Customer reviews of Ultra Secure (ultrasecuredirect.com)

9,6 /10

Based on 10 833 published reviews

5 9 176 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié

Published on 10/10/2018 à 14h38 following a purchase from 11/09/2018

Great, I am satisfied with my purchase and recommend it

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Acheteur Vérifié

Published on 10/10/2018 à 10h18 following a purchase from 12/09/2018

The site is completely reliable. However, the product is not as effective as promised in the description

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Response from Ultra Secure (ultrasecuredirect.com) Published on 10/10/2018

Hello,

Sorry for that.
Do not hesitate to contact our services so that we can guide you and improve your installation, we are used to analyzing different customer situations and have an excellent customer service. Our number: 09 72 30 88 88 (non-premium).
If necessary, we can completely exchange the material for a range more suited to your needs, our catalog is quite extensive.

Best regards,
Christopher
Security Market / Ultra Secure France

Acheteur Vérifié

Published on 10/10/2018 à 09h07 following a purchase from 25/09/2018

Product compliant
Deadlines respected

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Acheteur Vérifié

Published on 10/10/2018 à 08h23 following a purchase from 21/09/2018

Very good

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Acheteur Vérifié

Published on 10/10/2018 à 05h42 following a purchase from 16/09/2018

Very good

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Verified Buyer

Published on 09/10/2018 à 15h00 following a purchase from 28/09/2018

Alarm and extra fob delivered as described. Works well. Prompt service.

Verified Buyer

Published on 09/10/2018 à 13h34 following a purchase from 29/09/2018

Excellent service

Verified Buyer

Published on 09/10/2018 à 13h29 following a purchase from 30/09/2018

easy to use and order

Acheteur Vérifié

Published on 09/10/2018 à 13h22 following a purchase from 10/09/2018

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 09/10/2018 à 09h02 following a purchase from 09/09/2018

correct

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Acheteur Vérifié

Published on 08/10/2018 à 12h08 following a purchase from 15/09/2018

Very easy to install. Very good result. And especially very good telephone explanations

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Verified Buyer

Published on 07/10/2018 à 13h08 following a purchase from 28/09/2018

Prompt service and easy to set up and install. So far so good.

Acheteur Vérifié

Published on 06/10/2018 à 17h31 following a purchase from 12/09/2018

very good

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Acheteur Vérifié

Published on 05/10/2018 à 18h01 following a purchase from 28/09/2018

Perfect, very serious and competent, promised deadline, respected deadline, Thank you

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Acheteur Vérifié

Published on 05/10/2018 à 16h45 following a purchase from 10/09/2018

Present and patient on the phone for all advice and explanations. I definitely recommend!!!

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Acheteur Vérifié

Published on 05/10/2018 à 16h19 following a purchase from 13/09/2018

to recommend

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Acheteur Vérifié

Published on 05/10/2018 à 15h31 following a purchase from 16/09/2018

very good and fast

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Verified Buyer

Published on 05/10/2018 à 15h21 following a purchase from 27/09/2018

we live in a rurual part of the country, but our order was delivered next day. Thank you

Acheteur Vérifié

Published on 05/10/2018 à 14h41 following a purchase from 21/09/2018

Nothing to report, as always

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Acheteur Vérifié

Published on 05/10/2018 à 13h22 following a purchase from 08/09/2018

Quality material in accordance with the description.
No operational issues
If I only gave 4 stars, it's because I find the siren a bit lacking in power.

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Response from Ultra Secure (ultrasecuredirect.com) Published on 10/10/2018

Hello,

Thank you for your message and feedback.
Indeed, sound is always a bit subjective, depending on the customer; sometimes it's too loud, sometimes too quiet. In any case, I can confirm that, in this range, you can add a slave siren (or several) as needed. It's not so much the power of the siren that matters, but rather the direction. You will see a significant improvement.

I remain at your disposal if necessary.

Best regards,
Christopher
Security Market / Ultra Secure France

Acheteur Vérifié

Published on 05/10/2018 à 13h02 following a purchase from 10/09/2018

good

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Acheteur Vérifié

Published on 05/10/2018 à 10h52 following a purchase from 18/09/2018

PRO FAST AND SERIOUS THANK YOU

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Acheteur Vérifié

Published on 05/10/2018 à 09h54 following a purchase from 24/09/2018

very positive

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Acheteur Vérifié

Published on 05/10/2018 à 09h16 following a purchase from 24/09/2018

Fast and efficient.

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Acheteur Vérifié

Published on 05/10/2018 à 08h44 following a purchase from 10/09/2018

Very responsive and professional team.
Customer service responds very effectively to technical questions asked.
The ordered material was delivered on time and perfectly meets the need.
I recommend this site.

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Acheteur Vérifié

Published on 05/10/2018 à 08h41 following a purchase from 22/09/2018

Very good service

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Acheteur Vérifié

Published on 05/10/2018 à 08h33 following a purchase from 24/09/2018

I give a rating of 5 out of 5 very good from every point of view

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Acheteur Vérifié

Published on 05/10/2018 à 07h43 following a purchase from 18/09/2018

Very professional, fast shipping, very good advisor

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Acheteur Vérifié

Published on 05/10/2018 à 07h42 following a purchase from 21/09/2018

fast delivery (48h), impeccable packaging...Thank you.
.

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Acheteur Vérifié

Published on 05/10/2018 à 06h34 following a purchase from 19/09/2018

Impeccable.

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Acheteur Vérifié

Published on 05/10/2018 à 02h31 following a purchase from 11/09/2018

Excellent. I recommend!

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Acheteur Vérifié

Published on 04/10/2018 à 23h06 following a purchase from 09/09/2018

Very good

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Acheteur Vérifié

Published on 04/10/2018 à 23h00 following a purchase from 14/09/2018

Very good, great follow-up and service, thank you to them.

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Verified Buyer

Published on 04/10/2018 à 22h59 following a purchase from 22/09/2018

good

Acheteur Vérifié

Published on 04/10/2018 à 22h56 following a purchase from 21/09/2018

Listening to customers

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Acheteur Vérifié

Published on 04/10/2018 à 22h56 following a purchase from 17/09/2018

Thank you for your efficiency and for following up on orders, and I highly recommend your purchases on the site. Thank you again

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Acheteur Vérifié

Published on 04/10/2018 à 22h54 following a purchase from 15/09/2018

Products conforming, sent quickly. Thank you

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Acheteur Vérifié

Published on 04/10/2018 à 22h53 following a purchase from 25/09/2018

order arrived very quickly

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Acheteur Vérifié

Published on 04/10/2018 à 22h41 following a purchase from 20/09/2018

Service and performance are perfect

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Verified Buyer

Published on 04/10/2018 à 15h33 following a purchase from 24/09/2018

Excellent and staff were extremely helpful and accommodating,