Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 833 published reviews
5 9 176 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Fast, serious, I even received a phone call following my order to explain everything to me, despite the lockdown
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2020
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Very good site. A serious team with quality products. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2020
Good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
Advice, skills, precise explanations, ultra-fast shipping of the ordered material and on top of that, a very courteous phone contact. I highly recommend this site, two orders in a year, very satisfied in both cases. Bravo and thank you Gérard.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
Very good and great follow-up. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2020
Nothing to say, it's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
The product meets my expectations and the presentation that was made, it was delivered on time and in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
High-performance material, clear instructions, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
Delivery without issues and the product works very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
Top service! A customer service easily reachable by phone and a customer service following a delivery error managed quickly. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
Always had an advisor listening to me to help when I needed it. Really great and the intercom completely meets my problem. Great range, several very thick walls to cross, several possible combinations. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
It's serious, after my order, a very friendly advisor called me to verify the accuracy of my delivery address. Fast delivery, material in accordance with my order and which gives me complete satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
Very responsive and professional ultrasecure company. Several orders delivered quickly. Technical information very well explained, company to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
I am very satisfied with my order, very good product for the price. I will come back to you to improve my system when I equip my house. I recommend your site. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2020
A big thank you for the professionalism and courtesy of the team and also for the speed despite the lockdown.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2020
Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Reliable product. Quick response to email.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Top service, professional, fast delivery, quality products, everything works wonderfully!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
Good product, fast delivery and serious seller. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Top personalized advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
Simple and effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2020
Impeccable service, reception, advice and super delivery. Very good material to recommend, very cordially.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
If the dates are respected and you are not completely responsible, it is a well-run affair with seriousness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Totally satisfied in every way.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2020
Very serious company and very attentive. Quality material.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2020
Very good, fast delivery, material in accordance, very simple to install good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
Very responsive to technical questions and tracking of order shipments.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2020
Good quality intercom. I had some concerns about the range of 600 meters... but no, it works everywhere. Bluffed. And always available for information. Thanks to them for their skills and kindness. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
I contacted your site and a seller gave me great advice. Thank you. Best regards, P.LEONARD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
Everything was in accordance with the announced services. Bravo because this is not the case for many sales sites.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
Product faithful to the presentation of the site. Efficient technicians for information. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2020
Very good, material received quickly (despite the lockdown period). Satisfied with my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2020
It seems to me that I received a siren that had already been used, it was dirty and the wires were poorly stripped and randomly tinned but it works correctly and is relatively powerful for its size.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Please accept our apologies for this inconvenience. Do not hesitate to send us photos next time, as this is absolutely not normal, we strive to control all shipments. Sometimes mistakes can happen... I hope, however, that the product works correctly. Do not hesitate to contact us so that we can apply a discount on your next order to compensate for the inconvenience suffered. Remaining at your service. Best regards, Christopher Ultra Secure France (securitemarche.fr)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
Very good material, easy to implement and very effective.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2020
Received quickly. Everything is already programmed, installation is fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2020
Works very well, the only problem is that it is easily detachable from its support, I modified the fixing to make it harder to steal.
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