Customer reviews of Ultra Secure (ultrasecuredirect.com)

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Verified Buyer

Rating: 5 out of 5

Published on 01/09/2017 à 14h04 following a purchase from 23/08/2017

fast service, great product

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Verified Buyer

Rating: 5 out of 5

Published on 30/08/2017 à 21h11 following a purchase from 21/08/2017

Web site is easy to use , prices are very competitive ( and no charge for using a credit card ) ,ordering was straightforward , delivery was superb and goods extremely well packed and best of all by following the supplied instructions the product was simple to install - all round excellent service .

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Verified Buyer

Rating: 5 out of 5

Published on 29/08/2017 à 18h10 following a purchase from 20/08/2017

Ease of set. Does a great job. Would recommend.

V

Verified Buyer

Rating: 5 out of 5

Published on 29/08/2017 à 08h45 following a purchase from 18/08/2017

Good delivery speed and invoicing. Will use again going forward.

V

Verified Buyer

Rating: 5 out of 5

Published on 27/08/2017 à 09h15 following a purchase from 17/08/2017

5 Star.

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Verified Buyer

Rating: 5 out of 5

Published on 24/08/2017 à 21h58 following a purchase from 15/08/2017

Have dealt with this company for some time and have always had good service and very quick delivery

V

Verified Buyer

Rating: 5 out of 5

Published on 24/08/2017 à 13h07 following a purchase from 15/08/2017

Ordering process was easy and the delivery promised next day was on time. the item came well packed and padded to avoid damage during transit by the courier. Inspection of the item showed all the parts were there the post no damage and was in working order, but has yet to be fitted. Would I use Ultrasecuredirect again - Yes. definitely.

V

Verified Buyer

Rating: 5 out of 5

Published on 23/08/2017 à 16h29 following a purchase from 15/08/2017

Found all that I need for now thanks very fast service.

V

Verified Buyer

Rating: 5 out of 5

Published on 23/08/2017 à 14h30 following a purchase from 15/08/2017

excellent service, received items next day even though we ordered after the cutoff. Product is good and is the only one in the low price range, the other units we ordered from elsewhere were 2 and a half times the price. It does show that they are cheaper but they are still of good quality.

V

Verified Buyer

Rating: 5 out of 5

Published on 22/08/2017 à 17h48 following a purchase from 12/08/2017

all good, ta - arrived quickly and as advertised- will use again

V

Verified Buyer

Rating: 5 out of 5

Published on 21/08/2017 à 18h31 following a purchase from 28/07/2017

Fantastic customer service, responded quickly to a query, product as described.
Would recommend this company.

V

Verified Buyer

Rating: 5 out of 5

Published on 20/08/2017 à 00h45 following a purchase from 08/08/2017

Excellent website - full spec and prices easily accessible + useful tags for ancillary items which may be needed with the item. Very fast delivery and supremely well packed

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Verified Buyer

Rating: 5 out of 5

Published on 19/08/2017 à 22h23 following a purchase from 06/08/2017

I will use again

V

Verified Buyer

Rating: 5 out of 5

Published on 19/08/2017 à 15h49 following a purchase from 11/08/2017

Spoke to someone at ultra secure they advised me and the product was perfect for my requirements.

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Verified Buyer

Rating: 5 out of 5

Published on 19/08/2017 à 14h58 following a purchase from 11/08/2017

FIRST CLASS SERVICE AND 1ST CLASS EQUIPMENT

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Verified Buyer

Rating: 5 out of 5

Published on 19/08/2017 à 12h09 following a purchase from 04/08/2017

excellent service

V

Verified Buyer

Rating: 5 out of 5

Published on 17/08/2017 à 13h39 following a purchase from 09/08/2017

Great company making excellent product

V

Verified Buyer

Rating: 5 out of 5

Published on 17/08/2017 à 09h53 following a purchase from 07/08/2017

Very good product with excellent speedy service

V

Verified Buyer

Rating: 5 out of 5

Published on 16/08/2017 à 21h06 following a purchase from 07/08/2017

It was an easy to understand website and fairly self explanetary and user friendly. No complaints whatsoever.

V

Verified Buyer

Rating: 5 out of 5

Published on 16/08/2017 à 13h12 following a purchase from 08/08/2017

speedy delivery

V

Verified Buyer

Rating: 5 out of 5

Published on 16/08/2017 à 13h01 following a purchase from 06/08/2017

Very good, great service. I would recommend

V

Verified Buyer

Rating: 5 out of 5

Published on 15/08/2017 à 19h06 following a purchase from 05/08/2017

Dispatched very quickly.I went back with a query which was answered quickly

V

Verified Buyer

Rating: 5 out of 5

Published on 15/08/2017 à 17h26 following a purchase from 07/08/2017

Happy with the product and when I called them with a querie, would recommend this company.

V

Verified Buyer

Rating: 5 out of 5

Published on 15/08/2017 à 14h38 following a purchase from 04/08/2017

Ordered 2 telescopic posts, arrived 2 days later. Well packaged and look well made, not installed yet but I think they will look the business.

V

Verified Buyer

Rating: 5 out of 5

Published on 15/08/2017 à 14h02 following a purchase from 05/08/2017

Good kit, as described and it arrived on time. All good

V

Verified Buyer

Rating: 5 out of 5

Published on 15/08/2017 à 13h33 following a purchase from 05/08/2017

Excellent product and speedy delivery

V

Verified Buyer

Rating: 5 out of 5

Published on 12/08/2017 à 21h55 following a purchase from 24/07/2017

Great to deal with and very knowledgeable technical support

V

Verified Buyer

Rating: 5 out of 5

Published on 12/08/2017 à 15h40 following a purchase from 03/08/2017

Exc.ellent customer service and speedy delivery. Clear instructions given to set up the additional sensor. Very pleased, thank you

V

Verified Buyer

Rating: 5 out of 5

Published on 12/08/2017 à 14h38 following a purchase from 03/08/2017

Awesome little alarm and great comms

V

Verified Buyer

Rating: 3 out of 5

Published on 10/08/2017 à 19h51 following a purchase from 02/08/2017

Very good. However the currier let them down, 4 time slots given and never turned up, rang and complained and the goods were delivered next morning.

Response from Ultra Secure (ultrasecuredirect.com) Published on 11/08/2017

Dear Customer
Thank you for the review, sorry for the problems with the delivery. We have made enquires with UK Mail who were the courier, and it appears they had a Vehicle Breakdown on this particular day which obviously created all types of problems. We do use two couriers plus the Royal Mail for our deliveries allowing us to compare the services our customers get, and although all three are very good for most deliveries, they do all have occasional problems which is unfortunately out of our hands, and no one service is any better than the other to be honest.
I hope this will not stop you using Ultra Secure in the future.
Regards
Mick

V

Verified Buyer

Rating: 5 out of 5

Published on 10/08/2017 à 13h06 following a purchase from 31/07/2017

Very good delivery service

V

Verified Buyer

Rating: 5 out of 5

Published on 09/08/2017 à 16h19 following a purchase from 22/07/2017

Frist Class..!

V

Verified Buyer

Rating: 5 out of 5

Published on 09/08/2017 à 14h08 following a purchase from 31/07/2017

All good, quick and easy order, quick response to follow up questions

V

Verified Buyer

Rating: 5 out of 5

Published on 09/08/2017 à 14h02 following a purchase from 01/08/2017

VERY GOOD WEBSITE, GOODS COME WELL PACKED. THEY GET 100% FROM ME. VERY PLEASED.

V

Verified Buyer

Rating: 5 out of 5

Published on 09/08/2017 à 13h55 following a purchase from 30/07/2017

Although the product I ordered didn't suit my requirements, UltraSecure tech support were excellent in advising me to return the product for a credit

V

Verified Buyer

Rating: 5 out of 5

Published on 08/08/2017 à 21h13 following a purchase from 29/07/2017

Very good service.

V

Verified Buyer

Rating: 5 out of 5

Published on 07/08/2017 à 11h38 following a purchase from 28/07/2017

Delivered on time as described..

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Verified Buyer

Rating: 5 out of 5

Published on 05/08/2017 à 14h47 following a purchase from 27/07/2017

Fast delivery and system arrived preprogrammed so all i had to do was insert Batterys and attach sensors to my garage .saving me a whole lot of time

V

Verified Buyer

Rating: 5 out of 5

Published on 04/08/2017 à 14h00 following a purchase from 24/07/2017

Good service good product very pleased with zed lock would recommend it to anyone requiring his type of security.

V

Verified Buyer

Rating: 5 out of 5

Published on 04/08/2017 à 13h41 following a purchase from 27/07/2017

excellent