Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
I bought 5 parking bollards for my parking spaces in front of my house for use by my tenants as annoyingly were being used by other households.
Solves that problem ????
Excellent products, extremely happy with their service and goods were shipped securely and quick delivery.
Highly recommend
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/08/2023
Excellent service - protect 800 system works very well
Great range an the remote arming confirmation light makes a huge difference if you are used to outdoor alarms for farm buildings - never really knowing if the system armed as you drive away!
Range seems to be about 300m for my location and false alarms have been eliminated
Perfect system to secure remote property as long as you have power and a mobile signal
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/08/2023
Great customer service, I had a couple of queries about a product so i rang and they were extremely helpful & went above and beyond. Really fast delivery aswell
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/08/2023
Excellent service once again
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/08/2023
It's installed, came within times specified, was well package. All in all brilliant.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/08/2023
I wanted to alarm my garage I have motorcycle in there I struggle to set it up but with help from my son-in-law we got it done and working well the alarm is in my house about 12mts away
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/08/2023
I was very impressed by the speed of delivery and the quality of the machine which was also simplicity itself to put into use.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/08/2023
Very good.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 16/08/2023
I've bought numerous bollards from you. And this time I purchased 2 and they weee sent to the wrong address and luckily I located them myself but, I also lost out on lj eg as the day I was supposed to fit them had passed. And I had to give a discount.
Response from Ultra Secure (ultrasecuredirect.com)
Dear Sir Thank you for sharing your feedback. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. The tracking information provided from the courier appears to show that this was delivered to a neighbour and we are sorry that they do not appear to have followed their own processes with regards to notifying you of their actions and leaving a card with the required information. Please do accept our apologies for any inconvenience that this has caused, and we do hope you will give us a chance to do better in the future. Kind regards Stuart
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/08/2023
Prompt service and an excellent product, would highly recommend this company
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/08/2023
Very easy site to search products & easy to order. Very speedy delivery & totally satisfied with product..would highly
recommend . Would definitely use again.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/08/2023
very good service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/08/2023
The company was prompt in responding to my email enquiry and answered my questions professionally and informatively.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/08/2023
Excellent website,easy to follow ordering instructions.
Items arrived ontime.
Good quality items,good value for money.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/08/2023
Very quick delivery after placing order. Delighted with product I purchased.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/08/2023
Great service and delivery, you cannot ask for anything better. A1+++++
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/08/2023
Very pleased with the product / easy to set up and install
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/08/2023
The ordering process was quick and easy and as to the postage, very fast. I had no problems at all. The alarm was up and running in no time. Very pleased.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/08/2023
Good quality good value easy to use and instal very quick and top Delivery company will definitely use again
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/08/2023
Ordered on-line, website easy to navigate around, item delivered quickly and well packaged. Overall, a good company to deal with!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2022
Always available and friendly for information.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/08/2023
good all round service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/07/2023
Easy site to use , all items have a clear description showing good images and sizes.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/07/2023
Very pleased with both the service and the product. Very fast delivery.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/07/2023
Clear communication of delivery time. Accurate and straight forward.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/07/2023
Excellent, No probs, easy to use.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/07/2023
Excellent communication and fast despatch with next day delivery.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/07/2023
This is a great product. Better than I had anticipated. Delivery and support was/ is excellent too.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/07/2023
good advice on phone and very quick delivery of product
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/07/2023
Easy to deal with. Quick dispatch.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/07/2023
Great quality and decided to install the removable bollard myself which was straight forward, Great product and price
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/07/2023
We had never ordered from Ultra Secure Direct before so as with any new business we deal with we were a little unsure, but we had absolutely no reason to worry. The website was very easy to navigate around and the product information was excellent reassuring us that we were purchasing the correct product for our needs. All communications were very clear and our delivery arrived quickly and well packaged. I would recommend Ultra Secure Direct to anyone and will definitely be a return customer next time we have a need they can meet. So refreshing to deal with a company that actually delivers on its promises and does what it says it will do. Thank you so much!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/07/2023
Excellent product and delivered on time
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/07/2023
Excellent service and great product! I purchased a BT Caravan PIR & Internal Siren kit with a further PIR and remote to be installed on my boat. This arrived in a day! - and I was delighted to find that all units had been paired to work together. The kit came with all the necessary batteries and the caravan alarm stickers had been changed to those relating to a boat. It was extremely easy to set up the alarm, test it and find that the kit is very good value for money. On this experience I thoroughly recommend this company.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/07/2023
Should certainly do the trick!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/07/2023
Helpful on the phone. Easy to order and arrived the next day.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/07/2023
Easy order process, quick delivery, excellent quality goods well packed. Looking forward to installing and putting into use.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/07/2023
I purchased the BT Wireless PIR Motion Sensor Alarm for the sole purpose of protecting my shed. Reading the reviews I wasn't sure if the alarm reset itself once triggered. I wouldn't want it staying on till the batteries ran down, nor would my neighbours. I rang Ultrasecure sales dept and they confirmed that the alarm does reset itself after 2 minutes and will go again and again if triggered. Delivery was quicker than stated when ordered and alarm quite simple to install and operate. The alarm is VERY LOUD. My obnly negative comment would be to include better quality fixing screws rather than cheap chinese. Other than that, so far i'm well impressed.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2023
After explicit information, I ordered, received quickly, installed in less than 5 minutes, very good careful packaging. Works very well despite the distance between the transmitter and receiver, it's clear and neat. Happy with my purchase. By the way, I bought another product.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/07/2023
This dummy box was actually to replace a corroded working box. I picked it for it's depth allowing me to fit the existing alarm siren. An added bonus is the flashing led ( battery driven ). It did the trick and I may even purchase two more to cover rest of the house.
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