Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Email before purchase for advice, swift reply for email and system came day after ordering. Since getting have emailed for help and advice, both times got reply same day. Units came paired so I didn't need to do anything complicated, other than putting in batteries and screwing to walls. I will be getting extra bits for system later and I will be emailing to ensure I'm getting the right thing.
Response from Ultra Secure (ultrasecuredirect.com)
Hi Wayne
Thank you for the review, we do appreciate you taking the time to do this
Kind Regards
Mick
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/07/2020
Great service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/07/2020
Very Pleased With The Equipment and Service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/07/2020
Very good service, very good and prompt support.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/07/2020
Easy website, quick delivery and good product. Delivered at 9.00am up and working by midday. Works just fine.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/07/2020
Good product, good communication. Didn't exactly knew what to buy, but they helped me, and suggested to save money if I don't need some options.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/07/2020
Easy website to navigate. I was able to find just what I wanted, with the option of next day delivery the job which had a very last minute deadline was met with time to spare. Thanks Ultra Secure
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/07/2020
O got what I wanted very quickly and had really good support from the sales and tech teams.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/07/2020
Delivery quick good quality and good price
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/07/2020
Everything was very helpful and when we contacted your people they were also. The items seem to work very well and were relatively easy to put up. Thanks
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/07/2020
Great service very reliable company to use will buy from them again as they sale quality products
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/07/2020
First class AAA+++
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/07/2020
GSM/PIR worked a treat; set up in two minutes
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/07/2020
Navigation of the site was very easy to find exactly what I needed. Delivery was quick.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/07/2020
Very efficient process, fast delivery and helpful with an installation question.
Response from Ultra Secure (ultrasecuredirect.com)
Thank you for the review Paul, much appreciated
Regards
Mark
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/07/2020
Everything worked first tonne out of the box.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/07/2020
Easy to order. Speedy, tracked delivery. First class!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/07/2020
Found what I beed immediately. Arrived in 48 hours. Waiting for my first trespassing parker!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/07/2020
Excellent service & good quality product
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/07/2020
Cracking product and so loud
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/07/2020
Easy site, fast delivery, and great product at a good price.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
After several orders, nothing to report, good site.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/07/2020
Good product and excellent service . Product easy to install and programme. Very satisfied with the result.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2020
Good advice. Good after-sales service
You can trust them. Very important, they answer the phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2020
Perfect in every way, the product matches and the delivery was made on time and with very good follow-up. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2020
The equipment works well
the possibility of adjusting a louder ringtone would have been better for me
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2020
Impeccable. Fast delivery. Compliant product.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/07/2020
Quick and helpful
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/07/2020
Fast delivery. Good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2020
Very happy with the product as well as the service. Thank you!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/07/2020
Ordering the alarm was easy, it came speedily and it does the job admirably.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/07/2020
Excellent service
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Verified Buyer
Rating: 4 out of 5
following a purchase from 11/07/2020
Great product and simple to install. Very fast service and postage too.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2020
Contact person always available for choice, setup, and after-sales service. Very good advice.
Evolving products.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/07/2020
Very easy to set up
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Verified Buyer
Rating: 4 out of 5
following a purchase from 12/07/2020
Easy to order and prompt delivery. Product looks well made. Only gave 4 stars as item is not yet fitted and tested. But can't see any reason why it should not function as advertised.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/07/2020
I was provided with a good product (better than I had found elsewhere at a similar price point) and it was delivered extremely quickly. Overall it was very efficient and I would 100% recommend.
Response from Ultra Secure (ultrasecuredirect.com)
Hi Simon
Thank you for the review, much appreciated
Regards
Mark
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/07/2020
Great service thank you
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2020
Best quality-price ratio
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2020
Good quality product and compliant with descriptions
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