English 
V
Rating: 5 out of 5
Prompt Delivery sound product
Just what we was looking for
Just what we was looking for
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 1, 2, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
Brilliant products and I found the product I purchased to be easy to set up and it seems reliable
I recommend this company, fast delivery too
I recommend this company, fast delivery too
V
Rating: 5 out of 5
Good
V
Rating: 5 out of 5
all ok.
V
Rating: 5 out of 5
was advised by on line customer services which product would most suit my needs and it works absolutely perfectly. Arrived quickly and easy to set up. I would recommend this company
V
Rating: 5 out of 5
security post first class
delivery first class
delivery first class
V
Rating: 5 out of 5
4 characters minimum
V
Rating: 5 out of 5
Fast and Efficient
V
Rating: 5 out of 5
Purchased a system before. Excellent price and quality product. Easy to follow instructions. Superb back up service if assistance is needed. Couldn't wish for better.
V
Rating: 5 out of 5
Great thanks
V
Rating: 5 out of 5
Excellent great service.
V
Rating: 5 out of 5
First class products and support.
V
Rating: 3 out of 5
Some clearer advice around the positionglobe of PIRS would be useful.
Response from Ultra Secure (ultrasecuredirect.com)
Hi Claire
Yes, we are happy with this, please call to arrange in advance because we are talking about peoples Security, we only see one party at a time.
Yes, we are happy with this, please call to arrange in advance because we are talking about peoples Security, we only see one party at a time.
V
Rating: 5 out of 5
Excellent service and easy to use website.
V
Rating: 5 out of 5
excellent goods and fast service 5 *
V
Rating: 5 out of 5
Fast and efficient good service
V
Rating: 5 out of 5
This is a Premier Division Company. The service from initial sales contact to after sales service was exemplary. Nothing was too much trouble. This is how all Companies should trade. The personal alarm that I purchased from them literally saved my mothers life. I would not hesitate to recommend them and their products to anyone. Use them with 100% confidence.
V
Rating: 5 out of 5
Excellent service, helpful when I made enquires and delivery is quick.
V
Rating: 5 out of 5
Brilliant
V
Rating: 5 out of 5
Excellent service and products.
V
Rating: 5 out of 5
Brilliant arrived very quickly Great product
V
Rating: 5 out of 5
excellent before and later service
V
Rating: 5 out of 5
Service was excellent!
V
Rating: 5 out of 5
very good
V
Rating: 5 out of 5
very good
V
Rating: 5 out of 5
Very quick thanks
V
Rating: 5 out of 5
Excellent service from order to delivery
V
Rating: 5 out of 5
Very pleased with their products, and received delivery within 24 hours.
Would strongly recommend to anyone.
Would strongly recommend to anyone.
V
Rating: 5 out of 5
Nice fast delivery
V
Rating: 5 out of 5
Great delivery. Great products
V
Rating: 5 out of 5
Excellent service. Thank you.
V
Rating: 5 out of 5
Very easy to use website, with good description of the product and what is used are, easy transaction and speedy delivery.
V
Rating: 5 out of 5
fast efficient service
V
Rating: 2 out of 5
I have been a customer for many years and have always been very satisfied with the products. I recently ordered a replacement sensor for my wireless security system and it was necessary to re-establish my account. I was very surprised and disappointed to receive an e-mail regarding security online which printed very clearly my password. As I had used this password for many other websites, including online banking, I had to spend some time changing the password on these sites. Not so ultrasecure !
Response from Ultra Secure (ultrasecuredirect.com)
Dear Sir
Thank you for the email, your password was always fully encrypted in the database, this was a personal email only to you, reminding you of the password you had chosen, however we can see many customers may not like this, therefore we have since removed the feature. The email will now state Password: Encrypted.
Regards
Mark
Regards
Thank you for the email, your password was always fully encrypted in the database, this was a personal email only to you, reminding you of the password you had chosen, however we can see many customers may not like this, therefore we have since removed the feature. The email will now state Password: Encrypted.
Regards
Mark
Regards
V
Rating: 5 out of 5
excellent product very authentic fast postage highly recommend
V
Rating: 2 out of 5
Basically the intercom phones struggle through masonry - limited to 20m max.
Response from Ultra Secure (ultrasecuredirect.com)
Dear Sir
I am sorry you have a problem with the Wireless Intercom, all of the Intercoms we sell are tested and advertised as results after 'clear line of sight' tests, we do not just rely of manufacturers claims as we always do our own tests. Wireless signals have to be tested this way, because there can be so many seen and unseen obstructions that may block a wireless signal, this could be unseen steel or electronics inside wall cavities, it can be local Wireless Transmission from devices such as TV, Broadband, Jammed (faulty) Wireless Electronics and many other factors, some that us the general public may not know about.
Because of this, we offer a clear 30-day money back to all customers, this gives them plenty of time to test the Intercom in their environment, if for any reason it doesn't work it can be sent back for a full refund providing it hasn't been damaged. It is impossible for us to know every eventuality in each installation, we apologize if this has caused you some inconvenience.
I am sorry you have a problem with the Wireless Intercom, all of the Intercoms we sell are tested and advertised as results after 'clear line of sight' tests, we do not just rely of manufacturers claims as we always do our own tests. Wireless signals have to be tested this way, because there can be so many seen and unseen obstructions that may block a wireless signal, this could be unseen steel or electronics inside wall cavities, it can be local Wireless Transmission from devices such as TV, Broadband, Jammed (faulty) Wireless Electronics and many other factors, some that us the general public may not know about.
Because of this, we offer a clear 30-day money back to all customers, this gives them plenty of time to test the Intercom in their environment, if for any reason it doesn't work it can be sent back for a full refund providing it hasn't been damaged. It is impossible for us to know every eventuality in each installation, we apologize if this has caused you some inconvenience.
V
Rating: 5 out of 5
Excellent product, prompt delivery, very good customer service with help and advice.
V
Rating: 5 out of 5
First class product fast delivery
V
Rating: 5 out of 5
Excellent
V
Rating: 5 out of 5
excelent