Customer reviews of Ultra Secure (ultrasecuredirect.com)

V

Verified Buyer

Rating: 5 out of 5

Published on 01/02/2018 à 17h43 following a purchase from 23/01/2018

Good

V

Verified Buyer

Rating: 5 out of 5

Published on 01/02/2018 à 13h14 following a purchase from 23/01/2018

Excellent addition to my security system

V

Verified Buyer

Rating: 5 out of 5

Published on 01/02/2018 à 08h14 following a purchase from 23/01/2018

What I wanted and received the next day securely packaged

V

Verified Buyer

Rating: 5 out of 5

Published on 31/01/2018 à 21h56 following a purchase from 23/01/2018

Very helpful and quick delivery. Very good product at a reasonable price

V

Verified Buyer

Rating: 5 out of 5

Published on 31/01/2018 à 17h58 following a purchase from 22/01/2018

Excellent products and service.

V

Verified Buyer

Rating: 5 out of 5

Published on 30/01/2018 à 16h27 following a purchase from 19/01/2018

Received on schedule and did what it said.

V

Verified Buyer

Rating: 5 out of 5

Published on 30/01/2018 à 15h47 following a purchase from 21/01/2018

It was very easy to order from ultra secure. The item was dispatched quickly and delivery was no issue.
Now looking around I could have saved a few pounds buying the items from different suppliers but I did not have the confidence that should I have an issue with the item that I would be able to get it sorted out.
But with Ultra Secure I felt confident that if I had any issues setting the item up or after installation I would have been able to contact them and they would have been able to assist in getting it up and running, so the extra few pounds spent was well worth it for the after sales support.

V

Verified Buyer

Rating: 5 out of 5

Published on 30/01/2018 à 15h37 following a purchase from 21/01/2018

Fast delivery good communication

V

Verified Buyer

Rating: 3 out of 5

Published on 30/01/2018 à 14h53 following a purchase from 22/01/2018

order arrived promptly but the batteries that should be included were not. I contacted Ultrasecure on th 23/01/18 who said they would look into this and get back to me the following day, so far i haven't heard anything from them now 30/01/18

Response from Ultra Secure (ultrasecuredirect.com) Published on 02/02/2018

Dear Customer
We are sorry for this oversight, the email came in late in the afternoon after the admin office was closed, my colleague had meant to review this the following morning and to be totally honest he forgot, we really apologize. You are 3 x AA batteries short, do you want us to send you three in the post or would you prefer a credit for 3 x AA batteries. Please let us know what suits you.

V

Verified Buyer

Rating: 5 out of 5

Published on 30/01/2018 à 14h10 following a purchase from 22/01/2018

Excellent service
The product arrived on time and was good quality
However it did not suit my purpose and I sent it back and was refunded fully

V

Verified Buyer

Rating: 5 out of 5

Published on 30/01/2018 à 14h00 following a purchase from 20/01/2018

very good service and very quick delivery time

V

Verified Buyer

Rating: 5 out of 5

Published on 30/01/2018 à 13h35 following a purchase from 21/01/2018

Very user friendly, Took time out to ring me to ensure I was purchasing the right product would use again and recommend to others

V

Verified Buyer

Rating: 3 out of 5

Published on 30/01/2018 à 13h28 following a purchase from 19/01/2018

The alarm is good but not a single word about the mains charger

V

Verified Buyer

Rating: 5 out of 5

Published on 30/01/2018 à 13h22 following a purchase from 21/01/2018

great service and email support.

V

Verified Buyer

Rating: 5 out of 5

Published on 27/01/2018 à 11h07 following a purchase from 18/01/2018

1st class, good products, secure, and recommended.

V

Verified Buyer

Rating: 5 out of 5

Published on 26/01/2018 à 16h10 following a purchase from 18/01/2018

Good, fast delivery. Great item!

V

Verified Buyer

Rating: 5 out of 5

Published on 25/01/2018 à 16h39 following a purchase from 16/01/2018

Great service. Highly recommend.

V

Verified Buyer

Rating: 5 out of 5

Published on 24/01/2018 à 18h08 following a purchase from 14/01/2018

An excellent product, and smooth efficient service.

V

Verified Buyer

Rating: 5 out of 5

Published on 24/01/2018 à 13h24 following a purchase from 15/01/2018

Easy to order, goods arrived promptly

V

Verified Buyer

Rating: 5 out of 5

Published on 23/01/2018 à 18h20 following a purchase from 15/01/2018

Have purchased from this company more than once. They offer a greate range of security and alarm products and very helpful after sales advice.

V

Verified Buyer

Rating: 5 out of 5

Published on 23/01/2018 à 16h12 following a purchase from 12/01/2018

Great response equipment does what it says on the tin. Highly recommend

V

Verified Buyer

Rating: 5 out of 5

Published on 23/01/2018 à 13h34 following a purchase from 15/01/2018

Rapid dispatch of my order

V

Verified Buyer

Rating: 5 out of 5

Published on 23/01/2018 à 13h09 following a purchase from 12/01/2018

Excellent store, easy to order, everything turned up promptly. It came with good instructions and there are video instructions on the website. Would definitely use again for future purchases

V

Verified Buyer

Rating: 5 out of 5

Published on 23/01/2018 à 13h01 following a purchase from 15/01/2018

Very good

V

Verified Buyer

Rating: 5 out of 5

Published on 21/01/2018 à 09h39 following a purchase from 12/01/2018

Very helpful, quick delivery.

V

Verified Buyer

Rating: 5 out of 5

Published on 19/01/2018 à 19h51 following a purchase from 10/01/2018

First class website, good products that work and excellent service

V

Verified Buyer

Rating: 5 out of 5

Published on 19/01/2018 à 14h38 following a purchase from 10/01/2018

Excellent service and product as described. Thanks

V

Verified Buyer

Rating: 5 out of 5

Published on 18/01/2018 à 22h20 following a purchase from 31/12/2017

I'm very happy. Easy to purchase. Can use PayPal. Sent out quickly. Good instructions and brilliant product which does exactly what was promised.

V

Verified Buyer

Rating: 5 out of 5

Published on 18/01/2018 à 14h23 following a purchase from 09/01/2018

Excellent service, excellent product, and technical support.
Just what I wanted.

V

Verified Buyer

Rating: 5 out of 5

Published on 16/01/2018 à 16h39 following a purchase from 06/01/2018

Good product ,fast delivery.

V

Verified Buyer

Rating: 5 out of 5

Published on 16/01/2018 à 16h11 following a purchase from 07/01/2018

Great product and good customer service

V

Verified Buyer

Rating: 5 out of 5

Published on 16/01/2018 à 15h02 following a purchase from 05/01/2018

Very goid

V

Verified Buyer

Rating: 5 out of 5

Published on 11/01/2018 à 13h29 following a purchase from 01/01/2018

Been using this company for years, for both home and farm protection Always been very pleased with the aftersale service as well. Will use again without a doubt.

V

Verified Buyer

Rating: 5 out of 5

Published on 10/01/2018 à 20h10 following a purchase from 30/12/2017

very good and efficient shop purchase arrived om time and very good instructions on fitting purchase.MR JS Bedford.

V

Verified Buyer

Rating: 5 out of 5

Published on 10/01/2018 à 17h30 following a purchase from 30/12/2017

Very good items arrived ok would recommend

V

Verified Buyer

Rating: 5 out of 5

Published on 10/01/2018 à 15h24 following a purchase from 30/12/2017

Excellent customer service

V

Verified Buyer

Rating: 5 out of 5

Published on 09/01/2018 à 23h06 following a purchase from 27/12/2017

Received fine and the products are working great so far! Thanks!

V

Verified Buyer

Rating: 5 out of 5

Published on 09/01/2018 à 19h02 following a purchase from 26/12/2017

Really good service ,answer emails promptly and on the end of the phone if any problems .if the product is good as the service I will be very pleased.I will probably return

V

Verified Buyer

Rating: 5 out of 5

Published on 06/01/2018 à 18h58 following a purchase from 29/12/2017

Very efficient service

V

Verified Buyer

Rating: 5 out of 5

Published on 06/01/2018 à 15h09 following a purchase from 28/12/2017

Very good. Clear pictures of items
Easy to find on site