English 
V
Rating: 5 out of 5
very good. arrived next day early. Well packed.
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 833 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 1, 2, 4 and 5 stars
Reset filtersV
Rating: 4 out of 5
Good solid construction
Quick delivery
Quick delivery
V
Rating: 5 out of 5
Very good
V
Rating: 4 out of 5
I purchased this item to use as a 'Drive Alert' rather than a PIR Alarm. Consequently, many of its very flexible features were not applicable for my use. The unit seems to be very well designed and the method of installation well thought out. Although I have as yet only limited experience of the unit in action, it is working reliably and satisfactorily in most aspects. The only caveat is that the chime alert sound is rather weak and it is surprising that on such a unit with plenty of flexibility, no provision has been made to allow for the differing levels of sound that different people/locations will require - additionally, it would be useful if the mute facility was more easily accessible, either by a bigger button or a remote control.
V
Rating: 5 out of 5
Easy to order an excellent gods. You have a very satisfied customer here!
Delivery - sooooo quick- could not ask for better!
Delivery - sooooo quick- could not ask for better!
V
Rating: 5 out of 5
Great service, excellent selection, good prices.
Definitely recommended and will use them again without hesistation.
A++++++++++.
Definitely recommended and will use them again without hesistation.
A++++++++++.
V
Rating: 5 out of 5
Great service and very straightforward instructions.
A
Rating: 5 out of 5
Very good!
Translated reviews
A
Rating: 5 out of 5
The staff is of quality and the products very reliable
Translated reviews
V
Rating: 5 out of 5
Product arrived on time with progress messages along the way. Very easy process of ordering and payment.
A
Rating: 5 out of 5
I have never seen this when buying online. You always think that no one will answer your questions, that you will end up on soulless phone platforms, that after the purchase, there will be no one to help you.
All of this is in the past with this website that offers incomparable service quality.
I dealt with Jules who was very good advice and the whole little team has always been very friendly on the phone.
I never leave reviews after an online order but this time I couldn't help but do it.
I highly recommend this site for products and advice.
Thank you all
Translated reviews
All of this is in the past with this website that offers incomparable service quality.
I dealt with Jules who was very good advice and the whole little team has always been very friendly on the phone.
I never leave reviews after an online order but this time I couldn't help but do it.
I highly recommend this site for products and advice.
Thank you all
A
Rating: 5 out of 5
French professionals. Kindness and competence
Translated reviews
V
Rating: 5 out of 5
Excellent service & very helpfull
V
Rating: 4 out of 5
They are help over the phone - I should have phoned them first as I had a less than standard requirement. If you have issues with buildings etc the PROTECT 800 seems to work anywhere.
A
Rating: 5 out of 5
Well-made site, precise information, easy configuration; deadlines respected.
For the efficiency of the system, let's wait for the installation, but I have no apprehension about the result.
Translated reviews
For the efficiency of the system, let's wait for the installation, but I have no apprehension about the result.
A
Rating: 5 out of 5
Friendly and interesting conditions;
Translated reviews
A
Rating: 5 out of 5
Simple and efficient equipment, easy to implement, fast delivery, telephone assistance always available and very competent.
Translated reviews
A
Rating: 5 out of 5
Perfect, competent company.
Translated reviews
A
Rating: 5 out of 5
very serious
Translated reviews
A
Rating: 5 out of 5
Clear, precise, practical
Translated reviews
A
Rating: 5 out of 5
Very good, great advice, top technician I highly recommend ;)
Translated reviews
A
Rating: 5 out of 5
Very satisfied no false alarm.
Translated reviews
A
Rating: 4 out of 5
It's absolutely perfect inside, but it makes less noise outside.
Translated reviews
A
Rating: 5 out of 5
Good packaging, paired elements, everything works well.
Good apparent quality.
Easy documentation in French.
Translated reviews
Good apparent quality.
Easy documentation in French.
A
Rating: 5 out of 5
To avoid having to do pairings yourself for your devices, it's better to order directly, the entirety of your needs, and therefore UltraSecure, will do the work before delivery. I am 100% satisfied, thank you also for the information. A.S.
Translated reviews
A
Rating: 5 out of 5
Quick and efficient Line Hotel
Translated reviews
A
Rating: 5 out of 5
Fast and careful delivery
Product conforms to the description
Translated reviews
Product conforms to the description
A
Rating: 5 out of 5
All good..!
Translated reviews
A
Rating: 5 out of 5
Hello, I am very satisfied with the site securitemarche.fr. The staff is attentive and responsive. However, regarding the purchased product, I had problems after its installation. Indeed, I was away from my home for 5 days after arming my alarm without the siren. During this absence, I received 3 alerts 'alarm, intrusion' on my phone in 3 days. Upon my return, and following this abnormal behavior of the alarm, I performed a reset. I haven't had the opportunity to be away long enough to know the reliability of the product after this reset. I am open to good advice from you. Best regards.
Translated reviews
Response from Ultra Secure (ultrasecuredirect.com)
Hello,
Sorry for this inconvenience.
The best thing would be to contact our workshop directly by phone (0972308888, non-premium number) so they can review the installation details with you.
The causes of false alarms are varied, but concretely, the problem will be at the level of what the detector sees. It is triggered by its PIR sensor (passive infrared), which means in simpler terms 'a heat movement' like a human body, but also other elements, like a radiator, etc.
Do you have the possibility to send us photos of your installation? This way we can analyze based on our experience and give you hints.
Another test to confirm that the problem is not simply material: put the detector in a closed drawer or cupboard. Then leave it armed, you will quickly realize if the detector is indeed triggering for no reason. If not, it means it sees something in your environment that triggers it.
Remaining at your service.
Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
Sorry for this inconvenience.
The best thing would be to contact our workshop directly by phone (0972308888, non-premium number) so they can review the installation details with you.
The causes of false alarms are varied, but concretely, the problem will be at the level of what the detector sees. It is triggered by its PIR sensor (passive infrared), which means in simpler terms 'a heat movement' like a human body, but also other elements, like a radiator, etc.
Do you have the possibility to send us photos of your installation? This way we can analyze based on our experience and give you hints.
Another test to confirm that the problem is not simply material: put the detector in a closed drawer or cupboard. Then leave it armed, you will quickly realize if the detector is indeed triggering for no reason. If not, it means it sees something in your environment that triggers it.
Remaining at your service.
Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
A
Rating: 4 out of 5
Correct product, price in relation, precise adjustment of the beam for complicated personal situation, still a doubt about reliability
Translated reviews
V
Rating: 5 out of 5
Great service contacted on day of delivery no complaints. Product works well, only had it couple of weeks but seems ok, easy to set up and use.
A
Rating: 4 out of 5
Original material with a wide range of applications covering many cases of surveillance and protection of property and people
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 4 out of 5
Perfect shipment and material
Translated reviews
A
Rating: 5 out of 5
Perfect, meets expectations.
Translated reviews
A
Rating: 5 out of 5
A super after-sales service and a very friendly team and I thank you again for your kindness in refunding me so quickly! Have a nice day
Translated reviews
A
Rating: 5 out of 5
Impeccable information and services, well done to the staff!!!
Translated reviews
A
Rating: 4 out of 5
Very interesting site. You can find everything necessary for home and personal security. I recommend it to you.
Translated reviews
A
Rating: 5 out of 5
Super fast, compliant, nothing to say. Top notch
Translated reviews
A
Rating: 4 out of 5
very good
Translated reviews