purchase from 01/06/2018

Very good

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Acheteur Vérifié

Published on 20/07/2018 à 10h36 following a purchase from 03/06/2018

serious, attentive to the customer, no problems either with delivery or with the material.

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Acheteur Vérifié

Published on 20/07/2018 à 09h53 following a purchase from 19/06/2018

the device works very well and was shipped on time. thank you again

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Acheteur Vérifié

Published on 20/07/2018 à 09h51 following a purchase from 28/06/2018

Hello, I want to congratulate security market for its good alarm product. I highly recommend it. Best regards

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Acheteur Vérifié

Published on 20/07/2018 à 09h18 following a purchase from 31/05/2018

A bit of a gadget and capricious to adjust. Effectiveness to be confirmed. It does not provide a very great security guarantee.

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Response from Ultra Secure (ultrasecuredirect.com) Published on 01/08/2018

Hello,

Sorry for this feeling. However, this is a product of very high quality and at a more than reasonable price compared to the competition. Until today, we had never received such feedback (and it is always disappointing when it happens because we strive to always provide the best quality/price ratio). However, all this remains subjective, each customer has different expectations.
Please note that you have a 30-day guarantee with us that allows you to return the material for a refund. This allows you to be satisfied in all cases.

The entire team remains at your disposal if necessary.

Best regards,
Christopher
Ultra Secure France / Security Market

Acheteur Vérifié

Published on 20/07/2018 à 08h41 following a purchase from 21/06/2018

serious and efficient to recommend

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Acheteur Vérifié

Published on 20/07/2018 à 08h34 following a purchase from 25/06/2018

No problem. Thank you.

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Acheteur Vérifié

Published on 20/07/2018 à 08h33 following a purchase from 12/06/2018

Very correct products and fast delivery

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Acheteur Vérifié

Published on 20/07/2018 à 08h24 following a purchase from 19/06/2018

Very good quality/price ratio.

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Acheteur Vérifié

Published on 20/07/2018 à 08h17 following a purchase from 30/05/2018

correct

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Acheteur Vérifié

Published on 20/07/2018 à 08h14 following a purchase from 19/06/2018

A very professional team

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Acheteur Vérifié

Published on 20/07/2018 à 07h36 following a purchase from 15/06/2018

conforms to my expectations

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Verified Buyer

Published on 17/07/2018 à 15h55 following a purchase from 07/07/2018

Great! Long range {150 yrd drive-with trees}, easy to set up too. Got the bell as an extra(which came wired in -thanks for that), sounds like a proper fire bell going off! Cool bit of kit, highly recommend

Verified Buyer

Published on 16/07/2018 à 11h23 following a purchase from 28/06/2018

Very good product, extremely good service from the staff, one of the best internet companies I have used.

Verified Buyer

Published on 14/07/2018 à 20h30 following a purchase from 27/06/2018

Tremendous customer service. I ordered something which needed a couple of other items to work properly and they kindly contacted me and asked whether I still wanted it. How many do that?

Verified Buyer

Published on 13/07/2018 à 12h49 following a purchase from 22/05/2018

Excellent wesite with very detailed product information.
I bought the KP9 wireless alarm kit which to my surprise has proven to be very reliable and has excellent features.
UltraSecure technical support is also excellent with the engineers being very knowledgeable and helpful.

Verified Buyer

Published on 11/07/2018 à 13h48 following a purchase from 03/07/2018

I found this camera easy to set up with a very good picture. However it was not that good on wi-fi because it is a long way from the router. Have now set it via ethernet.

Verified Buyer

Published on 10/07/2018 à 14h59 following a purchase from 30/06/2018

first class 5 star

Verified Buyer

Published on 07/07/2018 à 12h09 following a purchase from 28/06/2018

very good ser vis c from start to finish

Verified Buyer

Published on 06/07/2018 à 16h54 following a purchase from 28/06/2018

Excellent.

Verified Buyer

Published on 06/07/2018 à 15h52 following a purchase from 27/06/2018

Great website. Very professional service and superb product

Verified Buyer

Published on 06/07/2018 à 15h17 following a purchase from 28/06/2018

brilliant 5 star staff 5 star

Verified Buyer

Published on 03/07/2018 à 17h18 following a purchase from 24/06/2018

very good

Acheteur Vérifié

Published on 30/06/2018 à 14h24 following a purchase from 24/04/2018

I recommend SecuriteMarche, excellent advice for purchase and very accommodating. Super professionals!

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Verified Buyer

Published on 30/06/2018 à 08h35 following a purchase from 20/06/2018

Excellent

Verified Buyer

Published on 29/06/2018 à 14h09 following a purchase from 21/06/2018

Excellent clear website, easy to use. The product was as described at a reasonable price and the delivery period was super fast.

Verified Buyer

Published on 28/06/2018 à 13h30 following a purchase from 19/06/2018

Very fast delivery and exactly as described, many thanks

Verified Buyer

Published on 27/06/2018 à 20h09 following a purchase from 18/06/2018

Service second to none, highly recommended

Verified Buyer

Published on 27/06/2018 à 14h54 following a purchase from 18/06/2018

Good product. Good service. Very satisfied

Verified Buyer

Published on 26/06/2018 à 14h10 following a purchase from 18/06/2018

Great service.

Acheteur Vérifié

Published on 26/06/2018 à 13h32 following a purchase from 22/05/2018

product well received, nothing to report, correct packaging and clear instructions.

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Acheteur Vérifié

Published on 26/06/2018 à 12h25 following a purchase from 18/05/2018

Nothing to complain about. The equipment works well. I am satisfied.

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Acheteur Vérifié

Published on 26/06/2018 à 06h55 following a purchase from 18/05/2018

fast delivery. serious site to highly recommend

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Acheteur Vérifié

Published on 25/06/2018 à 22h53 following a purchase from 28/05/2018

very good site, delivered in 2 days, efficient equipment I recommend it.

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Acheteur Vérifié

Published on 24/06/2018 à 19h33 following a purchase from 25/05/2018

Received within the agreed timeframe and well packaged... thank you

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Verified Buyer

Published on 24/06/2018 à 10h43 following a purchase from 14/06/2018

excellent

Acheteur Vérifié

Published on 22/06/2018 à 01h39 following a purchase from 03/05/2018

you can have full confidence for your orders SUPER SITE and the staff is available and very competent a very very satisfied customer it must be said when it's SUPER

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Acheteur Vérifié

Published on 21/06/2018 à 22h10 following a purchase from 09/05/2018

a very good relationship before the order and good advice.
Order in line with my expectations
A small programming issue but the customer service did a great job and even called me back to check if everything was OK
maximum score well deserved

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