Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Well-organized site, easy order entry, secure payment without problems, fast shipping, material perfectly matching its description and functionalities: all positive!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2016
Very satisfied with the company that I recommend. Staff always available and very competent, attentive. Very professional staff.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2016
Works very well, very good product I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2016
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2016
Very satisfied with the phone reception and the advice given! Material received very quickly and in perfect condition. Highly recommendable site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2016
Product conforms to the description made. Delivery time respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2016
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2016
Nothing to complain about, superb. !!!!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2016
speed and seriousness
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2016
I would recommend, but the delivery was lacking.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2016
Very good advice and assistance by phone. Real dedicated customer service. I will recommend this site because I am sure to have follow-up and real advice regarding my needs. Regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2016
Very effective detection device but very complex to install. Good technical support is essential for a novice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2016
10 out of 10
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2016
Product conforms to the description. Received quickly in a secure transport package. I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2016
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2016
Fast, efficient, product conforms! I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2016
Order shipped quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2016
Impeccable despite a slightly flimsy remote control attachment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2016
Even though I haven't yet managed to finalize the product setup, I find it remarkable and, contrary to the claims of its competitors, it keeps its promises (announced distances maintained). Remarkable customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2016
super!!!! very good site, no problems!!! I recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2016
good, nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2016
Very good. Attentive contact by phone, very nice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2016
Delivery time correct, material conforms to the description on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2016
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2016
The information provided by the delivery company is contradictory... to say the least, comical!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2016
Very good advice from a phone contact. We are dealing with professionals who know their products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2016
GOOD Delivery OK and product compliant. To recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2016
Fast and efficient
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/06/2016
Found UltraSecure direct website via a Google search for PIR sensors. I found it extremely easy to navigate to the section I wanted and the descriptions are clear and easy to understand.
I spent some time looking through the various sections and reading the detailed information on several specific items, which was extremely helpful and covered all the information I wanted to know when making my decision on which system was suited to my needs.
I orderd x2 PIR motion sensors with indoor alarm, remote control and x2 vibration sensors for shed.
Ordering and paying was a quick and simple process.
My items arrived within 2 day's by courier and were very well packaged.
We set up the PIR's & indoor alarm system without any problems, the manual is quite easy to understand.
We then moved on to the vibration sensors, one on the shed door, one on the window, the door one paired with the system instantly, however we could not get the one on the window to work at all.
Finally we concluded it must be faulty so I sent an email to UltraSecure direct asking what their procedure was for replacing what seemed to be a faulty unit.
I received a reply within a couple of hours apologising for the inconvenience and informing me a replacement would be sent out asap. It arrived the next day.
The replacement Vibration sensor was duly fitted and paired with the alarm instantly.
I am very impressed with this company and their after sales service is outstanding, I will certainly be making further purchases from them in the near future and have no hesitation in recommending UltraSecure direct to anyone who is looking for quality security & safety products from a company they can trust.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/06/2016
We have already told others how good the service was, Very pleased with the goods and service we received.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 30/06/2016
Prompt delivery.
Helpful service when I had a query. Would recommend.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/06/2016
Problem with part but replaced straight away no questions asked
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/07/2016
Just what we needed.
Easy to install and use
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/06/2016
Good service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/06/2016
The Dakota unit is a great product but a bit pricey. Prompt delivery and good support from Ultrasecure however.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/06/2016
Excellent
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Verified Buyer
Rating: 4 out of 5
following a purchase from 30/06/2016
Messy, difficult to discover products and their purpose.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/06/2016
Item dispatched very quickly, was excellent quality. A first class Company to deal with!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 27/06/2016
This is a well engineered unit that was well packaged and delivered promptly. The ground unit is galvanised (not just zinc plated) and allows for water to drain through the bottom. The pole has a tough black plastic coating and the whole unit feels robust. Being nit-picky, I would have preferred the option to have a higher visibility coloured pole (eg yellow or black/yellow stripe) but this would not stop me buying again.
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