Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
The product is excellent, does exactly as described and Technical support was very responsive. My issue was resolved quickly and was not a defect with the product. Would highly recommend and will be returning for more products.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/01/2023
Amazing results ordered on Sunday received on Tuesday always have a great turnaround many thanks
Marc M&N Cleaning Specialists.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/01/2023
Good quality goods easy to install seems to be doing what i want it to do protecting my garage good customer service and email replies quick
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 25/01/2023
It took a week for the item to arrive and then only after I contacted the firm saying it had not arrived. The item I got has been activated and worked well.
Response from Ultra Secure (ultrasecuredirect.com)
Dear Mr Baker We are sorry the Remote Control took a while to deliver, we despatched the goods immediately and sent it by Royal Mail, unfortunately Royal Mail still appear to be struggling in some areas following the disruption of the recent strikes. Hopefully they will be back to normal soon, in the meantime we are sending more parcels by Courier Best Regards Mark
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2023
Good product, easy to install all at reasonable prices. Fast delivery. They are very responsive to the customer's needs and available to provide assistance if necessary.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/01/2023
Excellent product Excellent price delivered very quickly.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2023
Excellent, not yet installed the product. Delivery perfect, robust product. Waiting for my vocal SIM card??
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2022
Very satisfied, top device, very good information
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
Quality product, with hyper professional advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2023
Deadlines and products as expected, very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2023
Equipment conforms to the announcement. Fast and careful delivery. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2023
First experience very satisfactory. Serious and attentive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2023
I recommend this e-commerce site, real professionals attentive to the clientele and guided me in my final choice
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/01/2023
Arrived next day, quicker than anticipated. Good product. Very happy with the service from UltraSecure Direct.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2022
Impeccable reception and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2022
Super products, top service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2022
Hello
Very good for the responsiveness to the order and reliable product.
Thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/01/2023
great product and the staff where very helpful with a quick response to my email
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2022
Information is completely correct and satisfactorily completed by the advisors on the phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2022
Very satisfied with the site and the delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
Very good communication by phone, good advice, materials received quickly and meet expectations.
In service and satisfied with our purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
The 2 detectors and the reception module work very well, this with a distance of 150m and masked by some bushes. Fully satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2022
Very good value for money, practical when you just want an alarm with remote control.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
Following your advice, the ordered item corresponds to my needs. Fast delivery
MZ
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2022
Very happy. The detectors and doorbells work wonderfully.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2023
Order sent quickly. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2022
Very satisfied, I recommend.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2023
Had a small problem, contacted them, quick response, all sorted now.
Thanks
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2023
Top quality products securely packed. I recommend this company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2023
VERY GOOD CUSTOMER SERVICE SUPER AND FRIENDLY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2022
Hello, very welcoming and very professional staff, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2022
Impeccable
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/01/2023
Great quality product at a good price.
I like the product and also the service.
Items arrived quickly and had already been set up to work as a network.
I'll be buying more
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2022
Perfect order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
very satisfied with the customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2022
Delivery of a REOLINK camera that is compliant and very fast, plus wise advice and effective assistance. Very good company!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2022
The camera is used for contact with an elderly person in case phone calls are not possible, this is very useful and avoids certain trips.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2023
Always available on the phone
Very attentive
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
perfect
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