Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Excellent phone reception and follow-up for installation, a triggering of my alarm was quickly resolved, I thank the people who helped me, especially Jules and others, I highly recommend their service, no more problems, I feel completely safe, thank you very much, best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2019
Everything went well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2019
Perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/05/2019
Easy enough to navigate website and order the equipment with no problem.
Fast delivery and apart from batteries missing all up and running in minutes, recording who/what is creeping around my allotment.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/05/2019
Good layout,easy to use
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/05/2019
fast shipping, easy to setup, works great.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/05/2019
Very pleased with the product and your customer service. Thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/05/2019
Good products and rapid delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/05/2019
great
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/05/2019
Easy to use website and quick delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/04/2019
Grat service and great products will use again
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/05/2019
first class service & product, excellent customer service have recommended them to everyone
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/05/2019
The website is easy to use, with excellent after sales support, both with the delivery and technical support
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/05/2019
all good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/04/2019
Very pleased with the product and found it to be suitable for my garage security purpose.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/04/2019
Does what it says on the tin - very prompt too
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/04/2019
Great service very quick delivery this is my second ultra pir3 from ultra secure brilliant products
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/04/2019
Very fast delivery and kept me informed right up to the last minute of delivery. Excellent.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/04/2019
Speedy delivery great product
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Verified Buyer
Rating: 4 out of 5
following a purchase from 28/04/2019
Written Instructions need revising.
Online / Telephone help excellent.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/04/2019
Very good excellent service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/04/2019
First class. Delivered on time as informed
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/04/2019
JUST THE JOB
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Verified Buyer
Rating: 4 out of 5
following a purchase from 23/04/2019
Purchased the GSM PIR alarm and very pleased with it. Good instructions and pre-programmed. Bonus of a £7 credit on the sim which was unexpected. Only thing I did not like was that the PIR mounting was not able to lock the sensor in one position and wold move easily. Technical report was excellent.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/04/2019
I have a number of products from Ultra Secure Direct. I have never had a problem with them. They just work! I have always had immedate responses to any questions i have either via their website or on the phone. Great products and great customer service.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 22/04/2019
Prompt delivery.
Good product.
Setup manual needs a little updating.
Very helpful support line.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2019
Very efficient and effective material. Very fast delivery (less than 72 hours after the order) and detailed explanatory notice on installation and settings included in the package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2019
Very good advice, serious and order transmitted quickly. Bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2019
Very good. Order delivered on time. Perfect customer service by phone, very competent and extremely kind. A site to recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2019
very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2019
Excellent in advice and order management and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2019
well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2019
Item that meets my expectations well. Fairly fast delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/04/2019
Provides adequate information
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/04/2019
Good range of quality products at a fair price. Easy to purchase on website with very quick delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2019
everything went well. The order arrived quickly. Well-packaged parcel. Contact with the company excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2019
good advisor and reliable equipment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2019
no comment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2019
1st Order - Good phone reception - Parcel received as expected within a satisfactory timeframe.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2019
Above all, stay yourself
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