Customer reviews of Ultra Secure (ultrasecuredirect.com)

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Verified Buyer

Rating: 5 out of 5

Published on 28/10/2017 à 17h36 following a purchase from 20/10/2017

Quick delivery and product works great!

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Verified Buyer

Rating: 5 out of 5

Published on 28/10/2017 à 16h18 following a purchase from 13/10/2017

Excellent. Very helpful.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/10/2017 à 16h17 following a purchase from 09/10/2017

Very good service.

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Verified Buyer

Rating: 5 out of 5

Published on 28/10/2017 à 13h14 following a purchase from 20/10/2017

Excellent

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/10/2017 à 23h20 following a purchase from 02/10/2017

Good item received very quickly.

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Verified Buyer

Rating: 5 out of 5

Published on 27/10/2017 à 06h09 following a purchase from 17/10/2017

Quick delivery and a great product.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/10/2017 à 20h50 following a purchase from 01/10/2017

SUPER GOOD

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Verified Buyer

Rating: 5 out of 5

Published on 26/10/2017 à 18h02 following a purchase from 17/10/2017

Clear information, arrives quickly and easy to set up.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/10/2017 à 12h48 following a purchase from 03/10/2017

Some errors in the provided instructions not always very clear fortunately good phone contacts.

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Verified Buyer

Rating: 5 out of 5

Published on 25/10/2017 à 21h56 following a purchase from 14/10/2017

Easy to use website and excellent service. Item arrived very quickly and telephone query answered by knowledgeable staff.

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Verified Buyer

Rating: 5 out of 5

Published on 25/10/2017 à 19h54 following a purchase from 16/10/2017

Very clear and informative to the untrained buyer.

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Verified Buyer

Rating: 5 out of 5

Published on 25/10/2017 à 10h44 following a purchase from 05/10/2017

Easy to use website and clear links to associated products. Great service.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/10/2017 à 15h08 following a purchase from 27/09/2017

CLEAR AND PRECISE VERY GOOD

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Verified Buyer

Rating: 5 out of 5

Published on 24/10/2017 à 14h17 following a purchase from 15/10/2017

I mistakenly ordered some incompatible sensors, but UltraSecure contacted me to verify precisely what I wanted. The sensors I actually needed were cheaper than the ones I'd bought and paid for. UltraSecure refunded the difference back to my credit card the next day. The whole order was dispatched and received within a couple of days. All of the sensors had already been paired with the control panel so installation was a simple process of fix it and switch it on!! A great job and I'd have no hesitation in recommending them.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/10/2017 à 10h41 following a purchase from 17/09/2017

Very competent customer service and attentive to the customer, nothing but positive.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/10/2017 à 21h22 following a purchase from 08/10/2017

Very good, meets my expectations.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/10/2017 à 14h35 following a purchase from 25/09/2017

In line with the site description. Very good imitation.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/10/2017 à 14h12 following a purchase from 01/10/2017

Very satisfied with the customer service, responsive and quick.

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Verified Buyer

Rating: 5 out of 5

Published on 22/10/2017 à 12h38 following a purchase from 12/10/2017

Easy to navigate website, easy ordering, prompt delivery, excellent product!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/10/2017 à 22h24 following a purchase from 05/10/2017

Correct price and compliant goods.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/10/2017 à 08h45 following a purchase from 30/09/2017

Fast shipping, compliant material.

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Verified Buyer

Rating: 5 out of 5

Published on 20/10/2017 à 23h11 following a purchase from 11/10/2017

Great technology at a price to make it cost-effective.

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Verified Buyer

Rating: 5 out of 5

Published on 20/10/2017 à 17h35 following a purchase from 12/10/2017

Bit expensive but looks well made and easy to install .Would recomend

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/10/2017 à 17h13 following a purchase from 09/10/2017

It is good but we have some false triggers.

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Response from Ultra Secure (ultrasecuredirect.com) Published on 20/10/2017

Hello,

We often have small tips and tricks to provide to avoid this kind of triggers that are due to the installation environment. If this is not the cause, it may also be a material problem, which is obviously under warranty and therefore exchangeable.
Please feel free to send us photos by email so that we can guide you.

Best regards,
Christopher
securitemarche.fr

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Verified Buyer

Rating: 5 out of 5

Published on 20/10/2017 à 16h11 following a purchase from 12/10/2017

.....

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/10/2017 à 15h26 following a purchase from 09/10/2017

Only downside no Colissimo number to track the package.

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Response from Ultra Secure (ultrasecuredirect.com) Published on 20/10/2017

Hello,

Normally Colissimo sends you this tracking link directly to the email address you provided when placing the order. I deduce that you did not receive it, sometimes these emails unfortunately go to spam.
Please excuse us for this inconvenience, independent of our will.

I hope you managed to retrieve your package nonetheless.

Remaining at your disposal for any further information.

Best regards,
Christopher
securitemarche.fr

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/10/2017 à 13h48 following a purchase from 06/10/2017

I bought this product because I was confirmed by email that it could be powered by a transformer on 220V.
When I received it, I noticed, as did your technician, that this was not possible.
Nothing to report for the rest.

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Response from Ultra Secure (ultrasecuredirect.com) Published on 23/10/2017

Hello,

Indeed, I had not thought of this detail, it would prevent the principle of 'backup batteries', sorry.

Best regards,

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/10/2017 à 13h12 following a purchase from 01/10/2017

Securite Marche is a very accessible site and particularly responsive. The sales managers provide a real after-sales service and are very good advice before purchases.
Site to recommend without reservation.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/10/2017 à 12h02 following a purchase from 04/10/2017

Very conscientious

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/10/2017 à 10h32 following a purchase from 27/09/2017

Hello, Very serious site. Perfect in terms of ordering, secure payment, and delivery. Everything is great! Top-notch material and easy to install. Best regards, Thank you Security Market. BF

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/10/2017 à 10h28 following a purchase from 05/10/2017

Excellent service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/10/2017 à 10h26 following a purchase from 02/10/2017

Attention to the reach of the devices but they listen to us, well target your needs, they respond quickly on the phone. I am satisfied with the material.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/10/2017 à 10h15 following a purchase from 04/10/2017

Good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/10/2017 à 09h58 following a purchase from 09/10/2017

Many sales sites should be as efficient as this company which is 100% at the service of its customers! Thank you for the remote technical assistance and a commercial service worthy of the name!!! I recommend this company without hesitation.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/10/2017 à 09h52 following a purchase from 27/09/2017

I appreciated the phone contact that followed up.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/10/2017 à 09h45 following a purchase from 06/10/2017

Fully satisfied, I will call on you again for a new order.

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Verified Buyer

Rating: 5 out of 5

Published on 20/10/2017 à 09h45 following a purchase from 11/10/2017

Even using free carriage the heavy post still arrived the day after ordering in good condition.

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Verified Buyer

Rating: 5 out of 5

Published on 19/10/2017 à 20h25 following a purchase from 10/10/2017

Order processed quickly and a very swift delivery.

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Verified Buyer

Rating: 5 out of 5

Published on 19/10/2017 à 20h10 following a purchase from 08/10/2017

Nice

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/10/2017 à 13h12 following a purchase from 26/06/2017

Top-notch equipment

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