Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.
I will not hesitate to recommend this site, in fact, I have already done so. I am satisfied with the material and the attentiveness of the advisors, both commercial and technical.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2017
Very good, impeccable service, careful and attentive. Quality material, this is not my first order, I am always satisfied. I do not hesitate to recommend this site!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2017
Good communication about a part being out of stock with the proposal for its replacement. Reactive team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2017
Reliable site, fast and careful shipping, they respond quickly to emails for any technical questions about the products
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/05/2017
excellent trouble free purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2017
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2017
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2017
Reactive customer service. I recommend this company without hesitation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2017
I recommend this site. When you call for a question, they advise you very well according to your expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2017
No problem, everything is OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2017
Nothing to report, order compliant and delivery speed was all ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2017
Nothing to report, everything is ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2017
Works wonderfully.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2017
Perfect. Matches the description, no surprises. Delivered on time. I spoke to a person on the phone for information and I must say that this person was very kind and gave good advice. Bravo. I recommend this site. I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2017
Always listening, decent service, a small downside I have an outdoor motion detector that broke down after 18 months of service!
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Please excuse us for the inconvenience caused. I just sent you an email about this. I am at your disposal if necessary. Best regards, Christopher securitemarche.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2017
Nothing to report, everything is correct ??
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2017
Very attentive customer service, who finds solutions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2017
Very good product. Works very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2017
The site is serious, the telephone service is very competent, after installation the tests proved to be very effective. The price is reasonable compared to the competition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2017
Good advice, fast shipping
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/05/2017
Explained clearly and arrived very quickly. Worked first time.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/05/2017
very easy to install and good quality product
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/05/2017
Easy to review products on the website. The ordering process was easy and the product arrived quickly and on time. Very good service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/05/2017
good quality, prompt delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/05/2017
Easy to navigate and find what I required. Ordering was equally straight forward and delivery was even faster than expected. I would definitely recommend the company to anybody looking for these sort of items.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/05/2017
Easy to find what you want, accurate descriptions
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/05/2017
Good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/05/2017
Excellent product, delivered super fast.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/05/2017
Brilliant, Richard in the Technical department couldn't have been more helpful, i would recommend buying from this company absolutely fantastic products and faultless after sales service, highly recommended
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/05/2017
Excellent product. Fast and efficient delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/05/2017
Everything fine as expected
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/05/2017
Very good site with easy navigation and plenty of product information.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/04/2017
Good and informative webstie
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/05/2017
This is the second time we have purchased from Ultra Secure over the years and we are not disappointed
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/05/2017
Ordered one day, here the next am. Exactly what I required to replace a defunct one.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/05/2017
a good product prompt. delivery.
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