Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2018
very good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/04/2018
The items ordered were a good price and quality. They were very swiftly delivered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2018
Effective, excellent and responsive customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2018
Speed, skills, telephone availability, good advice, Everything I ask for, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2018
Very good, received quickly and very good after-sales follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2018
no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2018
Very good product that I would not hesitate to reuse
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/04/2018
faultless. Quick service and a good product with clear instructions.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/04/2018
Excellent customer service as I had ordered the wrong remote and was sent an email and phone call to make sure I hadn't made a mistake after looking at my previous orders
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2018
In every way .. Very good...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2018
Very, very serious.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/04/2018
would definitely recommend ultrasecure for any security problems and questions that need answering, my order came in two days and it had been programmed so all I had to do was fit it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2018
Excellent site! A competent team, quality items (removable posts lot), I was even warned of a delivery change regarding the weight of the package. Unseen on the net! Bravo!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/04/2018
excellent service and excellent product. Very Happy Shopper.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2018
super fast, well packaged, and super functional material, delighted with this company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2018
fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2018
I received good information following my requests. The material works perfectly
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/02/2018
Hello, I was unfortunate to receive partially defective material from the factory. Despite the goodwill and professionalism shown by Mr. Christopher and Arthur, it took two months for me to be able to use my material. (I acknowledge the great difficulty in diagnosing this type of problem) Today, I have material with one inactive area, even if it is sufficient for the goal I set, I think that security market should have offered me a commercial gesture. Wishing you good reception A.JEANCLAUDE
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Response from Ultra Secure (ultrasecuredirect.com)
Hello Sir, Indeed, your malfunction was very particular. I am still satisfied to have managed to find the problem, as it was not easy. Fortunately, we know our material well! I asked Vincent to contact you again to offer you the exchange of the receiver, so that you are not blocked in the future by this inactive area. If I understood correctly, you would like to possibly keep the exchange detector, on which of course we can make you a gesture. I leave you to discuss the details with him (do not hesitate to call him directly if you have a moment). Personally remaining at your disposal if necessary. Best regards, Christopher
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2018
perfect advice
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/04/2018
I am very happy with the prompt service I received
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2018
Excellent product Customer service impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2018
The follow-up is up to par and very responsive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2018
Quality service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2018
Very good site. Good product. Very satisfied Fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2018
Product conforms! The transmission of the transmitter-receiver signal is excellent. Packaging and timing ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2018
competent and accommodating
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/04/2018
It's the second time I have bought from ultrasecuredirect, on both occasions service has been excellent. Also their after purchase support is fantastic
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2018
Very good service. They did not hesitate to call me in New Caledonia for information about my order. I highly recommend them
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2018
fast and without problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2018
Very good and very responsive with good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2018
Fast and efficient, great for a pro
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2018
super advice and package reception! to recommend, very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2018
very professional site, friendly and reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2018
product of very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2018
The sold material is efficient and the after-sales service is serious even for a simple inquiry about the operation. Highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2018
Excellent service. Rare!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2018
Very serious, attentive to potential problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2018
Very good, reliable
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