Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2016
very good reception and precise explanations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2016
The purchased product exactly meets the needs. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2017
Received on time. Product corresponds to the order. Very easy to install and simple to operate. I recommend.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 11/01/2017
Good site and helpful staff.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/01/2017
this intercom is exactly what we wanted for our driveway gates and arrived next day as requested easy to install
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/01/2017
I have used Ultrasecuredirect many times now and they are always helpful, competitive and extremely efficient in handling orders. I would have no problem recommending them to anyone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2017
Responsive and compliant with the indications. Relevant customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2017
very good customer service, attentive to customers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2017
Recently, the exchange of a product under warranty gave us satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2017
Good product Fast shipping Average manual
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/01/2017
Good service and back up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2017
Good advice hotline well acquainted with the product and its equivalents. Order received quickly with pairing of all optional elements.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2017
Excellent product, true to the description.
The GSM UltraPIR 3G Alarm is easy to set up and configure, very good quality product. Customer service is very helpful.
I highly recommend this product and this site.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/01/2017
fast delivery and so easy to fit and set up would recommend to all.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2017
Very good product, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2017
Very good and the telephone assistance is provided by very competent people with rare kindness and great patience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2017
Very good. Good material delivered on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2017
fast shipping and product conforms to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2017
Very happy, works perfectly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2017
Material conforms and effective. Delivery times respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2017
Gave complete satisfaction
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2017
good product, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2017
Very good reception, and good advice for setting up the alarm and its accessories, in fact it's very simple if you follow the technical sheet, plus the system is at a very affordable price.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2017
manual a bit brief
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2017
Product delivered quickly, easy to install, and if you have any problems the customer service is quick (I couldn't reprogram an external keyboard they sent me the instructions directly by email)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2016
very attentive if needed clear site happy with my purchase
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2017
Product and delivery conforming.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2017
excellent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2017
Correct product overall to see over time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2017
An interesting quality price ratio and good quality material and the little extra it arrives completely configured just needs to be installed very well
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/01/2017
Good service. Had a quick.online chat before ordering to make sure the wireless alarm system I was interested in would have enough range. Delivered on time. System operates as described on the website and so far happy. XL system was easy to fit - it's very straight forward to pair sensors with the receiver. Sensors and situated 40m away and are picked up by the receiver without a problem.
Early days, but happy with everything so far.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2016
Good quality material and good design
The relationship with the company's technicians is great (Christopher).
But delivery delays due to the carrier.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2016
Fast delivery and product quality
very satisfied
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/01/2017
First class service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2016
perfect very good site top assistance
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/01/2017
I have used this company twice now to provide roaming SIM's for 'emergency' phones. Very happy with the product and service and have recommended it to others.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2016
Material conforms to my order, speed of dispatch. To recommend
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/01/2017
Everything perfect thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2016
good product I recommend it but missing 2 meters of electric wire
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,

Thank you for the feedback.
Regarding the length of the wire, please note that it can be very easily extended. If needed, do not hesitate to contact us so we can do it for you.

Best regards,
Christopher
securitemarche.fr
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