Customer reviews of Ultra Secure (ultrasecuredirect.com)

9,6 /10

Based on 10 832 published reviews

5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 17/01/2017 à 13h55 following a purchase from 20/11/2016

Nothing to report, conforms to the order and delivered on time

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Acheteur Vérifié

Published on 17/01/2017 à 13h33 following a purchase from 08/12/2016

Very good, everything worked on the first try; I will complete this equipment a little later.

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Verified Buyer

Published on 17/01/2017 à 13h22 following a purchase from 06/01/2017

The advertised 600 meter range doesn't live up to the claim. We have a home office at the end of a average garden (25m). The comms between the sender unit and the office hand set is poor (crakerly) and intercom between the two hand sets doesn't work unless we move from our front door to the back of the house. Which isn't any use to be honest. For the price and the lack of distance I'd only rate this average. Not that impressed.

Response from Ultra Secure (ultrasecuredirect.com) Published on 17/01/2017

Dear Sirs
I am very sorry you are not getting the expected range on this product at your site, we regularly test these products in an open air location and nearly always get 700 metre operational range, in all weather.
All manufacturers of Wireless Equipment have to measure operating distances in open air because it is impossible to know what obstructions or unseen interferences could come into play in any location.
Unseen interference can come from many objects and quite possibly from a neighbouring property.
If you want to return the Handsets for us to test, we are happy to do this and obviously should we find a technical problem we would replace the part.
Once again we are sorry you are not getting the expected operating range from the system.

Acheteur Vérifié

Published on 17/01/2017 à 12h57 following a purchase from 21/12/2016

Easy navigation on the site
Excellent advice given by phone. Great kindness

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Acheteur Vérifié

Published on 17/01/2017 à 12h50 following a purchase from 29/11/2016

EXCELLENT !!!

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Acheteur Vérifié

Published on 17/01/2017 à 12h43 following a purchase from 05/12/2016

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 17/01/2017 à 12h40 following a purchase from 09/12/2016

very good, order received on time, I recommend this serious site

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Acheteur Vérifié

Published on 17/01/2017 à 12h33 following a purchase from 18/11/2016

Very good after-sales service.

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Acheteur Vérifié

Published on 17/01/2017 à 11h49 following a purchase from 14/11/2016

The ordered product gives me complete satisfaction, the reception went well with tracking number, in short, all good.

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Acheteur Vérifié

Published on 17/01/2017 à 11h38 following a purchase from 09/12/2016

very good, impeccable service I recommend.

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Acheteur Vérifié

Published on 17/01/2017 à 11h24 following a purchase from 21/11/2016

Everything is perfect, good contact and quickly delivered. It's OK I recommend this site. Well done

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Acheteur Vérifié

Published on 17/01/2017 à 11h13 following a purchase from 05/12/2016

The product description matches the received item

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Acheteur Vérifié

Published on 17/01/2017 à 11h03 following a purchase from 15/12/2016

Good quality-price ratio
Fast delivery

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Acheteur Vérifié

Published on 17/01/2017 à 10h10 following a purchase from 20/12/2016

Very satisfied !!

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Acheteur Vérifié

Published on 17/01/2017 à 09h56 following a purchase from 10/12/2016

Perfect

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Acheteur Vérifié

Published on 17/01/2017 à 09h42 following a purchase from 22/12/2016

Nothing to add, well done!

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Acheteur Vérifié

Published on 17/01/2017 à 09h41 following a purchase from 07/12/2016

Very good service, satisfactory product.

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Acheteur Vérifié

Published on 17/01/2017 à 09h41 following a purchase from 01/12/2016

SUPER seller, fast shipping and excellent quality material purchased.

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Acheteur Vérifié

Published on 17/01/2017 à 09h39 following a purchase from 07/12/2016

Nothing to add, it's impeccable all around. Well done!

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Acheteur Vérifié

Published on 17/01/2017 à 09h39 following a purchase from 26/12/2016

Responsiveness and contact

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Acheteur Vérifié

Published on 17/01/2017 à 09h25 following a purchase from 12/12/2016

Very good. Exceptional after-sales service

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Acheteur Vérifié

Published on 17/01/2017 à 09h25 following a purchase from 15/11/2016

Order as expected, fast delivery

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Acheteur Vérifié

Published on 17/01/2017 à 09h23 following a purchase from 20/12/2016

Fast, product well packaged, matches the products seen online ... Nothing to add

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Acheteur Vérifié

Published on 17/01/2017 à 09h20 following a purchase from 31/12/2016

Serious company with ultra-fast delivery, congratulations to the whole team. See you soon

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Acheteur Vérifié

Published on 17/01/2017 à 09h14 following a purchase from 07/12/2016

Very practical, the product I selected meets my expectations, it perfectly fulfills my needs.

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Acheteur Vérifié

Published on 17/01/2017 à 08h59 following a purchase from 19/12/2016

Reliable, very fast delivery, nothing to add

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Acheteur Vérifié

Published on 17/01/2017 à 08h48 following a purchase from 16/12/2016

Very responsive after-sales service, I contacted them for help with installation, the person I spoke to was very competent. Good value for money product, I plan to recommend products from the same range to complete.

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Acheteur Vérifié

Published on 17/01/2017 à 08h18 following a purchase from 21/12/2016

Perfect. I use this alarm to secure an agricultural shed.

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Acheteur Vérifié

Published on 17/01/2017 à 08h09 following a purchase from 20/12/2016

Very good

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Acheteur Vérifié

Published on 17/01/2017 à 08h09 following a purchase from 11/12/2016

Very practical

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Acheteur Vérifié

Published on 17/01/2017 à 08h09 following a purchase from 05/12/2016

Excellent commercial service, very good advice before purchase.

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Acheteur Vérifié

Published on 17/01/2017 à 08h07 following a purchase from 03/12/2016

No problem. In case of an issue, a contact person online without extra charge.

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Acheteur Vérifié

Published on 17/01/2017 à 07h54 following a purchase from 09/12/2016

Very good site and good contact

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Acheteur Vérifié

Published on 17/01/2017 à 07h37 following a purchase from 20/12/2016

Very good. Technicians are attentive.

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Acheteur Vérifié

Published on 17/01/2017 à 07h35 following a purchase from 20/12/2016

Speed and compliance.

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Acheteur Vérifié

Published on 17/01/2017 à 07h19 following a purchase from 08/12/2016

Perfect

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Acheteur Vérifié

Published on 17/01/2017 à 07h17 following a purchase from 14/12/2016

Good value products that work and very good service.
Nothing to complain about

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Acheteur Vérifié

Published on 17/01/2017 à 06h48 following a purchase from 29/12/2016

Really very good

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Acheteur Vérifié

Published on 17/01/2017 à 06h47 following a purchase from 30/12/2016

Really pros, thank you

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Acheteur Vérifié

Published on 17/01/2017 à 06h33 following a purchase from 03/12/2016

Very responsive customer service, everything works, greetings!

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