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Rating: 5 out of 5
Great follow-up, good responsiveness, pleasant and professional interlocutors. Nothing to complain about.
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Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 1, 2, 3 and 5 stars
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Rating: 5 out of 5
fast delivery, simple and effective product
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Rating: 5 out of 5
Excellent site, very clear, good definitions of products, and upon receipt, compliant in all respects. I recommend this site.
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Rating: 5 out of 5
very good
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Rating: 5 out of 5
Very very good, and on top of that, a great technical service to help and advise you.
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Rating: 5 out of 5
An anomaly: a zone composed of a door contact and a motion detector seems to pick up a pirate signal that causes a rapid permanent flashing of the concerned LED. It is necessary to cut the power to stop this. The operation of the system is not affected by this phenomenon. Do you have an explanation? The two systems I recently installed present the same anomaly. A similar installation from three or four years ago that I also did does not present this anomaly (the elements are the same, except for the power transformer). VAROQUI Roger 27, rue de Carling 57490 L'HÔPITAL. Tel. 0387935848
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Rating: 5 out of 5
Deadlines respected, well informed by phone, and product working very well at a distance of 140 meters with additional antenna. Purchase without problem.
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Rating: 5 out of 5
good reception and customer listening, good product
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Rating: 5 out of 5
Very professional, M. Toni
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Rating: 5 out of 5
very understandable and well detailed site.
Excellent technical phone support.
I highly recommend it.
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Excellent technical phone support.
I highly recommend it.
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Rating: 5 out of 5
Nothing to report perfect
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Rating: 5 out of 5
very good service
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Rating: 5 out of 5
very satisfied; both with the product and the advice.
Thank you again
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Rating: 5 out of 5
no problem
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Rating: 5 out of 5
Very good service, quality material working well, sound advice, the only negative point: a bit expensive rates.
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Rating: 5 out of 5
perfect
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Rating: 5 out of 5
very good
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Rating: 5 out of 5
missing the explanatory manual for commissioning
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Rating: 5 out of 5
A lot of professionalism, very good follow-up of the order and its delivery. Very good packaging of the material for transport.
Material very easy to install and perfect functioning, in line with what I expected.
Thank you!
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Material very easy to install and perfect functioning, in line with what I expected.
Thank you!
A
Rating: 3 out of 5
Very good contacts. The ULTRACOM600 material has good performance (range, sound clarity). However, 2 returns were necessary: the first return due to the malfunction of the 12 volts external replaced by a 6 volts external power supply. However, this modification led to a malfunction of the microphone of the board, hence a second return for repair. Now everything is OK and the material works correctly. The relationship with the supplier has always been excellent.
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Rating: 5 out of 5
Very serious No delivery problems. Site to remember.
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Rating: 5 out of 5
Very satisfied.
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Rating: 5 out of 5
Super and fast
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Rating: 5 out of 5
Serious, very good
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Rating: 5 out of 5
Professionalism and listening to the customer, very detailed catalog and very fast deliveries.
This order gave me complete satisfaction. Thank you
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This order gave me complete satisfaction. Thank you
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Rating: 5 out of 5
installation working moderately indoors and well on the porch despite the distance and obstacles - very well advised and good follow-up everything is perfect to recommend - best regards
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Rating: 5 out of 5
Very very good!
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Rating: 5 out of 5
EXCELLENT DEAL
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Rating: 5 out of 5
5 stars, nothing to say!
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Rating: 5 out of 5
fast and compliant
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Rating: 5 out of 5
Very serious, package received at the relay point the next day.
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Rating: 5 out of 5
really surprised by your efficiency and professionalism
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Rating: 5 out of 5
Serious and honest site. After-sales service and advice competent, helpful and friendly.
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Rating: 5 out of 5
Excellent
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Rating: 5 out of 5
perfect
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Rating: 5 out of 5
Perfect.
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Rating: 5 out of 5
Simple to use site, navigation is easy, shipping times are respected; I placed a first order and am currently very satisfied, other more well-known sites do not send these products to the overseas territories, which is really a shame! I will not hesitate to recommend this site to my friends and others.
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Rating: 5 out of 5
all good
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Rating: 5 out of 5
very very good, good personalized follow-up and very good products. prices are very reasonable. I will come back. Jean Pascal Advertising
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Rating: 5 out of 5
*****
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